
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Bear / New Castle
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups and contaminated water intrusions require immediate professional cleanup to help protect both the property and the people inside it. Properties throughout Bear, New Castle, Newark, and surrounding New Castle County communities may experience sewage issues caused by clogged drains, aging plumbing systems, sewer line failures, and storm-related backups during periods of heavy rainfall. When contaminated water spreads through flooring, drywall, and surrounding materials, the situation can quickly become unsafe if cleanup is delayed. SERVPRO of Bear/New Castle provides sewage cleanup services focused on contamination removal, sanitation, deodorization, containment, and restoring affected areas as carefully and efficiently as possible. Proper cleanup procedures and rapid response can help reduce the spread of contamination while limiting additional damage throughout the property. During stressful situations involving sewage loss, homeowners and businesses need a restoration team that communicates clearly, works professionally, and helps keep the cleanup and recovery process organized from start to finish.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
“When our sump pump failed during heavy rain, SERVPRO of Bear/New Castle responded immediately. Their crew removed the water quickly and walked us through the entire drying process.”
“A burst pipe flooded part of our basement overnight. The SERVPRO team arrived fast, set up drying equipment, and checked everything carefully over the next several days.”
“We were impressed by how quickly SERVPRO responded after our basement flooding. Their technicians were professional, knowledgeable, and easy to work with.”
“The crew arrived within hours after water damage affected our finished basement. They worked efficiently and helped prevent additional damage to our home.”
“From the first phone call to the final walkthrough, the SERVPRO team made a stressful water damage situation much easier to manage.”
“We had significant water damage after a leaking appliance flooded our kitchen and lower level. SERVPRO handled everything quickly and professionally.”
“Their emergency response was outstanding. They removed standing water quickly and explained every step of the restoration process.”
“After discovering water damage behind a wall, SERVPRO helped us dry the area thoroughly and prevent future mold concerns.”
“After a major storm damaged part of our roof, SERVPRO secured the property quickly and helped us through the cleanup and restoration process.”
About Us
Property damage can disrupt your home or business without warning. A burst pipe overnight, kitchen fire, sewage backup, storm flooding, or unexpected mold problem can quickly create stress, disruption, and uncertainty for families and businesses alike.
When that happens, you need more than a company that simply shows up with equipment. You need an experienced team that responds quickly, communicates clearly, and knows how to guide the recovery process from the very beginning.
SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company proudly serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding northern Delaware communities.
Our team provides 24/7 emergency restoration services for water damage restoration, emergency water extraction, fire and smoke cleanup, mold remediation, storm damage repair, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for both residential and commercial properties.
We understand that property damage affects far more than the structure itself. Water damage, fire losses, sewage backups, and storm damage can interrupt routines, delay business operations, create financial pressure, and leave property owners unsure of what comes next. Our goal is to help make that process easier by bringing urgency, organization, communication, and experienced project coordination to every project we handle.
Our rapid response team understands that acting quickly can often help reduce long-term damage, restoration costs, and downtime for both homes and businesses. From the first phone call, our focus is on stabilizing the situation, helping prevent additional damage, and guiding customers through the recovery process with as little stress as possible.
One of the biggest advantages our customers appreciate is having a single team that can manage both the emergency mitigation process and the rebuilding process from start to finish. Many restoration companies only handle the initial cleanup, leaving property owners to coordinate repairs and reconstruction on their own afterward. Our team can assist with emergency mitigation, water removal, structural drying, demolition, documentation, insurance coordination, repairs, reconstruction, and ongoing project management throughout the entire restoration process.
Whether it’s a flooded basement after heavy rain in Glasgow, smoke and fire damage in New Castle, mold concerns in Bear, or a larger commercial loss requiring reconstruction in Christiana or Wilmington Manor, our focus remains the same. We respond quickly, minimize disruption, and restore properties thoroughly and professionally.
Many homes and commercial properties throughout northern Delaware face challenges related to heavy seasonal storms, basement flooding, moisture intrusion, aging plumbing systems, and humidity-related mold growth. Our team understands the importance of responding quickly, minimizing disruption, and helping property owners navigate the recovery process as smoothly as possible.
From storm damage restoration and flood cleanup to fire damage repair and mold remediation throughout New Castle County, our team has experience responding to a wide range of residential and commercial property losses across Delaware.
Our restoration professionals utilize commercial drying equipment, moisture detection tools, air filtration systems, and advanced reconstruction coordination processes to help ensure every project is handled thoroughly and efficiently. Team members receive ongoing SERVPRO training and maintain industry certifications through the IICRC in water damage restoration, structural drying, fire and smoke restoration, and mold remediation.
SERVPRO of Bear / New Castle regularly works with:
• Residential homeowners
• Commercial properties
• Property managers
• Apartment communities
• Healthcare facilities
• Retail centers
• Office buildings
• Schools and municipal facilities
• Insurance carriers and national programs
We know that responsiveness and communication matter just as much as the restoration work itself. Our team works hard to keep customers informed throughout every stage of the project while maintaining detailed documentation, scheduling coordination, and professional service standards from beginning to end.
As members of the local Delaware community, we take pride in serving the same neighborhoods where we live and work every day. From emergency water damage restoration and fire cleanup to mold remediation, storm damage repair, and complete reconstruction services, our team is available 24 hours a day, 7 days a week, to help residential and commercial customers recover as quickly and smoothly as possible.
When disaster strikes, SERVPRO of Bear / New Castle is ready to provide emergency restoration services with the experience, communication, professionalism, and care that homeowners and businesses throughout northern Delaware depend on.
MAILING ADDRESS: 301 Carson Drive Bear, DE 19701
