Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Albany and Americus

About Us

SERVPRO of Albany and Americus is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Albany and Americus
Our Google Reviews
(229) 439-2048
4.9
(428 reviews)

About Us

About Us

In 1969 SERVPRO of Albany and Americus was established and has been serving Southwest Georgia as a leader in clean up and restoration for over 50 years.  In July of 2012, Kyle and Courtney Carter purchased and became the proud new owners of SERVPRO of Albany and Americus.  Our franchise is blessed to have a Water Production Manager and Fire Production Manager with over 40 years experience combined.  Our Water Production Manager is certified in WRT, ASD, FSRT, CDS with IICRC and also Certified through NORMI as a Mold Assessor and Remediator.  Our Fire Production Manager is Triple Master Certified through the IICRC.  See what our previous customers have to say about our services:

Commitment to our Local Community 

SERVPRO of Albany and Americus is involved with multiple community organizations, including the Albany Area Chamber of Commerce, Americus-Sumter Chamber of Commerce and the American Red Cross in Albany, GA.  We are committed to supporting local charities such as: Wounded Veterans of SWGA, Albany Junior League, The Lily Pad, and the Smarr and Smith Foundation.  

SERVPRO of Albany and Americus understands the stress and worry that comes along with fire, smoke, soot, mold, or water damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Albany and Americus offers both residential and commercial remediation services, as well as a full line of reconstruction options, providing customers with one organization to handle their property damage from start to finish. Other services provided by SERVPRO of Albany and Americus include carpet and rug cleaning, duct cleaning, dryer vent cleaning, and trauma/crime scene cleanup services.  Our staff is highly trained in both cleaning and property damage restoration. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Albany and Americus.  Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Certifications

  • HST - Health and safety Technician
  • RCT - Rug Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • CCT - Carpet Cleaning Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • ECTP - Employee Certification Training Program
  • RRT - Carpet Repair & Reinstallation Technician
  • CRT - Color Repair Technician
  • SCT - Subrogation Claims Training
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • LCT - Leather Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician

Payment Info

The following cards are accepted:

Awards

  • SERVPRO Industries Millionaires Bronze
  • SERVPRO Industries Millionaires Silver
  • SERVPRO Industries Directors Bronze
  • Per Capita Award (GA)
  • Volume Award (GA)
  • Employer Of the Year for Terrell County NAACP
  • SERVPRO Industries Millionaires Bronze
  • SERVPRO Industries Directors Platinum
  • SERVPRO Industries Millionaires Plantinum Volume (GA)
  • SERVPRO Industries Millionaires Bronze
  • SERVPRO Industries Directors Silver
  • SERVPRO Industries Millionaires Bronze

Affiliations

  • Albany Area Chamber of Commerce
  • Lee County Chamber of Commerce
  • Leadership Albany
  • United States Department of Environmental Protection - Lead Safe Certified Firm
  • Institute of Inspection, Cleaning and Restoration Certification (IICRC) Certified Firm

What our
customers are saying

Michael Alexander did a wonderful job on our patio!

Bridgett Jones

Michael Alexander. Great job 👏👏

Marilyn Hodges

Michael came out this morning he was very helpful very communicative about what I had going on he even went into the attic to see if anything was wet very dependable and respectful cleaned up after his self I'll like for him to come do the rest of the work needs done. Keep him working.

Troy Hodge

Very responsive! Got us taken care of and did a wonderful job!

Hayleigh Burks

Michael Alexander was very nice. He arrived on time, went straight to work, and finished quickly. We are happy with the results.

Sandi Powell

Michael Alexander and crew did a great job! They got to work and got the job done.

JimmyThePickleMaster

Very quick and professional! Thanks DJ!

bryan taylor

Michael Alexander did an outstanding job.

Jen

Micheal Alexander and his team mate did and awesome job taking care of our carpets at Savannah court of Camilla they do an wonderful job

Barbara Lewis

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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