
Meet Our Team
All it takes is one call to SERVPRO of Monroe, Randolph & Washington Counties and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Monroe, Randolph & Washington Counties
![Kevin and Matt, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Kevin and Matt
Kevin and Matt are the Owners of SERVPRO of Monroe, Randolph & Washington Counties. Because disasters don’t just strike between 9 to 5 SERVPRO of Monroe, Randolph & Washington Counties is here 24 hours a day to help you put your home or business back to pre loss condition. We understand the stress and worry that comes with fire and water damage. We are here to walk you through the most difficult disasters from catastrophic storm damage such as flooding or hurricane water damage to residential and commercial water and fire damages. SERVPRO of Monroe, Randolph & Washington Counties proudly serves St. Louis and the surrounding areas.
![Steve Burgdorf, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Steve Burgdorf
Getting properties back to preloss condition is the daily mission of Steve Burgdorf, General Manager at SERVPRO of Monroe, Randolph, & Washington Counties, who oversees all operational aspects. He meticulously manages projects, ensuring effective mold remediation and comprehensive water damage recovery across Monroe, Randolph, and Washington Counties. Steve coordinates crews, resources, and logistics, guaranteeing timely and professional service for every client. His leadership ensures that residents and businesses in these communities receive expert restoration when they need it most. Steve’s genuine commitment to the customers and communities served is evident in every successful restoration.
![Adam Decker, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Adam Decker
Adam Decker serves as the Facilities Manager for SERVPRO of Monroe, Randolph & Washington Counties, a vital part of the SERVPRO Team Thole/Hulsey Network. With a keen eye for operational excellence, Adam ensures our facilities are always prepared to respond swiftly to any disaster. His expertise is crucial in supporting our teams as they tackle water damage, fire damage, mold remediation, and storm damage restoration for both residential and commercial properties. Adam is deeply committed to the communities we serve, working diligently behind the scenes to uphold SERVPRO's promise of making it "Like it never even happened." His contributions are essential to providing timely, efficient service across Monroe, Randolph, and Washington Counties.
![Adrian Stopke, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Adrian Stopke
Adrian Stopke is a valued member of the Mitigation Team at SERVPRO of Monroe, Randolph & Washington Counties, part of the SERVPRO Team Thole/Hulsey Network. With a focus on rapid response, Adrian plays a crucial role in helping local residents and businesses recover from unexpected disasters. He brings expertise to every project, whether it's addressing urgent water damage, complex fire damage restoration, or thorough mold remediation. Adrian is also skilled in managing storm damage and commercial restoration efforts, ensuring properties in Monroe, Randolph, and Washington Counties are returned to pre-damage condition efficiently. His commitment to serving the community shines through in every job, making him a trusted professional in restoration.
![Alex Barbay, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Alex Barbay
Alex Barbay serves as a highly skilled Crew Chief at SERVPRO of Monroe, Randolph & Washington Counties, bringing vital expertise to every restoration project. As a key member of the SERVPRO Team Thole/Hulsey Network, Alex is instrumental in leading teams through challenging situations. He is proficient in a full spectrum of services, including expert water damage restoration, comprehensive fire damage cleanup, meticulous mold remediation, and efficient storm damage recovery. Alex’s commitment extends beyond technical skill; he genuinely cares for the residents and businesses in Monroe, Randolph, and Washington Counties, ensuring properties are restored "Like it never even happened." His leadership guarantees prompt, professional service for both residential and commercial restoration needs.
![Alex Matychowiak, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Alex Matychowiak
As a dedicated Crew Chief at SERVPRO of Monroe, Randolph & Washington Counties, Alex Matychowiak plays a crucial role in restoring peace of mind for local residents and businesses. Alex brings extensive expertise to every project, ensuring efficient and thorough service delivery. He is deeply committed to helping the community recover from unexpected disasters, whether it’s responding to urgent water damage, fire damage, or complex mold remediation challenges. Alex's proficiency extends to storm damage recovery and comprehensive commercial restoration, making him an invaluable asset to the SERVPRO Team Thole/Hulsey Network. His professional approach and warm demeanor help clients navigate stressful situations with confidence, making properties "Like it never even happened."
![Antwan Smith, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Antwan Smith
Antwan Smith, a highly valued Crew Chief at SERVPRO of Monroe, Randolph & Washington Counties, plays a crucial role in restoring properties throughout our local communities. As part of the SERVPRO Team Thole/Hulsey Network, Antwan brings extensive expertise to every job. He leads his team with precision, ensuring efficient and thorough service delivery for water damage, fire damage, mold remediation, and storm damage restoration. Antwan’s commitment to helping local residents and businesses recover is evident in his meticulous work and compassionate approach. Whether it's a residential emergency or commercial restoration, he consistently strives to make "Like it never even happened" a reality for our neighbors in Monroe, Randolph, and Washington Counties.
![Brian Maciejewski, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Brian Maciejewski
Brian is apart of the Reconstruction Team here at SERVPRO of Monroe, Randolph & Washington Counties! He has been on our team since 2021.
![Chris Herbstreit, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Chris Herbstreit
One of our Crew Chiefs is none other than Chris! He just had his three year anniversary at SERVPRO!
![Christina Barroso, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Christina Barroso
Christina works on our reconstruction team. She's been working at SERVPRO of Monroe, Randolph & Washington Counties for a little over a year now!
![Cody Mayfield, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Cody Mayfield
Meet Cody! He is apart of our Mitigation Team here at SERVPRO. Cody has been on our team since 2014.
![Cory Gebhardt, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Cory Gebhardt
Say hello to Cory! He is apart of our Mitigation Team here at SERVPRO. Cory has been on our team since 2021.
![Daniel Burgdorf, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Daniel Burgdorf
Dan Burgdorf is the project manager for our Disaster Response Team. When major losses occur, Dan is always ready to travel at a drop of a hat!
![Donna Sexton, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Donna Sexton
Donna is our Human Resources Manager. We've been lucky enough to have her on our team since September 2022.
![Drew Brazier, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Drew Brazier
Drew is one of our amazing Crew Chiefs! He's been on the team for a little over two years now.
![Eddie Morales, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Eddie Morales
Eddie is a great Crew Chief here at SERVPRO! He's been on our team since May 2021.
![Eduardo Vetancourt, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Eduardo Vetancourt
Eduardo plays a role in our mitigation team. He started with SERVPRO at the beginning of 2023.
![Gerard Schmidt, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Gerard Schmidt
Gerard Schmidt is a part of our Sales and Marketing team! He's been on our team since 2018.
![Hannah Moeri, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Hannah Moeri
Hannah is an amazing Crew Chief! She's been on our team since August 2021.
![Jason Strawn, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Jason Strawn
Jason is a part of our Marketing team at SERVPRO of Monroe, Randolph & Washington Counties. He's been a part of our team since December 2022.
![Jorge Morales, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Jorge Morales
Jorge is on our mitigation team! He has been working hard for our team since January 2023.
![Lonnie Joyce, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Lonnie Joyce
Our Facility and Operations Coordinator is none other than Lonnie! He's been working on our team since 2021.
![Matt Bader, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Matt Bader
Bader is our Construction Project Manager here at SERVPRO of Monroe, Randolph & Washington Counties. He loves being there to help people in our community in their time of need.
![Matt Schaefer, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Matt Schaefer
Matt is apart of our Mitigation Team here at SERVPRO of Monroe, Randolph and Washington Counties. He's been with our team since 2015!
![Mauro Henarndez, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Mauro Henarndez
We have the best technicians in the game! Say hello to Mauro Hernandez! He's been on our team since 2021.
![Melissa Andersson, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Melissa Andersson
Melissa Andersson is our Job File Coordinator! She's been working for our team since 2021.
![Michael Murphy, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Michael Murphy
Michael is apart of our Mitigation Team here at SERVPRO. He started working for SERVPRO in January 2022.
![Miguel Brinez, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Miguel Brinez
Miguel is one of our reconstruction technicians! He has been on the team since August 2022.
![Nick Cortivo, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Nick Cortivo
Nick is apart of our Mitigation Team! He has been working as a technician since 2022.
![Nicole Winter, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Nicole Winter
We are lucky to have Nicole as an apart of our Mitigation Team in Illinois. She has been on our team since August 2021.
![Noah Weber, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Noah Weber
Noah Weber is apart of our Mitigation Team! He's been working for our team since March 2021.
![Ronnie Langford, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Ronnie Langford
Ronnie is a Sales and Marketing Rep here at SERVPRO of Monroe, Randolph & Washington Counties! He's been with us for 2 years, since 2021.
![Sarah Wyckoff, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Sarah Wyckoff
Sarah is our amazing Office Manager! She's been holding down the front desk since November of 2014!
![Tim Grant, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Tim Grant
Tim is our Controller here at SERVPRO! He's been working for us since 2016.
![Tommy Champ, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Tommy Champ
This is Tommy Champ; he is apart of our Mitigation Team! He's been with our team since 2021.
![Michael Barger, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Michael Barger
Michael is our Recon Project Manager here at SERVPRO. Michael oversees the reconstruction process, making sure homes and businesses are restored efficiently and with attention to detail. With a focus on quality and customer satisfaction, he works closely with crews and property owners to bring damaged spaces back to life.
![Brandon Crites, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Brandon Crites
Brandon keeps our Reconstruction Team organized and running smoothly. From coordinating projects to supporting the crew, he helps ensure every job stays on track and meets our high standards.
![Andrew Evans, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Andrew Evans
Andrew is a dedicated part of our Mitigation Team, working to restore homes and businesses after damage. He brings a strong work ethic and a commitment to helping customers get back to normal.
![Roberto Fario, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Roberto Fario
Roberto is a skilled member of our Mitigation Team, tackling water, fire, and mold damage with efficiency. He’s always ready to jump in and help, making sure every job is handled with care.
![Randall Hawkins, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Randall Hawkins
Randall is always ready to take on tough jobs, bringing a strong work ethic and a customer-first approach to mitigation. His goal is to restore properties quickly and efficiently.
![Ryan Kingston, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Ryan Kingston
Ryan oversees our janitorial operations, ensuring every space is clean and well-maintained. His attention to detail and commitment to quality help keep businesses looking their best.
![Brandon Ludwig, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Brandon Ludwig
Brandon is dedicated to rebuilding homes and businesses with care and efficiency. His commitment to quality ensures every project meets the highest standards.
![Devin Klug, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Devin Klug
Devin oversees reconstruction projects, making sure repairs are completed with precision and care. His leadership and hands-on experience help bring damaged properties back to life.
![Ami McBride, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Ami McBride
Ami is dedicated to helping homeowners and businesses recover after unexpected damage. She works hard to restore properties quickly and efficiently, always putting customers first.
![Mark Miller, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Mark Miller
Mark is a key part of our Reconstruction Team, helping rebuild homes and businesses. He takes pride in doing the job right and making sure every detail is handled well.
![Matt Milton, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Matt Milton
Matt works closely with customers to provide accurate estimates and ensure projects run smoothly from start to finish. He takes the guesswork out of the restoration process, keeping everything on track and making sure the job gets done right.
![Jared Phillips, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Jared Phillips
Jared is committed to helping customers recover after water, fire, or mold damage. He takes pride in doing quality work and making a difference when it’s needed most.
![Eric Nuernberger, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Eric Nuernberger
Eric oversees mitigation projects, making sure homes and businesses are restored quickly and efficiently. He works closely with customers to guide them through the process and keep things moving forward.
![Steve Riordan, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Steve Riordan
Steve manages mitigation projects from start to finish, making sure homes and businesses are restored quickly and correctly. He works closely with customers to keep the process smooth and stress-free.
![Jesse Schlater, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Jesse Schlater
Jesse brings dedication and a strong work ethic to every job. He’s focused on getting properties back to normal quickly and making sure customers feel supported every step of the way.
![Vanessa Urdenata, team member at SERVPRO of Monroe, Randolph & Washington Counties]()
Vanessa Urdenata
Vanessa is committed to helping customers recover after water, fire, or mold damage. She works efficiently to restore homes and businesses while making the process as stress-free as possible.
What our
customers are saying
You guys were fast and helpful and you stayed in contact with me through the entire cleanup.
We had water damage to our home from a hot water heater leak. Ben and his team responded immediately to our needs. The process was smooth, quick and hassle free. They worked right along with our insurance and Ben even handled communicating with the claims department to update them on what was happening so that I wouldn't have to. We felt very well taken care of and will reach out to them again if need be in the future.
Love SERVPRO. If anyone needs carpet cleaning contact SERVPRO. They did a great job on mine!
We have referred SERVPRO of Columbia, Il to several of our customers. They have consistently provided a fast response, effective cleanup and willingness to work with our customers - all at a fair price. We will continue to refer them and know that after a loss, they will leave a home as though the loss never happened!
We've used a lot of companies over the years to clean our carpets & they are the best! We will never look any where else again!!!
Have utilized this service several times over the past few years - this company is professional, thorough, employs outstanding workers. They have helped with non emergency work such as carpet cleaning - the only company I use! Thanks
SERVPRO removed the mold from our kitchen. They are super responsive and can get to your home FAST! We were remodeling our kitchen so we needed someone immediately. When I called the lady in the office said “We can come today, does that work for you?” I had to decline the day of (I couldn’t get to my home as soon as they could) but they came out and serviced us the next day. The technician was very friendly, professional and honest. Made me feel very confident in what he was doing and kept me informed every step of the way.
It was so great having you guys help us, you went above and beyond. We appreciate everything and definitely we will call your number again if we need anything else.
Very satisfied with everything.
About Us
SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area
When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.
We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.
Our services include:
- Water damage restoration & flood cleanup
- Fire and smoke damage repair
- Mold inspection, removal & remediation
- Sewage & storm damage cleanup
- Commercial restoration for offices, schools, and industrial spaces
- Full-service insurance coordination and documentation
We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”
If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.



















































