
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Bear / New Castle
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups and contaminated water intrusions require immediate professional cleanup to help protect both the property and the people inside it. Properties throughout Bear, New Castle, Newark, and surrounding New Castle County communities may experience sewage issues caused by clogged drains, aging plumbing systems, sewer line failures, and storm-related backups during periods of heavy rainfall. When contaminated water spreads through flooring, drywall, and surrounding materials, the situation can quickly become unsafe if cleanup is delayed. SERVPRO of Bear/New Castle provides sewage cleanup services focused on contamination removal, sanitation, deodorization, containment, and restoring affected areas as carefully and efficiently as possible. Proper cleanup procedures and rapid response can help reduce the spread of contamination while limiting additional damage throughout the property. During stressful situations involving sewage loss, homeowners and businesses need a restoration team that communicates clearly, works professionally, and helps keep the cleanup and recovery process organized from start to finish.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
“When our sump pump failed during heavy rain, SERVPRO of Bear/New Castle responded immediately. Their crew removed the water quickly and walked us through the entire drying process.”
“A burst pipe flooded part of our basement overnight. The SERVPRO team arrived fast, set up drying equipment, and checked everything carefully over the next several days.”
“We were impressed by how quickly SERVPRO responded after our basement flooding. Their technicians were professional, knowledgeable, and easy to work with.”
“The crew arrived within hours after water damage affected our finished basement. They worked efficiently and helped prevent additional damage to our home.”
“From the first phone call to the final walkthrough, the SERVPRO team made a stressful water damage situation much easier to manage.”
“We had significant water damage after a leaking appliance flooded our kitchen and lower level. SERVPRO handled everything quickly and professionally.”
“Their emergency response was outstanding. They removed standing water quickly and explained every step of the restoration process.”
“After discovering water damage behind a wall, SERVPRO helped us dry the area thoroughly and prevent future mold concerns.”
“After a major storm damaged part of our roof, SERVPRO secured the property quickly and helped us through the cleanup and restoration process.”
About Us
Property damage has a way of turning your day upside down without warning. A burst pipe, house fire, sewage backup, severe storm, or mold problem can quickly leave homeowners and businesses dealing with stress, uncertainty, and a long list of questions. During times like these, you need more than restoration equipment. You need a team that responds quickly, communicates honestly, and helps guide you through every step of the recovery process.
SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Newark, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding New Castle County communities. We are available 24 hours a day, 7 days a week because property damage rarely happens on a schedule.
We provide water damage restoration, fire and smoke cleanup, mold remediation, storm damage restoration, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for residential and commercial properties. One of the advantages of working with our team is having a single company manage both the emergency cleanup and the rebuilding process. That helps simplify communication, improve coordination, and gives property owners one trusted team from the initial emergency through the final repairs.
Living and working in northern Delaware gives us a firsthand understanding of the challenges local properties face. Heavy rain, basement flooding, aging plumbing, humidity, and severe weather can all lead to unexpected damage throughout New Castle County. Whether we are responding to water damage in Newark, storm damage in Bear, fire damage in New Castle, or a commercial loss in Christiana, our goal is always the same: respond quickly, minimize disruption, and help our customers get back to normal as soon as possible.
Our team receives ongoing SERVPRO training and includes technicians with IICRC certifications in areas such as water damage restoration, structural drying, fire and smoke restoration, and mold remediation. Combined with professional equipment, proven restoration methods, and experienced project management, we are prepared to handle everything from smaller residential losses to large commercial restoration projects.
We regularly work with homeowners, apartment communities, retail centers, office buildings, healthcare facilities, schools, municipalities, property managers, insurance professionals, and commercial property owners. Every project is approached with the same commitment to professionalism, organization, and clear communication because we understand that restoration is about more than repairing a building. It is about helping people move forward after an unexpected loss.
At SERVPRO of Bear / New Castle, we take pride in serving the same communities where we live and work. Our focus is on providing dependable service, honest communication, and quality workmanship from the first phone call through the final stages of reconstruction. When disaster strikes, you can count on our team to help make it "Like it never even happened.®"
Mailing Address:
301 Carson Drive
Bear, DE 19701
