Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Monroe, Randolph & Washington Counties
Service Areas
Need Water Removal or Flood Cleanup?
Restoring Homes and Businesses After Water Damage
In Southern Illinois, water damage can strike without warning—whether it's from a heavy rainstorm, burst pipe, or overflowing appliance. SERVPRO of Monroe, Randolph & Washington Counties provides fast, expert water damage cleanup and flood damage restoration to help minimize damage and return your space to normal as quickly as possible.
Our team uses advanced moisture detection technology and high-powered drying equipment to address both surface water and hidden moisture. With our proven water loss remediation process, we reduce the risk of mold growth, structural deterioration, and costly repairs. According to the Illinois Emergency Management Agency (IEMA), prompt cleanup is essential to avoid health risks and further property damage following water-related events.
Your Local Water Restoration Experts
At SERVPRO of Monroe, Randolph & Washington Counties, we’re proud to serve the communities we live and work in. As a locally owned business backed by a national brand, we combine personal service with industry-leading resources. From the first call to final walkthrough, we’re committed to restoring your property with care, precision, and speed.
If you’re dealing with a water emergency, contact SERVPRO of Monroe, Randolph & Washington Counties today. We’re here when you need us, day or night.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Monroe, Randolph & Washington Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Monroe, Randolph & Washington Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
All I can say is wow. What an excellent experience during a stressful time. This is my first time having any kind of water in my basement and of course it happens during a bad rain storm. Within one hour SERVPRO was on site even though they were "flooded" with many other calls and began going to work. They were very empathetic and understanding. Very happy with the end result.
It makes us look good when you guys respond to our clients so quickly. It bodes well for the reputation of our office.
The whole team did a great job! Thank you for your help.
SERVPRO removed the mold from our kitchen. They are super responsive and can get to your home FAST! We were remodeling our kitchen so we needed someone immediately. When I called the lady in the office said “We can come today, does that work for you?” I had to decline the day of (I couldn’t get to my home as soon as they could) but they came out and serviced us the next day. The technician was very friendly, professional and honest. Made me feel very confident in what he was doing and kept me informed every step of the way.
It was so great having you guys help us, you went above and beyond. We appreciate everything and definitely we will call your number again if we need anything else.
Very satisfied with everything.
Thank you! Aaron was prompt and great during our mold problem.
I was very pleased with your guys' work. You did a wonderful job and were very flexible through the whole thing. My restoration was done in a timely manner which helped out a lot and everything went great. Ben did a great job of communicating with me, even through multiple estimates on the mold problem. I would definitely recommend you and would use you guys again.
I called you guys out to check and see we had a mold issue in our basement bathroom. After you guys found mold behind the walls, you also did a great job of removing and cleaning it. Thanks.
About Us
SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area
When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.
We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.
Our services include:
- Water damage restoration & flood cleanup
- Fire and smoke damage repair
- Mold inspection, removal & remediation
- Sewage & storm damage cleanup
- Commercial restoration for offices, schools, and industrial spaces
- Full-service insurance coordination and documentation
We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”
If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.
