SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Monroe, Randolph & Washington Counties

Our Google Reviews
(618) 464-0300
4.7
(41 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard & Waste Cleanup

When the unfortunate event of a sewage backup or biohazard event takes place near or in your property, you may not know what your next steps should be. If you live in the Monroe area, know that you can trust our team at SERVPRO of Monroe, Randolph & Washington Counties to help you with biohazard cleanup! 

Our team of professionals are trained to cleanup any type of biohazard/waste event in your residential or commercial property. We have extensive knowledge on the proper steps to cleanup the damages and restore your property "Like it never even happened." The SERVPRO team also prioritizes safety with our PPE or personal protective equipment that is required during these types of restoration projects. 

Trust our team at SERVPRO of Monroe, Randolph & Washington Counties if you need biohazard or waste cleanup and restoration services. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We've used a lot of companies over the years to clean our carpets & they are the best! We will never look any where else again!!!

Shelly
Oakville

Have utilized this service several times over the past few years - this company is professional, thorough, employs outstanding workers. They have helped with non emergency work such as carpet cleaning - the only company I use! Thanks

Martha
Crestwood

SERVPRO removed the mold from our kitchen. They are super responsive and can get to your home FAST! We were remodeling our kitchen so we needed someone immediately. When I called the lady in the office said “We can come today, does that work for you?” I had to decline the day of (I couldn’t get to my home as soon as they could) but they came out and serviced us the next day. The technician was very friendly, professional and honest. Made me feel very confident in what he was doing and kept me informed every step of the way.

Brittany C.
St. Louis

It was so great having you guys help us, you went above and beyond. We appreciate everything and definitely we will call your number again if we need anything else.

Don
Sparta

Very satisfied with everything.

Susan
Waterloo

You guys were fast and helpful and you stayed in contact with me through the entire cleanup. 

Brian
Sparta

We had water damage to our home from a hot water heater leak. Ben and his team responded immediately to our needs. The process was smooth, quick and hassle free. They worked right along with our insurance and Ben even handled communicating with the claims department to update them on what was happening so that I wouldn't have to. We felt very well taken care of and will reach out to them again if need be in the future.

Velouria
Red Bud

Love SERVPRO. If anyone needs carpet cleaning contact SERVPRO. They did a great job on mine!

Becky
Waterloo

We have referred SERVPRO of Columbia, Il to several of our customers. They have consistently provided a fast response, effective cleanup and willingness to work with our customers - all at a fair price. We will continue to refer them and know that after a loss, they will leave a home as though the loss never happened!

Glenn
St. Louis

We've used a lot of companies over the years to clean our carpets & they are the best! We will never look any where else again!!!

Shelly
Oakville

Have utilized this service several times over the past few years - this company is professional, thorough, employs outstanding workers. They have helped with non emergency work such as carpet cleaning - the only company I use! Thanks

Martha
Crestwood

SERVPRO removed the mold from our kitchen. They are super responsive and can get to your home FAST! We were remodeling our kitchen so we needed someone immediately. When I called the lady in the office said “We can come today, does that work for you?” I had to decline the day of (I couldn’t get to my home as soon as they could) but they came out and serviced us the next day. The technician was very friendly, professional and honest. Made me feel very confident in what he was doing and kept me informed every step of the way.

Brittany C.
St. Louis

It was so great having you guys help us, you went above and beyond. We appreciate everything and definitely we will call your number again if we need anything else.

Don
Sparta

Very satisfied with everything.

Susan
Waterloo

You guys were fast and helpful and you stayed in contact with me through the entire cleanup. 

Brian
Sparta

We had water damage to our home from a hot water heater leak. Ben and his team responded immediately to our needs. The process was smooth, quick and hassle free. They worked right along with our insurance and Ben even handled communicating with the claims department to update them on what was happening so that I wouldn't have to. We felt very well taken care of and will reach out to them again if need be in the future.

Velouria
Red Bud

Love SERVPRO. If anyone needs carpet cleaning contact SERVPRO. They did a great job on mine!

Becky
Waterloo

We have referred SERVPRO of Columbia, Il to several of our customers. They have consistently provided a fast response, effective cleanup and willingness to work with our customers - all at a fair price. We will continue to refer them and know that after a loss, they will leave a home as though the loss never happened!

Glenn
St. Louis

About Us

SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area

When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.

We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.

Our services include:

  • Water damage restoration & flood cleanup
  • Fire and smoke damage repair
  • Mold inspection, removal & remediation
  • Sewage & storm damage cleanup
  • Commercial restoration for offices, schools, and industrial spaces
  • Full-service insurance coordination and documentation

We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”

If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.

Kevin A. Thole, Matthew Hulsey
Kevin A. Thole, Matthew Hulsey
Owners of SERVPRO of Monroe, Randolph & Washington Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.