Meet Our Team

Ken Fewkes is the General Manager for all of our franchises. He has been with SERVPRO for 7 years. Ken oversees the day-to-day operations at SERVPRO, ensuring everything runs smoothly. If you are looking for Ken, he can usually be found working alongside the crew. His commitment to the company is unmatched, and he is always willing to go the extra mile. Ken has the following certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC): Applied Structural Drying, Water Damage Restoration, Applied Microbial Remediation, and Commercial Drying Specialist, among others. We are so very grateful for his commitment and expertise.

Taylor is our Production Manager here at SERVPRO of Champaign/Urbana and has been a part of this franchise since 2017. He is available 24 hours a day for any emergency service we provide. His efficiency at SERVPRO and willingness to go above and beyond for any customer has made him an integral leader within this company. Taylor has the following certifications from the Institute of Inspection Cleaning and Restoration (IICRC): Water Damage Restoration, Applied Structural Drying, Fire & Smoke Restoration, and Applied Microbial Remediation.

Travis is a Production Manager here at SERVPRO of Champaign/Urbana and has been with the franchise since 2017. He was initially hired on as a production technician, and promoted a year later to Production Manager Assistant, and then later that year he was promoted once again to Production Manager alongside Taylor. Travis has proven his responsibility, dedication, and hard work to this company from the start, resulting in his rapid climb here at SERVPRO. He is available 24 hours a day for any emergency service we provide. His commitment to our customers is what helps us strive to always put forth our best effort on any job. Travis has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, and Applied Microbial Remediation.

Damon is our Assistant Production Manager here at SERVPRO. He has serviced the Champaign/Urbana area with SERVPRO since 2005 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration. Damon is a responsible and reliable employee, willing to go above and beyond for any customer.

Kathy has been with SERVPRO Team McGuire since 2012, bringing years of experience and a steady hand to our day-to-day operations. She originally served as the Office Manager at SERVPRO of Clinton, IL, and joined our team when Dave and Suzie acquired that franchise. Kathy is the go-to for keeping things running smoothly behind the scenes and is a cornerstone of our office team. Outside of work, she enjoys spending time with her family, especially when it involves traveling or getting out on the water for a relaxing day of kayaking.

Mike has been a key part of SERVPRO Team McGuire's construction team since 2020. As Construction Supervisor, he brings skill, leadership, and a strong attention to detail to every project—making sure each job is done right from start to finish. Outside of work, Mike enjoys spending time with his girlfriend, heading out to concerts, fishing, and hunting. Whether he's on the job site or out in the woods, Mike brings the same dedication and focus to everything he does.

Jeff Pence joined SERVPRO Team McGuire in 2023 as our Business Development Manager, bringing a warm, relationship-focused approach to our marketing efforts. With a passion for connecting with people and serving the community. Outside of work, Jeff enjoys spending quality time with his wife and grandchildren, and is actively involved in volunteering through his church.

Courtney joined SERVPRO Team McGuire in 2023 as our Human Resources Manager. With a thoughtful and people-first approach, Courtney helps foster a positive workplace culture and supports our growing team behind the scenes. When she’s not handling HR responsibilities, you can find her outdoors—gardening, camping, or traveling with friends. Courtney brings the same care and dedication to her work that she does to every adventure.