About Us
SERVPRO of Pike, Floyd & Knott Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
SERVPRO of Pike, Floyd & Knott Counties
About Us
In September 2019, the Ratliff family began their SERVPRO story by purchasing SERVPRO of Pike, Floyd, Knott Counties, specializing in Water and Fire Damage, Mold Remediation and other cleaning services. Nathan Ratliff is the Owner of SERVPRO of Pike, Floyd, Knott Counties. Nathan is a native of Floyd County, Kentucky, graduating from Alice Lloyd College with a Bachelor's Degree in Business. He is married to Tara Ratliff and they have a 5 year old son, Axton. He has worked in the banking industry for 10 years primarily as a Credit Analyst. He also has 3 years of experience in Reconstruction. His experience in both industries is a great fit for Mitigation and Cleanup.
Service Area
Certifications
- OSHA - 30-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
Awards
- Best In the Mountains - Restoration
- Best In the Mountains - Restoration
Affiliations
- IICRC Certified Firm
- Floyd County Chamber of Commerce
- Southeast Kentucky Chamber of Commerce
What our
customers are saying
Totally timely! Got all 13 of our ducts cleaned out and they even cleaned up everything... "Like it never even happened." Professional and great value
Arnold and his team responded within 24 hours. My house flooded along with several other houses on my street. They worked diligently for 5 days removing damaged flooring, kitchen cabinets and walls to make sure that it could be dried out and prevent any mold. Very professional and hard workers. Would highly recommend.
"I was very pleased with SERVPRO. We had a major flood in our medical facility at midnight this weekend, and SERVPRO arrived one hour later to begin cleanup. They have been here every day since, and we are so happy with their work."
They did a really good job. They were professional and courteous. I am really pleased with how the work went. I had used SERVPRO on a previous job in my home, and they always do a really great job.
Friendly, professional & extremely knowledgeable staff with timely service and great rates!! 6/5 stars!!
Excellent customer service! Thank you so much for helping my husband and me when we needed it most!
I, along with Prestonsburg Parks & Recreation, and Archer Park, appreciate SERVPRO for helping us in the completion of a complimentary emergency readiness profile for our business. I would also like to thank Amber Middleton, who organized and completed our profile, for her professionalism, courteousness, and taking the time to help us being prepared in case of any emergency.
"You all are doing a tremendous job. So much better than the previous company. We had a little hiccup on the first cleaning, but you responded quickly and took care of it without any issues. I appreciate you as a vendor and do not want to lose you."
"Your response time to our Somerset store fire was impressive. Kroger was pleased at the corporate level and the local management team was satisfied and appreciative of your work. You got our store back to business quickly. Thank you."