Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of West Orange

Our Google Reviews
(407) 352-1569
4.9
(145 reviews)

Service Areas

Orlando, FL | Lake Buena Vista, FL | Winter Garden, FL | Ocoee, FL | Bay Hill, FL | Windermere, FL | Oakland, FL | Gotha, FL | Paradise Heights, FL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Orange we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I was extremely happy with Cam, the technician that handled my loss from SERVPRO. He was always very prompt and knowledgeable and made the process easy to get through with his assistance.

E. Peterson
Winter Park

Their staff was very helpful. I enjoyed working with their estimator to complete my job.

Bob C.
Casselberry

SERVPRO of West Orange is always quick and efficient. I really appreciate how they make sure to keep me updated during every step of the project.

Katie W.
Orlando

The employees with whom I came in contact were professional and friendly. The service was quick and thorough.

Lois A.
Orlando

We have a tenant that had a significant water leak in their suite. Once notified of the leak, we immediately contacted SERVPRO, who dispatched technicians to the tenant’s suite. Our tenant was thrilled with the work completed by SERVPRO. They said that the technicians were very professional and that they completed the cleanup with minimal noise and distraction to their employees. We will definitely be using SERVPRO again.

Mary D.
Orlando

After significant flooding to our home, SERVPRO had an extremely quick response time and immediately got to work removing water and setting up equipment . They were friendly and helped us feel at ease during the stress. Joey is extremely personable and has been an absolute pleasure to work with, putting all of the moving parts into place. Nikki, Rhonda, Eddie, Justin, & the crew were extremely helpful and professional with the pack-out of all of our belongings. With the need to replace wood floors in our entire home, Nikki treated our belongings like they were her own and managed the staff like a pro. We would 100% recommend SERVPRO to all friends and family.

Abby Slagel
Windermere

Thank you to my pack out team members Nikki, Ronda, Eddie and Justin for taking the stress out of a horrible situation. I recently had water damage in February effecting entire condo. I am disabled and currently very ill. I don't know how I would have coped w moving my entire condo to fix the damage without such a kind and competent team. Thanks so much to Kyle and Joe for coordinating and completing the repairs and restoration to my home with speed and care. SERVPRO made a bad situation better and I am grateful for their services

Cindy Looney
Windermere

We went away for the weekend and came home to find out that a water valve on the wall had burst and leaked a lot of water into our home.  I immediately called my insurance company (Allstate), who recommended SERVPRO.

Within a few hours I had several members of the SERVPRO team at my home setting up equipment and getting rid of the water that was covering over 2700 square feet of my home.

The team at SERVPRO helped me get everything back to normal.  My floor was replaced, my plumbing repaired, etc.

The most helpful and surprising part of the process was when it came time to repair my kitchen cabinets.  SERVPRO has their construction manager come look at the damage.  He quoted me $5000 to have it repaired, which my insurance company approved.

A friend of mine, who is a professional carpenter offered to redo the entire kitchen for $7,000.  SERVPRO worked with my insurance company to make that happen!

David Axel
Longwood

Wife flooded motor home while we were on vacation. Called SERVPRO, they were out within the hour. Started drying, were with us 4 days and helped save the motor home. Would highly recommend them.

R. Rogers
Orlando

I was extremely happy with Cam, the technician that handled my loss from SERVPRO. He was always very prompt and knowledgeable and made the process easy to get through with his assistance.

E. Peterson
Winter Park

Their staff was very helpful. I enjoyed working with their estimator to complete my job.

Bob C.
Casselberry

SERVPRO of West Orange is always quick and efficient. I really appreciate how they make sure to keep me updated during every step of the project.

Katie W.
Orlando

The employees with whom I came in contact were professional and friendly. The service was quick and thorough.

Lois A.
Orlando

We have a tenant that had a significant water leak in their suite. Once notified of the leak, we immediately contacted SERVPRO, who dispatched technicians to the tenant’s suite. Our tenant was thrilled with the work completed by SERVPRO. They said that the technicians were very professional and that they completed the cleanup with minimal noise and distraction to their employees. We will definitely be using SERVPRO again.

Mary D.
Orlando

After significant flooding to our home, SERVPRO had an extremely quick response time and immediately got to work removing water and setting up equipment . They were friendly and helped us feel at ease during the stress. Joey is extremely personable and has been an absolute pleasure to work with, putting all of the moving parts into place. Nikki, Rhonda, Eddie, Justin, & the crew were extremely helpful and professional with the pack-out of all of our belongings. With the need to replace wood floors in our entire home, Nikki treated our belongings like they were her own and managed the staff like a pro. We would 100% recommend SERVPRO to all friends and family.

Abby Slagel
Windermere

Thank you to my pack out team members Nikki, Ronda, Eddie and Justin for taking the stress out of a horrible situation. I recently had water damage in February effecting entire condo. I am disabled and currently very ill. I don't know how I would have coped w moving my entire condo to fix the damage without such a kind and competent team. Thanks so much to Kyle and Joe for coordinating and completing the repairs and restoration to my home with speed and care. SERVPRO made a bad situation better and I am grateful for their services

Cindy Looney
Windermere

We went away for the weekend and came home to find out that a water valve on the wall had burst and leaked a lot of water into our home.  I immediately called my insurance company (Allstate), who recommended SERVPRO.

Within a few hours I had several members of the SERVPRO team at my home setting up equipment and getting rid of the water that was covering over 2700 square feet of my home.

The team at SERVPRO helped me get everything back to normal.  My floor was replaced, my plumbing repaired, etc.

The most helpful and surprising part of the process was when it came time to repair my kitchen cabinets.  SERVPRO has their construction manager come look at the damage.  He quoted me $5000 to have it repaired, which my insurance company approved.

A friend of mine, who is a professional carpenter offered to redo the entire kitchen for $7,000.  SERVPRO worked with my insurance company to make that happen!

David Axel
Longwood

Wife flooded motor home while we were on vacation. Called SERVPRO, they were out within the hour. Started drying, were with us 4 days and helped save the motor home. Would highly recommend them.

R. Rogers
Orlando

About Us

Emergencies happen any day at any hour.

What makes a significant difference in the outcome is how you handle the restoration process. SERVPRO of West Orange has a distinguished itself over the years as a team of hard workers. We value the ground up approach considering our franchise owner, Scott Tracy, started off working on a production truck over 30 years ago. Our general manager Shannon Perez started as an office administrator and has worked with Scott for over 25 years. With our leadership understanding the unique challenges restoration crews and property owners face, we can deliver quality work.

We put significant emphasis on proper training, which is why almost every member of our staff undergoes IICRC training. We aim to provide the best customer service, which in our belief, starts with proper training. We have certified Fire and Smoke Restoration Technicians, Applied Microbial Remedial Technicians, Water Restoration Technicians, and Applied Structural Drying experts.

At SERVPRO of West Orange, we believe that every job requires the right tool to get positive results fast, which is why we invest in a vast variety of restoration equipment. We have truck-mounted water extractors, industrial grade dehumidifiers, air movers and specialized drying equipment like inject dry systems to ensure we rid your property of all excess moisture.

We are always ready to assist our customers in distress whether it is during catastrophic weather events such as storms and hurricanes or natural home emergencies such as flooding from burst plumbing lines. Our efforts have been recognized by several professional organizations like West Orange Chamber, Orlando Chamber, Central Florida Hotel & Lodging Association, Better Business Bureau and Domestic Estate Management Association. We value community service, which is why we support the local chapter of the American Red Cross.



See what our customers have to say! 

Google Reviews - SERVPRO of West Orange

Better Business Bureau - SERVPRO of West Orange

Scott Tracy
Scott Tracy
Owner of SERVPRO of West Orange

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.