Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Albany and Americus

Our Google Reviews
(229) 439-2048
4.9
(366 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Albany and Americus we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Brandon was professional and explained everything. I have nothing but praises for SERVPRO of Albany and Americus's crew. It is obvious that the management expects a lot of customer service from their workers. They were very genuine, and I can tell that customer service was not an act. They are awesome!

Patricia
Albay

I left them a key to the house and trusted them while I was out of town.

Stevie
Albany

I'd recommend you guys to anyone.

Lee
Albany

On a scale from 1 to 10, 1 being the worst and 10 being the best, you guys are a 10!

Billy
Arlington

Great service!.. professional and most importantly on time, with no “half-day arrival time frame”!... the tech did a great job.. marketing was amazing!.. both were friendly and professional!.. would definitely recommend!

Rusty W
Americus

This company is amazing to work with, stress free, once Lawson got a hold of it. We did not have to worry about a thing, they even handled the communication with the insurance adjuster. Whenever I went into the office the staff was so down to earth yet still remained professional (Scott, Paula, Whitney, everybody). My bathroom and the adjacent room were flooded from a rat chewing through a water line in the attic (complete mess), it was like flood waters coming in. From the time Lawson saw the area he got everybody together that needed to work on the project and we did not have to do anything else, we did not even have to call them, they called us and worked on it until it was complete. The bathroom and adjacent room now look better than before the damage. Andy and his crew showed up and went right to work.  Andy's explanations were on point (great guy).  Thank you for being such and amazing crew!

Samantha J.
Leesburg

Paula and the staff are amazing! We had water issues (flooding) from busted pipes. One call was made and in no time they were on it. Paula called on a daily basis checking on us! When its time for cleaning our rugs from the main house I make 1 phone call and immediately they respond and keep me in the loop with the drying process. I also know exactly when our rugs will be back! Nothing like being treated like family with everyone up there! We will continue to use SERVPRO!

Christy S
Leesburg

We are so thankful that we called SERVPRO when our house flooded with our washing machine.  SERVPRO was there within the hour and had everything dry so quickly.  They were able to save our floors.  Thank you SERVPRO.

Rick
Leesburg

Derek did a nice job and was prompt. He was friendly and professional.

Barry
Arlington

Brandon was professional and explained everything. I have nothing but praises for SERVPRO of Albany and Americus's crew. It is obvious that the management expects a lot of customer service from their workers. They were very genuine, and I can tell that customer service was not an act. They are awesome!

Patricia
Albay

I left them a key to the house and trusted them while I was out of town.

Stevie
Albany

I'd recommend you guys to anyone.

Lee
Albany

On a scale from 1 to 10, 1 being the worst and 10 being the best, you guys are a 10!

Billy
Arlington

Great service!.. professional and most importantly on time, with no “half-day arrival time frame”!... the tech did a great job.. marketing was amazing!.. both were friendly and professional!.. would definitely recommend!

Rusty W
Americus

This company is amazing to work with, stress free, once Lawson got a hold of it. We did not have to worry about a thing, they even handled the communication with the insurance adjuster. Whenever I went into the office the staff was so down to earth yet still remained professional (Scott, Paula, Whitney, everybody). My bathroom and the adjacent room were flooded from a rat chewing through a water line in the attic (complete mess), it was like flood waters coming in. From the time Lawson saw the area he got everybody together that needed to work on the project and we did not have to do anything else, we did not even have to call them, they called us and worked on it until it was complete. The bathroom and adjacent room now look better than before the damage. Andy and his crew showed up and went right to work.  Andy's explanations were on point (great guy).  Thank you for being such and amazing crew!

Samantha J.
Leesburg

Paula and the staff are amazing! We had water issues (flooding) from busted pipes. One call was made and in no time they were on it. Paula called on a daily basis checking on us! When its time for cleaning our rugs from the main house I make 1 phone call and immediately they respond and keep me in the loop with the drying process. I also know exactly when our rugs will be back! Nothing like being treated like family with everyone up there! We will continue to use SERVPRO!

Christy S
Leesburg

We are so thankful that we called SERVPRO when our house flooded with our washing machine.  SERVPRO was there within the hour and had everything dry so quickly.  They were able to save our floors.  Thank you SERVPRO.

Rick
Leesburg

Derek did a nice job and was prompt. He was friendly and professional.

Barry
Arlington

About Us

About Us

In 1969 SERVPRO of Albany and Americus was established and has been serving Southwest Georgia as a leader in clean up and restoration for over 50 years.  In July of 2012, Kyle and Courtney Carter purchased and became the proud new owners of SERVPRO of Albany and Americus.  Our franchise is blessed to have a Water Production Manager and Fire Production Manager with over 40 years experience combined.  Our Water Production Manager is certified in WRT, ASD, FSRT, CDS with IICRC and also Certified through NORMI as a Mold Assessor and Remediator.  Our Fire Production Manager is Triple Master Certified through the IICRC.  See what our previous customers have to say about our services:

Commitment to our Local Community 

SERVPRO of Albany and Americus is involved with multiple community organizations, including the Albany Area Chamber of Commerce, Americus-Sumter Chamber of Commerce and the American Red Cross in Albany, GA.  We are committed to supporting local charities such as: Wounded Veterans of SWGA, Albany Junior League, The Lily Pad, and the Smarr and Smith Foundation.  

SERVPRO of Albany and Americus understands the stress and worry that comes along with fire, smoke, soot, mold, or water damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Albany and Americus offers both residential and commercial remediation services, as well as a full line of reconstruction options, providing customers with one organization to handle their property damage from start to finish. Other services provided by SERVPRO of Albany and Americus include carpet and rug cleaning, duct cleaning, dryer vent cleaning, and trauma/crime scene cleanup services.  Our staff is highly trained in both cleaning and property damage restoration. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Albany and Americus.  Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Albany and Americus

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.