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SERVPRO of West Orange
Service Area
Restoration and Cleaning Services
SERVPRO of West Orange is a reputable emergency restoration service serving the Orlando area communities near Windermere, Winter Garden, Ocoee, Walt Disney World, International Drive, Lake Buena Vista and more. Our team is lead by highly experienced managers with over 50 years combined experience working in the restoration industry in central Florida. The franchise owner, Scott Tracy, started-off working on a production truck over 30 years ago. The general manager Shannon Perez was an office administrator initially and worked her way up to General Manager.
We invest in the latest technologies in water extraction, restorative cleaning, personal protective gear, and drying equipment. All technicians at SERVPRO of West Orange undergo IICRC training in different areas like Fire and Smoke Restoration, Water Damage Restoration, Applied Microbial Remediation, Odor Removal Restoration and Applied Structural Drying among others. We can, therefore, deal with all sorts of loss incidents including small or catastrophic fires, regular water spillage, storm damage and incidents involving biohazards.
What our
customers are saying
SERVPRO was very professional. Good people. Good work.
We truly appreciate your help and patience during this time. Your staff was very courteous and their assistance and timely response to our needs was outstanding.
The technician that cleaned my area rug was very knowledgeable and polite. We couldn't be more pleased with the service provided and would continue to recommend this team in the future.
I cannot be more satisfied with SERVPRO. Kyle the project manager was great to work with. He kept the project and team on track, kept me in the loop, helped manage my other vendors including my insurance company, etc. it’s nice to have someone so helpful by your side during trying times. The entire team was amazing, kind, courteous and professional. Highly recommend them and would work with them again if the need arises
Nikki and Kenny were great from the moment they got here to the moment they left. We had a lot of damage in our master bedroom due to a tree falling through our roof and ceiling. Ceiling fell in with all the insulation on top. Within 3 hours they completed and when they finished and we did the walk through we were blown away. How clean and organized AND they taped off with plastic and tape out whole ceiling so that no more debris would come in. We appreciated them and their work.
I write very few testimonials, as my standards are high on whom I would recommend. I can say it has been a privilege working with SERVPRO this past year. The principals of the company are trustworthy, conscientious and knowledgeable in their field. If I every had a need for their services, I would call on them immediately.
We have been handling their insurance needs for many years, and we are involved with accounts for their employees for their fleet, health benefits and work comp. From our interaction with them on this and other instances, we can tell that they truly care about their employees and their well-being. We appreciate their business and having clients like SERVPRO that seem to care so much about their employees and clients.
The people at SERVPRO are great to work with. Honest, dependable, and truly concerned about their customers. Their people are amazing to work with, very friendly you can tell that customer service is key to their business. I highly recommend them.
I am not one to normally just bubble perfect scores - but this was absolutely perfect. Everything looks amazing; and the few hiccups that we had (outside of their control) the team was open and honest about updates. I can't get over how great this all was!
SERVPRO was very professional. Good people. Good work.
We truly appreciate your help and patience during this time. Your staff was very courteous and their assistance and timely response to our needs was outstanding.
The technician that cleaned my area rug was very knowledgeable and polite. We couldn't be more pleased with the service provided and would continue to recommend this team in the future.
I cannot be more satisfied with SERVPRO. Kyle the project manager was great to work with. He kept the project and team on track, kept me in the loop, helped manage my other vendors including my insurance company, etc. it’s nice to have someone so helpful by your side during trying times. The entire team was amazing, kind, courteous and professional. Highly recommend them and would work with them again if the need arises
Nikki and Kenny were great from the moment they got here to the moment they left. We had a lot of damage in our master bedroom due to a tree falling through our roof and ceiling. Ceiling fell in with all the insulation on top. Within 3 hours they completed and when they finished and we did the walk through we were blown away. How clean and organized AND they taped off with plastic and tape out whole ceiling so that no more debris would come in. We appreciated them and their work.
I write very few testimonials, as my standards are high on whom I would recommend. I can say it has been a privilege working with SERVPRO this past year. The principals of the company are trustworthy, conscientious and knowledgeable in their field. If I every had a need for their services, I would call on them immediately.
We have been handling their insurance needs for many years, and we are involved with accounts for their employees for their fleet, health benefits and work comp. From our interaction with them on this and other instances, we can tell that they truly care about their employees and their well-being. We appreciate their business and having clients like SERVPRO that seem to care so much about their employees and clients.
The people at SERVPRO are great to work with. Honest, dependable, and truly concerned about their customers. Their people are amazing to work with, very friendly you can tell that customer service is key to their business. I highly recommend them.
I am not one to normally just bubble perfect scores - but this was absolutely perfect. Everything looks amazing; and the few hiccups that we had (outside of their control) the team was open and honest about updates. I can't get over how great this all was!
About Us
Emergencies happen any day at any hour.
What makes a significant difference in the outcome is how you handle the restoration process. SERVPRO of West Orange has a distinguished itself over the years as a team of hard workers. We value the ground up approach considering our franchise owner, Scott Tracy, started off working on a production truck over 30 years ago. Our general manager Shannon Perez started as an office administrator and has worked with Scott for over 25 years. With our leadership understanding the unique challenges restoration crews and property owners face, we can deliver quality work.
We put significant emphasis on proper training, which is why almost every member of our staff undergoes IICRC training. We aim to provide the best customer service, which in our belief, starts with proper training. We have certified Fire and Smoke Restoration Technicians, Applied Microbial Remedial Technicians, Water Restoration Technicians, and Applied Structural Drying experts.
At SERVPRO of West Orange, we believe that every job requires the right tool to get positive results fast, which is why we invest in a vast variety of restoration equipment. We have truck-mounted water extractors, industrial grade dehumidifiers, air movers and specialized drying equipment like inject dry systems to ensure we rid your property of all excess moisture.
We are always ready to assist our customers in distress whether it is during catastrophic weather events such as storms and hurricanes or natural home emergencies such as flooding from burst plumbing lines. Our efforts have been recognized by several professional organizations like West Orange Chamber, Orlando Chamber, Central Florida Hotel & Lodging Association, Better Business Bureau and Domestic Estate Management Association. We value community service, which is why we support the local chapter of the American Red Cross.
See what our customers have to say!
