Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Champaign / Urbana

Our Google Reviews
(217) 355-0077
4.6
(77 reviews)

Service Areas

Champaign, IL | Urbana, IL | Tuscola, IL | Paris, IL | Newman, IL | Villa Grove, IL | Atwood, IL | Arthur, IL | Arcola, IL | Marshall, IL | Casey, IL | Chrisman, IL | St. Joseph, IL | Savoy, IL | Tolono, IL | Philo, IL | Sullivan, IL | Oakland, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Champaign / Urbana we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent service. Everyone made a stressful situation into something just the opposite of that. Thank You SERVPRO!

Dianne Sherman
Paxton

After having two other companies come to our house for water damage in our first-floor ceiling, they deemed it necessary to tear out/put holes into the ceiling to dry out the drywall and then have it repaired and painted. All in all...both companies gave us estimates of $1,500-$2,000. Travis of SERVPRO came out and gave us an honest and more thorough check of our issue. He was the only one (of the 3) to go upstairs to check a couple rooms (since that was the known source of the water coming into the ceiling). After looking at everything, he gave us a more honest and ethical solution to our issue. I couldn't be more appreciative of his honest estimate and the professional integrity he showed my wife and I. He went above and beyond to give us peace of mind that the issue was going to be taken care and resolved. We couldn't say enough good things about this experience. We will definitely be using SERVPRO for any other future needs and services.

Dave Mast
Champaign

Travis was outstanding in terms of customer service and professionally representing SERVPRO!

Mary Lou Bedient
Tolono

"We are very thankful for your prompt and professional service, taking care of our flooded basement. The crew that took all the carpets out were very hard working. Currently there are 20 space heater and 3 dehumidifiers working to dry the space. I wanted to take this opportunity to thank you and your coworkers on my own behalf and my wife’s."

Ali e-mailed these comments to our marketing manager because he wanted the crew to know "what an excellent job they did.

Ali
Champaign

I'm on the board at Crisis Nursery. I appreciate SERVPRO'S quick response to them yesterday after the sprinkler system malfunctioned.

Joe
Champaign

Great communication and response time. Took charge and found the crews I needed immediately.

Rose Kaczmarowski
Urbana

I can not thank SERVPRO enough for helping my aunt through a terrible experience.  Over the cold winter, her pipes burst and the family-owned farm that has been around for generations flooded.  I live over two hours away, and having a company answer my call really early on a weekend and assure me everything would be ok was amazing.  They sent a crew out right away and to my surprise, they were able to save family heirlooms that have been around for over a century.  They were so kind to my aunt and kept her informed about the steps they were taking.  This company saved my aunts home and preserved the priceless belongings.  I hope you don't experience a disaster, but if you do, SERVPRO will definitely make things better.  Like the commercials say, "Like it never even happened."

Jennifer S
Champaign

Everyone was great and very willing to help. They helped make this horrible process less of a headache. I really appreciate all of their work. 

Heather Bedford
Champaign

The process was great from soup to nuts! Erich did amazing work and was wonderful to work with. We loved our clean-up crew. 

Jamie & Terod Price
Tolono

Excellent service. Everyone made a stressful situation into something just the opposite of that. Thank You SERVPRO!

Dianne Sherman
Paxton

After having two other companies come to our house for water damage in our first-floor ceiling, they deemed it necessary to tear out/put holes into the ceiling to dry out the drywall and then have it repaired and painted. All in all...both companies gave us estimates of $1,500-$2,000. Travis of SERVPRO came out and gave us an honest and more thorough check of our issue. He was the only one (of the 3) to go upstairs to check a couple rooms (since that was the known source of the water coming into the ceiling). After looking at everything, he gave us a more honest and ethical solution to our issue. I couldn't be more appreciative of his honest estimate and the professional integrity he showed my wife and I. He went above and beyond to give us peace of mind that the issue was going to be taken care and resolved. We couldn't say enough good things about this experience. We will definitely be using SERVPRO for any other future needs and services.

Dave Mast
Champaign

Travis was outstanding in terms of customer service and professionally representing SERVPRO!

Mary Lou Bedient
Tolono

"We are very thankful for your prompt and professional service, taking care of our flooded basement. The crew that took all the carpets out were very hard working. Currently there are 20 space heater and 3 dehumidifiers working to dry the space. I wanted to take this opportunity to thank you and your coworkers on my own behalf and my wife’s."

Ali e-mailed these comments to our marketing manager because he wanted the crew to know "what an excellent job they did.

Ali
Champaign

I'm on the board at Crisis Nursery. I appreciate SERVPRO'S quick response to them yesterday after the sprinkler system malfunctioned.

Joe
Champaign

Great communication and response time. Took charge and found the crews I needed immediately.

Rose Kaczmarowski
Urbana

I can not thank SERVPRO enough for helping my aunt through a terrible experience.  Over the cold winter, her pipes burst and the family-owned farm that has been around for generations flooded.  I live over two hours away, and having a company answer my call really early on a weekend and assure me everything would be ok was amazing.  They sent a crew out right away and to my surprise, they were able to save family heirlooms that have been around for over a century.  They were so kind to my aunt and kept her informed about the steps they were taking.  This company saved my aunts home and preserved the priceless belongings.  I hope you don't experience a disaster, but if you do, SERVPRO will definitely make things better.  Like the commercials say, "Like it never even happened."

Jennifer S
Champaign

Everyone was great and very willing to help. They helped make this horrible process less of a headache. I really appreciate all of their work. 

Heather Bedford
Champaign

The process was great from soup to nuts! Erich did amazing work and was wonderful to work with. We loved our clean-up crew. 

Jamie & Terod Price
Tolono

About Us

Our History

Since 1990, SERVPRO of Champaign/Urbana has been helping the people of Champaign, Urbana, and neighboring communities. This is the first of four franchises owned and operated by Dave and Suzie McGuire. Countless customers have called upon us to restore their community. We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Champaign/Urbana can also mitigate mold and mildew from your house or business.

Committed to our Community

Owners Dave and Suzie McGuire and our leadership team grew up and raised their families in this community. We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of Champaign and Urbana that help make our community great. SERVPRO of Champaign/Urbana understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it “Like it never even happened.”

Our Trained Employees

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC – industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Champaign/Urbana.

Why SERVPRO?/ The SERVPRO difference

Our motto is “Like it never even happened.” We offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of our home or business and have gained the reputation as the premier water, fire and mold remediation service in Champaign and Urbana. Serving you locally since 1990, SERVPRO is the cleaning and restoration brand you know and trust. If you would like to schedule service for your home or business, please call today! Reach SERVPRO of Champaign/Urbana 24/7 at (217) 355-0077.

David & Suzanne McGuire
David & Suzanne McGuire
Owners of SERVPRO of Champaign / Urbana

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.