Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Pike, Floyd & Knott Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Pike, Floyd & Knott Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"The guys from SERVPRO were very professional. They were also very considerate, caring, and compassionate. They did everything that was needed, and in a timely manner."
"What can I say about SERVPRO?" A company which responds quickly and efficiently. Our customers say the team members are friendly and not afraid to work hard to repair damages "like it never even happened!" Their diversity in cleaning a variety of projects is unsurpassed in our community.
I visited this job site yesterday and was very impressed!
The job site was spotless, the cords were taped down and all the equipment was running.
Cecilia was absolutely all over it. Her readings were precise with all equipment indexed and she was taking constant moisture readings.
This is the best job site I have visited during my tenure at SERVPRO.
Please pass on the accolades to all who worked this loss especially Cecilia.
Great job!
"We wish to express our appreciation to Production Manager Cecilia for all her hard work, and especially for her prompt response to each of our requests. Cecilia is a credit to her company, and we hope they appreciate her excellent customer relations. Not many companies are as fortunate as SERVPRO to have an employee with the dedication and demeanor which you exhibited under very stressful circumstances. We hope you come back to visit our island (but not following a hurricane)."
"The job went as expected. Kind of a rough start, but it all worked out well. I will call SERVPRO if we need them again (but I hope we don't)."
"This was the first time I ever used SERVPRO, and I was very satisfied. They did a really good job getting all the water up and out of my apartment."
"Very fast response time. All employees I encountered were polite and helpful. Job well done!
"We called you all and the response time was great. Also, everyone was professional and nice."
"The SERVPRO team was very nice and did a very good job!"
"The guys from SERVPRO were very professional. They were also very considerate, caring, and compassionate. They did everything that was needed, and in a timely manner."
"What can I say about SERVPRO?" A company which responds quickly and efficiently. Our customers say the team members are friendly and not afraid to work hard to repair damages "like it never even happened!" Their diversity in cleaning a variety of projects is unsurpassed in our community.
I visited this job site yesterday and was very impressed!
The job site was spotless, the cords were taped down and all the equipment was running.
Cecilia was absolutely all over it. Her readings were precise with all equipment indexed and she was taking constant moisture readings.
This is the best job site I have visited during my tenure at SERVPRO.
Please pass on the accolades to all who worked this loss especially Cecilia.
Great job!
"We wish to express our appreciation to Production Manager Cecilia for all her hard work, and especially for her prompt response to each of our requests. Cecilia is a credit to her company, and we hope they appreciate her excellent customer relations. Not many companies are as fortunate as SERVPRO to have an employee with the dedication and demeanor which you exhibited under very stressful circumstances. We hope you come back to visit our island (but not following a hurricane)."
"The job went as expected. Kind of a rough start, but it all worked out well. I will call SERVPRO if we need them again (but I hope we don't)."
"This was the first time I ever used SERVPRO, and I was very satisfied. They did a really good job getting all the water up and out of my apartment."
"Very fast response time. All employees I encountered were polite and helpful. Job well done!
"We called you all and the response time was great. Also, everyone was professional and nice."
"The SERVPRO team was very nice and did a very good job!"
About Us
In September 2019, the Ratliff family began their SERVPRO story by purchasing SERVPRO of Pike, Floyd, Knott Counties, specializing in Water and Fire Damage, Mold Remediation and other cleaning services. Nathan Ratliff is the Owner of SERVPRO of Pike, Floyd, Knott Counties. Nathan is a native of Floyd County, Kentucky, graduating from Alice Lloyd College with a Bachelor's Degree in Business. He is married to Tara Ratliff and they have a 5 year old son, Axton. He has worked in the banking industry for 10 years primarily as a Credit Analyst. He also has 3 years of experience in Reconstruction. His experience in both industries is a great fit for Mitigation and Cleanup.
