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What our
customers are saying

I was extremely happy with Cam, the technician that handled my loss from SERVPRO. He was always very prompt and knowledgeable and made the process easy to get through with his assistance.

E. Peterson
Winter Park

Their staff was very helpful. I enjoyed working with their estimator to complete my job.

Bob C.
Casselberry

SERVPRO of West Orange is always quick and efficient. I really appreciate how they make sure to keep me updated during every step of the project.

Katie W.
Orlando

The employees with whom I came in contact were professional and friendly. The service was quick and thorough.

Lois A.
Orlando

We have a tenant that had a significant water leak in their suite. Once notified of the leak, we immediately contacted SERVPRO, who dispatched technicians to the tenant’s suite. Our tenant was thrilled with the work completed by SERVPRO. They said that the technicians were very professional and that they completed the cleanup with minimal noise and distraction to their employees. We will definitely be using SERVPRO again.

Mary D.
Orlando

After significant flooding to our home, SERVPRO had an extremely quick response time and immediately got to work removing water and setting up equipment . They were friendly and helped us feel at ease during the stress. Joey is extremely personable and has been an absolute pleasure to work with, putting all of the moving parts into place. Nikki, Rhonda, Eddie, Justin, & the crew were extremely helpful and professional with the pack-out of all of our belongings. With the need to replace wood floors in our entire home, Nikki treated our belongings like they were her own and managed the staff like a pro. We would 100% recommend SERVPRO to all friends and family.

Abby Slagel
Windermere

Thank you to my pack out team members Nikki, Ronda, Eddie and Justin for taking the stress out of a horrible situation. I recently had water damage in February effecting entire condo. I am disabled and currently very ill. I don't know how I would have coped w moving my entire condo to fix the damage without such a kind and competent team. Thanks so much to Kyle and Joe for coordinating and completing the repairs and restoration to my home with speed and care. SERVPRO made a bad situation better and I am grateful for their services

Cindy Looney
Windermere

We went away for the weekend and came home to find out that a water valve on the wall had burst and leaked a lot of water into our home.  I immediately called my insurance company (Allstate), who recommended SERVPRO.

Within a few hours I had several members of the SERVPRO team at my home setting up equipment and getting rid of the water that was covering over 2700 square feet of my home.

The team at SERVPRO helped me get everything back to normal.  My floor was replaced, my plumbing repaired, etc.

The most helpful and surprising part of the process was when it came time to repair my kitchen cabinets.  SERVPRO has their construction manager come look at the damage.  He quoted me $5000 to have it repaired, which my insurance company approved.

A friend of mine, who is a professional carpenter offered to redo the entire kitchen for $7,000.  SERVPRO worked with my insurance company to make that happen!

David Axel
Longwood

Wife flooded motor home while we were on vacation. Called SERVPRO, they were out within the hour. Started drying, were with us 4 days and helped save the motor home. Would highly recommend them.

R. Rogers
Orlando

I was extremely happy with Cam, the technician that handled my loss from SERVPRO. He was always very prompt and knowledgeable and made the process easy to get through with his assistance.

E. Peterson
Winter Park

Their staff was very helpful. I enjoyed working with their estimator to complete my job.

Bob C.
Casselberry

SERVPRO of West Orange is always quick and efficient. I really appreciate how they make sure to keep me updated during every step of the project.

Katie W.
Orlando

The employees with whom I came in contact were professional and friendly. The service was quick and thorough.

Lois A.
Orlando

We have a tenant that had a significant water leak in their suite. Once notified of the leak, we immediately contacted SERVPRO, who dispatched technicians to the tenant’s suite. Our tenant was thrilled with the work completed by SERVPRO. They said that the technicians were very professional and that they completed the cleanup with minimal noise and distraction to their employees. We will definitely be using SERVPRO again.

Mary D.
Orlando

After significant flooding to our home, SERVPRO had an extremely quick response time and immediately got to work removing water and setting up equipment . They were friendly and helped us feel at ease during the stress. Joey is extremely personable and has been an absolute pleasure to work with, putting all of the moving parts into place. Nikki, Rhonda, Eddie, Justin, & the crew were extremely helpful and professional with the pack-out of all of our belongings. With the need to replace wood floors in our entire home, Nikki treated our belongings like they were her own and managed the staff like a pro. We would 100% recommend SERVPRO to all friends and family.

Abby Slagel
Windermere

Thank you to my pack out team members Nikki, Ronda, Eddie and Justin for taking the stress out of a horrible situation. I recently had water damage in February effecting entire condo. I am disabled and currently very ill. I don't know how I would have coped w moving my entire condo to fix the damage without such a kind and competent team. Thanks so much to Kyle and Joe for coordinating and completing the repairs and restoration to my home with speed and care. SERVPRO made a bad situation better and I am grateful for their services

Cindy Looney
Windermere

We went away for the weekend and came home to find out that a water valve on the wall had burst and leaked a lot of water into our home.  I immediately called my insurance company (Allstate), who recommended SERVPRO.

Within a few hours I had several members of the SERVPRO team at my home setting up equipment and getting rid of the water that was covering over 2700 square feet of my home.

The team at SERVPRO helped me get everything back to normal.  My floor was replaced, my plumbing repaired, etc.

The most helpful and surprising part of the process was when it came time to repair my kitchen cabinets.  SERVPRO has their construction manager come look at the damage.  He quoted me $5000 to have it repaired, which my insurance company approved.

A friend of mine, who is a professional carpenter offered to redo the entire kitchen for $7,000.  SERVPRO worked with my insurance company to make that happen!

David Axel
Longwood

Wife flooded motor home while we were on vacation. Called SERVPRO, they were out within the hour. Started drying, were with us 4 days and helped save the motor home. Would highly recommend them.

R. Rogers
Orlando

About Us

Emergencies happen any day at any hour.

What makes a significant difference in the outcome is how you handle the restoration process. SERVPRO of West Orange has a distinguished itself over the years as a team of hard workers. We value the ground up approach considering our franchise owner, Scott Tracy, started off working on a production truck over 30 years ago. Our general manager Shannon Perez started as an office administrator and has worked with Scott for over 25 years. With our leadership understanding the unique challenges restoration crews and property owners face, we can deliver quality work.

We put significant emphasis on proper training, which is why almost every member of our staff undergoes IICRC training. We aim to provide the best customer service, which in our belief, starts with proper training. We have certified Fire and Smoke Restoration Technicians, Applied Microbial Remedial Technicians, Water Restoration Technicians, and Applied Structural Drying experts.

At SERVPRO of West Orange, we believe that every job requires the right tool to get positive results fast, which is why we invest in a vast variety of restoration equipment. We have truck-mounted water extractors, industrial grade dehumidifiers, air movers and specialized drying equipment like inject dry systems to ensure we rid your property of all excess moisture.

We are always ready to assist our customers in distress whether it is during catastrophic weather events such as storms and hurricanes or natural home emergencies such as flooding from burst plumbing lines. Our efforts have been recognized by several professional organizations like West Orange Chamber, Orlando Chamber, Central Florida Hotel & Lodging Association, Better Business Bureau and Domestic Estate Management Association. We value community service, which is why we support the local chapter of the American Red Cross.



See what our customers have to say! 

Google Reviews - SERVPRO of West Orange

Better Business Bureau - SERVPRO of West Orange

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Scott Tracy
Scott Tracy
Owner of SERVPRO of West Orange

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.