Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Henry and Randolph Counties
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
5 Stars!
Very Professional Company. AAAAAAAAA+++++++++++++++
5 Star Company. They did a Fantastic Job. Great Customer Service. Friendly Employees. They did a Nice Job Organizing a Good Plan of Action. We were really impressed with the Results. We Highly Recommend this Company to Everyone.
5 stars!
We hired SERVPRO for duct work cleaning in our house. The two young gentlemen came out and showed up in the timeframe I requested. They both were professional, polite, and did a great job! A special thank you to Ray Dickey Jr. I recommend EVERYONE get your duct work cleaned by them!
5 stars!
Justin and Ray are incredible to work with! They are on time every time, and fixed the issue with the utmost in professionalism and courtesy. Definitely recommend SERVPRO for your household and they are a great company for our community!
5 stars!
SERVPRO scheduled us promptly and was extremely courteous. I would definitely recommend them to anyone.
5 stars!
SERVPRO of Henry and Randolph Counties is our go-to restoration team. Thankfully, we have not had any emergencies personally over the past year, but we send our friends and family to them in our time of need. This month, we had their team come out and clean our carpets. They did a fabulous job and we love how they made our home feel. Thank you, SERVPRO team!
5 stars!
5 stars!
SERVPRO, led by John Mantor, in the New Castle/Indianapolis, IN area is a top quality company. I've taken a tour of their facilities and know the owner and some of their workers personally, and they are of the highest character. They offer top notch restoration of most any kind at a very reasonable price (of course having good insurance helps as well....LOL).
I highly recommend them and visit with the owner whenever I'm in that area.
5 stars!
Prompt, knowledgeable and professional!
5 Stars!
Prompt, knowledgeable, and professional!
5 Stars!
Very Professional Company. AAAAAAAAA+++++++++++++++
5 Star Company. They did a Fantastic Job. Great Customer Service. Friendly Employees. They did a Nice Job Organizing a Good Plan of Action. We were really impressed with the Results. We Highly Recommend this Company to Everyone.
5 stars!
We hired SERVPRO for duct work cleaning in our house. The two young gentlemen came out and showed up in the timeframe I requested. They both were professional, polite, and did a great job! A special thank you to Ray Dickey Jr. I recommend EVERYONE get your duct work cleaned by them!
5 stars!
Justin and Ray are incredible to work with! They are on time every time, and fixed the issue with the utmost in professionalism and courtesy. Definitely recommend SERVPRO for your household and they are a great company for our community!
5 stars!
SERVPRO scheduled us promptly and was extremely courteous. I would definitely recommend them to anyone.
5 stars!
SERVPRO of Henry and Randolph Counties is our go-to restoration team. Thankfully, we have not had any emergencies personally over the past year, but we send our friends and family to them in our time of need. This month, we had their team come out and clean our carpets. They did a fabulous job and we love how they made our home feel. Thank you, SERVPRO team!
5 stars!
5 stars!
SERVPRO, led by John Mantor, in the New Castle/Indianapolis, IN area is a top quality company. I've taken a tour of their facilities and know the owner and some of their workers personally, and they are of the highest character. They offer top notch restoration of most any kind at a very reasonable price (of course having good insurance helps as well....LOL).
I highly recommend them and visit with the owner whenever I'm in that area.
5 stars!
Prompt, knowledgeable and professional!
5 Stars!
Prompt, knowledgeable, and professional!
About Us
Committed to Service
Service. It’s something John and Delmy Mantor take seriously, and it’s why they opened SERVPRO of Henry and Randolph Counties in 2009. The Mantors wanted a way to help the people around them and to serve them in their time of need. For the first year, John operated the business from a home office and as the business grew, they moved into a larger office located on South Main Street in New Castle. The franchise continued to grow and expand causing a need for a larger facility to house the increased number of team members and equipment. In the summer of 2014 SERVPRO of Henry and Randolph Counties relocated to their current location near the main campus of Henry Community Health on North 16th Street in New Castle.
Committed to Our Community
John and Delmy have called New Castle home since 1999. They raised two sons within this community and developed lasting friendships with many families and friends throughout Henry County. Delmy is very active in the community helping wherever she is needed. You can often see her helping out with local charities or helping members of their church who need an extra hand. John can be found on the ball diamonds during baseball season, as he is an avid ball player and coaches Babe Ruth baseball. John does a lot in the community with Breakfast Optimist as well. New Castle is home to the entire team here at SERVPRO of Henry and Randolph Counties, allowing us to be invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses, and the organizations of Henry and Randolph Counties that help make our community great.
Committed to Cleaning. Restoration. Construction.
Our motto is “Like it never even happened.” We strive to restore rather than replace your property after fire, water or mold damage has occurred. Restoring instead of replacing your property can save both time and money. Mitigation requires quick action. Because we understand the value of time, we offer emergency services every day of the year! SERVPRO of Henry and Randolph Counties offers the highest possible standard of professionalism in the mitigation, cleanup and restoration of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Henry and Randolph Counties.
