Meet Our Team

Kevin and Matt are the Owners of SERVPRO of Monroe, Randolph & Washington Counties. Because disasters don’t just strike between 9 to 5 SERVPRO of Monroe, Randolph & Washington Counties is here 24 hours a day to help you put your home or business back to pre loss condition. We understand the stress and worry that comes with fire and water damage. We are here to walk you through the most difficult disasters from catastrophic storm damage such as flooding or hurricane water damage to residential and commercial water and fire damages. SERVPRO of Monroe, Randolph & Washington Counties proudly serves St. Louis and the surrounding areas.

Getting properties back to preloss condition is the daily mission of Steve Burgdorf, General Manager at SERVPRO of Monroe, Randolph, & Washington Counties, who oversees all operational aspects. He meticulously manages projects, ensuring effective mold remediation and comprehensive water damage recovery across Monroe, Randolph, and Washington Counties. Steve coordinates crews, resources, and logistics, guaranteeing timely and professional service for every client. His leadership ensures that residents and businesses in these communities receive expert restoration when they need it most. Steve’s genuine commitment to the customers and communities served is evident in every successful restoration.

SERVPRO of Monroe, Randolph and Washington Counties relies on Matt Schaefer as its Mitigation Division Manager for every water damage and fire restoration call across Waterloo, Red Bud, and Nashville. Rural properties frequently face water damage from heavy rain and roof leaks, mold growth from persistent moisture, and flooding from rivers and runoff. Managing these diverse environmental challenges demands constant equipment readiness and rapid deployment across expansive county lines.

Agricultural facilities and historic county downtowns also encounter severe wind damage from severe weather fronts alongside sudden fire damage emergencies. Field technicians under his direction utilize advanced moisture tracking technology to evaluate structural timber and drywall saturation accurately. Property owners throughout the tri-county area depend on his practical oversight to restore safe conditions and protect local investments from lasting environmental harm.

SERVPRO of Monroe, Randolph and Washington Counties relies on Jesse Schlater as its Mitigation Project Manager for every water damage and fire restoration call across Waterloo, Columbia, and Red Bud. Directing field technicians, Jesse Schlater manages water damage from heavy rain and roof leaks, mold growth from persistent moisture, flooding from rivers and runoff, wind damage from Pacific storms, and fire damage.

Agricultural properties and historic rural buildings across southern Illinois receive specialized containment and air filtration supervised by Jesse Schlater. Comprehensive structural drying plans are customized for every farmstead and suburban residence facing sudden weather emergencies. Rural home and business owners count on Jesse Schlater to restore safety and structural stability rapidly.

After a storm tears through Red Bud, Waterloo, and surrounding rural communities, Donna Sexton and the SERVPRO of Monroe, Randolph and Washington Counties crew coordinate rapid staffing deployments. Serving as Human Resources Manager, Donna Sexton recruits and trains local personnel who mitigate water damage from heavy rain and roof leaks. Field technicians frequently address flooding from rivers and runoff across the tri-county region.

Operations also include handling mold growth from persistent moisture, wind damage from Pacific storms, and structural fire damage. These administrative protocols ensure that regional property owners receive well-managed restoration services when disasters strike.

After a storm tears through Monroe, Randolph and Washington Counties, Brandon Crites and the SERVPRO of Monroe, Randolph and Washington Counties crew are among the first professionals on the scene as Reconstruction Team Coordinator. Serving Waterloo, Red Bud, and Chester, he coordinates rebuilding projects for properties damaged by severe local weather patterns. Rural farmhouses and historic downtown storefronts require customized carpentry and structural reinforcement after severe weather events.

Restoring buildings impacted by water damage from heavy rain and roof leaks, mold growth from persistent moisture, flooding from rivers and runoff, wind damage from Pacific storms, and fire damage takes careful regional logistics. Navigating long transit distances across three rural Illinois counties requires meticulous scheduling of trade contractors and material deliveries. Local families and business owners trust his steady coordination to rebuild roofs, walls, and interiors completely.

Adam Decker serves as the Facilities Manager for SERVPRO of Monroe, Randolph & Washington Counties, a vital part of the SERVPRO Team Thole/Hulsey Network. With a keen eye for operational excellence, Adam ensures our facilities are always prepared to respond swiftly to any disaster. His expertise is crucial in supporting our teams as they tackle water damage, fire damage, mold remediation, and storm damage restoration for both residential and commercial properties. Adam is deeply committed to the communities we serve, working diligently behind the scenes to uphold SERVPRO's promise of making it "Like it never even happened." His contributions are essential to providing timely, efficient service across Monroe, Randolph, and Washington Counties.

Adrian Stopke is a valued member of the Mitigation Team at SERVPRO of Monroe, Randolph & Washington Counties, part of the SERVPRO Team Thole/Hulsey Network. With a focus on rapid response, Adrian plays a crucial role in helping local residents and businesses recover from unexpected disasters. He brings expertise to every project, whether it's addressing urgent water damage, complex fire damage restoration, or thorough mold remediation. Adrian is also skilled in managing storm damage and commercial restoration efforts, ensuring properties in Monroe, Randolph, and Washington Counties are returned to pre-damage condition efficiently. His commitment to serving the community shines through in every job, making him a trusted professional in restoration.

Alex Barbay serves as a highly skilled Crew Chief at SERVPRO of Monroe, Randolph & Washington Counties, bringing vital expertise to every restoration project. As a key member of the SERVPRO Team Thole/Hulsey Network, Alex is instrumental in leading teams through challenging situations. He is proficient in a full spectrum of services, including expert water damage restoration, comprehensive fire damage cleanup, meticulous mold remediation, and efficient storm damage recovery. Alex’s commitment extends beyond technical skill; he genuinely cares for the residents and businesses in Monroe, Randolph, and Washington Counties, ensuring properties are restored "Like it never even happened." His leadership guarantees prompt, professional service for both residential and commercial restoration needs.

As a dedicated Crew Chief at SERVPRO of Monroe, Randolph & Washington Counties, Alex Matychowiak plays a crucial role in restoring peace of mind for local residents and businesses. Alex brings extensive expertise to every project, ensuring efficient and thorough service delivery. He is deeply committed to helping the community recover from unexpected disasters, whether it’s responding to urgent water damage, fire damage, or complex mold remediation challenges. Alex's proficiency extends to storm damage recovery and comprehensive commercial restoration, making him an invaluable asset to the SERVPRO Team Thole/Hulsey Network. His professional approach and warm demeanor help clients navigate stressful situations with confidence, making properties "Like it never even happened."

Antwan Smith, a highly valued Crew Chief at SERVPRO of Monroe, Randolph & Washington Counties, plays a crucial role in restoring properties throughout our local communities. As part of the SERVPRO Team Thole/Hulsey Network, Antwan brings extensive expertise to every job. He leads his team with precision, ensuring efficient and thorough service delivery for water damage, fire damage, mold remediation, and storm damage restoration. Antwan’s commitment to helping local residents and businesses recover is evident in his meticulous work and compassionate approach. Whether it's a residential emergency or commercial restoration, he consistently strives to make "Like it never even happened" a reality for our neighbors in Monroe, Randolph, and Washington Counties.

Brian is apart of the Reconstruction Team here at SERVPRO of Monroe, Randolph & Washington Counties! He has been on our team since 2021.

One of our Crew Chiefs is none other than Chris! He just had his three year anniversary at SERVPRO!

Christina works on our reconstruction team. She's been working at SERVPRO of Monroe, Randolph & Washington Counties for a little over a year now!

Meet Cody! He is apart of our Mitigation Team here at SERVPRO. Cody has been on our team since 2014.

Say hello to Cory! He is apart of our Mitigation Team here at SERVPRO. Cory has been on our team since 2021.

Dan Burgdorf is the project manager for our Disaster Response Team. When major losses occur, Dan is always ready to travel at a drop of a hat!

Drew is one of our amazing Crew Chiefs! He's been on the team for a little over two years now.

Eddie is a great Crew Chief here at SERVPRO! He's been on our team since May 2021.

Eduardo plays a role in our mitigation team. He started with SERVPRO at the beginning of 2023.

Gerard Schmidt is a part of our Sales and Marketing team! He's been on our team since 2018.

Hannah is an amazing Crew Chief! She's been on our team since August 2021.

Jason is a part of our Marketing team at SERVPRO of Monroe, Randolph & Washington Counties. He's been a part of our team since December 2022.

Jorge is on our mitigation team! He has been working hard for our team since January 2023.

Our Facility and Operations Coordinator is none other than Lonnie! He's been working on our team since 2021.

Bader is our Construction Project Manager here at SERVPRO of Monroe, Randolph & Washington Counties. He loves being there to help people in our community in their time of need.

We have the best technicians in the game! Say hello to Mauro Hernandez! He's been on our team since 2021.

Melissa Andersson is our Job File Coordinator! She's been working for our team since 2021.

Michael is apart of our Mitigation Team here at SERVPRO. He started working for SERVPRO in January 2022.

Miguel is one of our reconstruction technicians! He has been on the team since August 2022.

Nick is apart of our Mitigation Team! He has been working as a technician since 2022.

We are lucky to have Nicole as an apart of our Mitigation Team in Illinois. She has been on our team since August 2021.

Noah Weber is apart of our Mitigation Team! He's been working for our team since March 2021.

Ronnie is a Sales and Marketing Rep here at SERVPRO of Monroe, Randolph & Washington Counties! He's been with us for 2 years, since 2021.

Sarah is our amazing Office Manager! She's been holding down the front desk since November of 2014!

Tim is our Controller here at SERVPRO! He's been working for us since 2016.

This is Tommy Champ; he is apart of our Mitigation Team! He's been with our team since 2021.

Michael is our Recon Project Manager here at SERVPRO. Michael oversees the reconstruction process, making sure homes and businesses are restored efficiently and with attention to detail. With a focus on quality and customer satisfaction, he works closely with crews and property owners to bring damaged spaces back to life.

Andrew is a dedicated part of our Mitigation Team, working to restore homes and businesses after damage. He brings a strong work ethic and a commitment to helping customers get back to normal.

Roberto is a skilled member of our Mitigation Team, tackling water, fire, and mold damage with efficiency. He’s always ready to jump in and help, making sure every job is handled with care.

Randall is always ready to take on tough jobs, bringing a strong work ethic and a customer-first approach to mitigation. His goal is to restore properties quickly and efficiently.

Ryan oversees our janitorial operations, ensuring every space is clean and well-maintained. His attention to detail and commitment to quality help keep businesses looking their best.

Brandon is dedicated to rebuilding homes and businesses with care and efficiency. His commitment to quality ensures every project meets the highest standards.

Devin oversees reconstruction projects, making sure repairs are completed with precision and care. His leadership and hands-on experience help bring damaged properties back to life.

Ami is dedicated to helping homeowners and businesses recover after unexpected damage. She works hard to restore properties quickly and efficiently, always putting customers first.

Mark is a key part of our Reconstruction Team, helping rebuild homes and businesses. He takes pride in doing the job right and making sure every detail is handled well.

Matt works closely with customers to provide accurate estimates and ensure projects run smoothly from start to finish. He takes the guesswork out of the restoration process, keeping everything on track and making sure the job gets done right.

Jared is committed to helping customers recover after water, fire, or mold damage. He takes pride in doing quality work and making a difference when it’s needed most.

Eric oversees mitigation projects, making sure homes and businesses are restored quickly and efficiently. He works closely with customers to guide them through the process and keep things moving forward.

Steve manages mitigation projects from start to finish, making sure homes and businesses are restored quickly and correctly. He works closely with customers to keep the process smooth and stress-free.

Vanessa is committed to helping customers recover after water, fire, or mold damage. She works efficiently to restore homes and businesses while making the process as stress-free as possible.