About Us
SERVPRO of Pike, Floyd & Knott Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
In September 2019, the Ratliff family began their SERVPRO story by purchasing SERVPRO of Pike, Floyd, Knott Counties, specializing in Water and Fire Damage, Mold Remediation and other cleaning services. Nathan Ratliff is the Owner of SERVPRO of Pike, Floyd, Knott Counties. Nathan is a native of Floyd County, Kentucky, graduating from Alice Lloyd College with a Bachelor's Degree in Business. He is married to Tara Ratliff and they have a 5 year old son, Axton. He has worked in the banking industry for 10 years primarily as a Credit Analyst. He also has 3 years of experience in Reconstruction. His experience in both industries is a great fit for Mitigation and Cleanup.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
Awards
- Best In the Mountains - Restoration
- Best In the Mountains - Restoration
Affiliations
- IICRC Certified Firm
- Floyd County Chamber of Commerce
- Southeast Kentucky Chamber of Commerce
What our
customers are saying
Really polite and professional guys. They did an excellent job! Highly recommend and I would call on them again!
I found a water leak at my resident at 10:30 PM and I repaired water leak by 11:30 PM then called ServPro at 8:30 am the following morning and within an hour or so the guys were at our resident to address water damage and get everything taken care of. First class operation. I highly recommend if have any water damage give them a call.
Wayne and Austin were very professional and helpful. They showed up on time and took care of everything.
Wayne & Austin done excellent helping with the water clean up & drying out at my store. Nathan was great coming in late to do the water extraction at the store. We thank & appreciate Serve-Pro & highly recommend!!
These are very good guys. They are very nice people knowledgeable about what they are doing from demolition to building projects back very dependable and reliable and trustworthy. I want to thank you Arnold Austin and Wayne for all you have done for me
Had mold from water damage in my crawlspace. Arnold assessed the damage, got me a quote and scheduled his team to be on site the very next day. Terry and Austin arrived and did a top notch job treating my house.
I do not know how the services from this ServPro crew could have been better. Austin and Wayne were professional, explaining their methods, and answering all of our questions. They showed up as promised, finished their work expeditiously and left our house ready to rebuild the damaged areas. They also worked directly with our insurer to assure that various elements of the demolition were covered.
The social media is top tier!
"Grateful for SERVPRO's Fast and Efficient Help After Fire" Review: After a fire in our home, SERVPRO went above and beyond. They were quick, nice, on time, and very efficient in helping us sort through our belongings and stripping the house down for rebuilding. Their support during this tough time was invaluable. The experience with SERVPRO for the demolition due to smoke damage was equally impressive. From the initial consultation to the final cleanup, their team exhibited professionalism and attention to detail. Communication was excellent throughout the process. We appreciate their expertise and highly recommend SERVPRO for their exceptional service. Love the Clark Family - Bryan, Ruby, and Harleigh Renee.