About Us
SERVPRO of Monroe, Randolph & Washington Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area
When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.
We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.
Our services include:
- Water damage restoration & flood cleanup
- Fire and smoke damage repair
- Mold inspection, removal & remediation
- Sewage & storm damage cleanup
- Commercial restoration for offices, schools, and industrial spaces
- Full-service insurance coordination and documentation
We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”
If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.
Service Area
Certifications
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
What our
customers are saying
SERVPRO showed up, as promised, for our emergency service resulting from a water pipe leak. Everything was explained clearly, techs were professional and efficient, and they are working with our insurance company for payment.
Awesome and courteous!
The technicians were very polite and respectful of my home and did a good job and cleaned up after themselves I'm happy with the service
ServPro was fantastic! From the first telephone call to the first visit & throughout the day of demolition this team was on top of everything. Highly recommend! Thank you so much.
Outstanding staff and workers. Very efficient and professional. Jason was excellent walking me thru the process explaining every step along the way, very honest. Highly recommend Servpro
Project Manager Cody and his crew Dillon, Timothy, & Luke did a fantastic job! The communication on progress was excellent!! They showed up every day and worked diligently to get our house taken care of after a fire. If you need clean up from fire or water damage, I highly recommend SERVPRO. Thank you for doing such a thorough and professional job!
The crew did a outstanding job Very thorough and very polite, neatly dressed.Dillon C, David V, Jorge M great job guys.
I have to give a huge shout out to SERVPRO, Eric, Drew and the crew as well as Mike and the Crew. From start to finish, they absolutely deserve 100 Stars. My mom Cheryl had a sewer back up and it was absolutely devastating. It came at a time where a bunch of stuff in our lives was going on. We all were over whelmed and stressed. They all were so professional and made sure to inform us if anything could be saved. There was stuff that was priceless to use that belonged to my grandma, who passed away, and they treated her home with the upmost dignity and respect. I was there before they arrived. The project was so big and we were so overwhelmed. I did not know what to expect due to the amount of items that was going to be a loss. The communication, let’s just say, over and beyond. I went to my mom’s house with her to check out how the job was going and wow just wow. The floors were spotless, the boxes were neatly stacked and we could walk in the basement and they got the entire smell out of the house. I just want to give them all a huge shout out to showing my mom the respect and dignity she deserved. Drew and the crew and Mike and the crew busted their butts off. The extent of the job was huge and from the time that they got there till the time they were done, they seriously busted their butts. Again a huge shout out of appreciation. Words can’t express how grateful we are for everything you did. Thanks again Jessica Defer (Cheryl’s daughter)
Brandon C. And the team assigned to do the work were so nice and everything looks just as it did before the damages. Highly recommended!