Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Pike, Floyd & Knott Counties
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Friendly, professional & extremely knowledgeable staff with timely service and great rates!! 6/5 stars!!
Excellent customer service! Thank you so much for helping my husband and me when we needed it most!
I, along with Prestonsburg Parks & Recreation, and Archer Park, appreciate SERVPRO for helping us in the completion of a complimentary emergency readiness profile for our business. I would also like to thank Amber Middleton, who organized and completed our profile, for her professionalism, courteousness, and taking the time to help us being prepared in case of any emergency.
"You all are doing a tremendous job. So much better than the previous company. We had a little hiccup on the first cleaning, but you responded quickly and took care of it without any issues. I appreciate you as a vendor and do not want to lose you."
"Being business owners, we like that SERVPRO offers Emergency Plans. This is a great tool for any and all business owners. It's so beneficial to have in a horrible situation for the owners and employees."
Totally timely! Got all 13 of our ducts cleaned out and they even cleaned up everything... "Like it never even happened." Professional and great value
Arnold and his team responded within 24 hours. My house flooded along with several other houses on my street. They worked diligently for 5 days removing damaged flooring, kitchen cabinets and walls to make sure that it could be dried out and prevent any mold. Very professional and hard workers. Would highly recommend.
"I was very pleased with SERVPRO. We had a major flood in our medical facility at midnight this weekend, and SERVPRO arrived one hour later to begin cleanup. They have been here every day since, and we are so happy with their work."
They did a really good job. They were professional and courteous. I am really pleased with how the work went. I had used SERVPRO on a previous job in my home, and they always do a really great job.
Friendly, professional & extremely knowledgeable staff with timely service and great rates!! 6/5 stars!!
Excellent customer service! Thank you so much for helping my husband and me when we needed it most!
I, along with Prestonsburg Parks & Recreation, and Archer Park, appreciate SERVPRO for helping us in the completion of a complimentary emergency readiness profile for our business. I would also like to thank Amber Middleton, who organized and completed our profile, for her professionalism, courteousness, and taking the time to help us being prepared in case of any emergency.
"You all are doing a tremendous job. So much better than the previous company. We had a little hiccup on the first cleaning, but you responded quickly and took care of it without any issues. I appreciate you as a vendor and do not want to lose you."
"Being business owners, we like that SERVPRO offers Emergency Plans. This is a great tool for any and all business owners. It's so beneficial to have in a horrible situation for the owners and employees."
Totally timely! Got all 13 of our ducts cleaned out and they even cleaned up everything... "Like it never even happened." Professional and great value
Arnold and his team responded within 24 hours. My house flooded along with several other houses on my street. They worked diligently for 5 days removing damaged flooring, kitchen cabinets and walls to make sure that it could be dried out and prevent any mold. Very professional and hard workers. Would highly recommend.
"I was very pleased with SERVPRO. We had a major flood in our medical facility at midnight this weekend, and SERVPRO arrived one hour later to begin cleanup. They have been here every day since, and we are so happy with their work."
They did a really good job. They were professional and courteous. I am really pleased with how the work went. I had used SERVPRO on a previous job in my home, and they always do a really great job.
About Us
In September 2019, the Ratliff family began their SERVPRO story by purchasing SERVPRO of Pike, Floyd, Knott Counties, specializing in Water and Fire Damage, Mold Remediation and other cleaning services. Nathan Ratliff is the Owner of SERVPRO of Pike, Floyd, Knott Counties. Nathan is a native of Floyd County, Kentucky, graduating from Alice Lloyd College with a Bachelor's Degree in Business. He is married to Tara Ratliff and they have a 5 year old son, Axton. He has worked in the banking industry for 10 years primarily as a Credit Analyst. He also has 3 years of experience in Reconstruction. His experience in both industries is a great fit for Mitigation and Cleanup.
