The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Monroe, Randolph & Washington Counties

48 Reviews
4.8
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Monroe, Randolph & Washington Counties has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Water, Fire, and Mold Restoration in Monroe, Randolph and Washington Counties

When your home or business takes on damage, getting back to normal is the only thing that matters. SERVPRO of Monroe, Randolph & Washington Counties provides water damage restoration, fire cleanup, and mold remediation around the clock, every day of the year.

What Happens After Water, Fire, or Mold Damage

Every loss behaves differently. A flooded basement needs extraction before mold has a chance to set in. Smoke and soot work their way into walls, air ducts, and furniture if they sit too long. Mold spreads in hidden spaces and often grows well before it becomes visible. Our team handles each situation quickly and professionally, with as little disruption to your property as possible.

Why Fast Response Matters in Monroe, Randolph and Washington Counties

The first few hours after damage occurs set the course for the entire recovery. Acting fast limits secondary damage like mold growth, structural weakening, and lingering odors. From the first emergency call through final repairs and reconstruction, our IICRC-certified technicians stay on the job from start to finish.

Trusted Restoration Services in Monroe, Randolph and Washington Counties

Homeowners, business owners, and property managers rely on us for storm cleanup, fire restoration, and commercial property recovery. We follow EPA mold remediation guidelines and use industry-leading techniques to restore your property safely and efficiently. When the unexpected happens, SERVPRO of Monroe, Randolph & Washington Counties is ready 24/7.

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Large or small emergencies, your Columbia, IL area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Monroe, Randolph & Washington Counties, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
48 Reviews
4.8
Leave Us A Review
Brian

You guys were fast and helpful and you stayed in contact with me through the entire cleanup.

Velouria

We had water damage to our home from a hot water heater leak. Ben and his team responded immediately to our needs. The process was smooth, quick and hassle free. They worked right along with our insurance and Ben even handled communicating with the claims department to update them on what was happening so that I wouldn't have to. We felt very well taken care of and will reach out to them again if need be in the future.

Becky

Love SERVPRO. If anyone needs carpet cleaning contact SERVPRO. They did a great job on mine!

Glenn

We have referred SERVPRO of Columbia, Il to several of our customers. They have consistently provided a fast response, effective cleanup and willingness to work with our customers - all at a fair price. We will continue to refer them and know that after a loss, they will leave a home as though the loss never happened!

Shelly

We've used a lot of companies over the years to clean our carpets & they are the best! We will never look any where else again!!!

Martha

Have utilized this service several times over the past few years - this company is professional, thorough, employs outstanding workers. They have helped with non emergency work such as carpet cleaning - the only company I use! Thanks

Brittany C.

SERVPRO removed the mold from our kitchen. They are super responsive and can get to your home FAST! We were remodeling our kitchen so we needed someone immediately. When I called the lady in the office said “We can come today, does that work for you?” I had to decline the day of (I couldn’t get to my home as soon as they could) but they came out and serviced us the next day. The technician was very friendly, professional and honest. Made me feel very confident in what he was doing and kept me informed every step of the way.

Don

It was so great having you guys help us, you went above and beyond. We appreciate everything and definitely we will call your number again if we need anything else.

Susan

Very satisfied with everything.

Equipped for Disasters of Any Size in Monroe, Randolph and Washington Counties
Equipped for Disasters of Any Size in Monroe, Randolph and Washington Counties

Equipped for Disasters of Any Size in Monroe, Randolph and Washington Counties

When a disaster hits a large home, a commercial building, or an entire property, you need more than a small crew with basic tools. SERVPRO of Monroe, Randolph & Washington Counties operates a fleet of fully equipped semis stocked with commercial-grade extraction equipment, air movers, dehumidifiers, and generators, ready to mobilize the moment you call.

This level of equipment means we are not limited by the size of the loss. A flooded warehouse, a multi-unit apartment building, or a large commercial fire requires resources that go far beyond what a typical restoration company keeps on hand. Our trucks carry what's needed to respond immediately and scale up as the job demands, without waiting on equipment to arrive from somewhere else.

Every truck is stocked and maintained so our IICRC-certified technicians can begin water extraction, structural drying, or debris removal within minutes of arriving on site. For property owners and managers across Monroe, Randolph, and Washington Counties, that means less downtime, less secondary damage, and a faster path back to normal.

When the damage is bigger than expected, SERVPRO of Monroe, Randolph & Washington Counties has the equipment and the team ready to handle it.

About Us

SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area

When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.

We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.

Our services include:

  • Water damage restoration & flood cleanup
  • Fire and smoke damage repair
  • Mold inspection, removal & remediation
  • Sewage & storm damage cleanup
  • Commercial restoration for offices, schools, and industrial spaces
  • Full-service insurance coordination and documentation

We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”

If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.

Kevin A. Thole, Matthew Hulsey
Kevin A. Thole, Matthew Hulsey
Owners of SERVPRO of Monroe, Randolph & Washington Counties

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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