Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Monroe, Randolph & Washington Counties
Service Area
Restoration and Cleaning Services
Water, Fire, and Mold Restoration in Monroe, Randolph and Washington Counties
When your home or business takes on damage, getting back to normal is the only thing that matters. SERVPRO of Monroe, Randolph & Washington Counties provides water damage restoration, fire cleanup, and mold remediation around the clock, every day of the year.
What Happens After Water, Fire, or Mold Damage
Every loss behaves differently. A flooded basement needs extraction before mold has a chance to set in. Smoke and soot work their way into walls, air ducts, and furniture if they sit too long. Mold spreads in hidden spaces and often grows well before it becomes visible. Our team handles each situation quickly and professionally, with as little disruption to your property as possible.
Why Fast Response Matters in Monroe, Randolph and Washington Counties
The first few hours after damage occurs set the course for the entire recovery. Acting fast limits secondary damage like mold growth, structural weakening, and lingering odors. From the first emergency call through final repairs and reconstruction, our IICRC-certified technicians stay on the job from start to finish.
Trusted Restoration Services in Monroe, Randolph and Washington Counties
Homeowners, business owners, and property managers rely on us for storm cleanup, fire restoration, and commercial property recovery. We follow EPA mold remediation guidelines and use industry-leading techniques to restore your property safely and efficiently. When the unexpected happens, SERVPRO of Monroe, Randolph & Washington Counties is ready 24/7.
Services We Provide
Equipped for Disasters of Any Size in Monroe, Randolph and Washington Counties
When a disaster hits a large home, a commercial building, or an entire property, you need more than a small crew with basic tools. SERVPRO of Monroe, Randolph & Washington Counties operates a fleet of fully equipped semis stocked with commercial-grade extraction equipment, air movers, dehumidifiers, and generators, ready to mobilize the moment you call.
This level of equipment means we are not limited by the size of the loss. A flooded warehouse, a multi-unit apartment building, or a large commercial fire requires resources that go far beyond what a typical restoration company keeps on hand. Our trucks carry what's needed to respond immediately and scale up as the job demands, without waiting on equipment to arrive from somewhere else.
Every truck is stocked and maintained so our IICRC-certified technicians can begin water extraction, structural drying, or debris removal within minutes of arriving on site. For property owners and managers across Monroe, Randolph, and Washington Counties, that means less downtime, less secondary damage, and a faster path back to normal.
When the damage is bigger than expected, SERVPRO of Monroe, Randolph & Washington Counties has the equipment and the team ready to handle it.
What our
customers are saying
You guys were fast and helpful and you stayed in contact with me through the entire cleanup.
We had water damage to our home from a hot water heater leak. Ben and his team responded immediately to our needs. The process was smooth, quick and hassle free. They worked right along with our insurance and Ben even handled communicating with the claims department to update them on what was happening so that I wouldn't have to. We felt very well taken care of and will reach out to them again if need be in the future.
Love SERVPRO. If anyone needs carpet cleaning contact SERVPRO. They did a great job on mine!
We have referred SERVPRO of Columbia, Il to several of our customers. They have consistently provided a fast response, effective cleanup and willingness to work with our customers - all at a fair price. We will continue to refer them and know that after a loss, they will leave a home as though the loss never happened!
We've used a lot of companies over the years to clean our carpets & they are the best! We will never look any where else again!!!
Have utilized this service several times over the past few years - this company is professional, thorough, employs outstanding workers. They have helped with non emergency work such as carpet cleaning - the only company I use! Thanks
SERVPRO removed the mold from our kitchen. They are super responsive and can get to your home FAST! We were remodeling our kitchen so we needed someone immediately. When I called the lady in the office said “We can come today, does that work for you?” I had to decline the day of (I couldn’t get to my home as soon as they could) but they came out and serviced us the next day. The technician was very friendly, professional and honest. Made me feel very confident in what he was doing and kept me informed every step of the way.
It was so great having you guys help us, you went above and beyond. We appreciate everything and definitely we will call your number again if we need anything else.
Very satisfied with everything.
About Us
SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area
When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.
We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.
Our services include:
- Water damage restoration & flood cleanup
- Fire and smoke damage repair
- Mold inspection, removal & remediation
- Sewage & storm damage cleanup
- Commercial restoration for offices, schools, and industrial spaces
- Full-service insurance coordination and documentation
We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”
If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.
