Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Bear / New Castle

Our Google Reviews
(302) 392-6000
4.7
(98 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

Absolutely top-notch, professional service!!

A company that is dedicated to the satisfaction of their customers. They quickly and effectively removed all water, dried, dehumidified and applied preventive mold treatment in our basement and even during off hours. They are extremely responsible, and committed to what they do!

C. Lewis
Newark

5 Star Service

Breann
Newark

5 Star Rating: Carpet Cleaning

"I called to get my carpets cleaned. The office staff was friendly and set my appointment up. The men came at scheduled time to clean the carpets and were very professional"

C. Fromal
Bear

I'm a single, working mom with two kids. It's important I choose the right service people coming into my house. My insurance agent told me you could be trusted. After I spoke with your office I understood why he thought that way. Everyone I dealt with was caring and understanding. That's important to me. Thank you SERVPRO.

Norma
Philadelphia

We had our carpets cleaned due to lots of pet stains. Great work and very nice staff!

Wert
Lansdowne

Great service. Will use SERVPRO again and refer to friends who need restoration.

Aaron
Claymont

Excellent Job on my Duct Cleaning!

Bruce
Middletown

We have used SERVPRO many times. We are always very satisfied. This time, they really helped us out!

Barb
Wynnewood

CARPET CLEANING AFTER HEAVY PET STAINING... Crew did a fantastic job! They were extremely courteous and my carpets look better than ever. I can and will SURELY recommend you to everyone!

Christal
Newark

About Us

Property damage rarely happens at a convenient time. A pipe burst overnight, a kitchen fire, storm flooding, or unexpected mold growth can quickly disrupt your home, business, routine, and peace of mind.

When that happens, you need more than a cleanup crew. You need an experienced team that responds quickly, communicates clearly, and knows how to guide the recovery process from the very beginning.

SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company proudly serving homeowners, businesses, property managers, and commercial facilities throughout Bear, Newark, New Castle, Wilmington, Middletown, Glasgow, and surrounding Delaware communities.

Our team provides 24/7 emergency services for water damage restoration, fire and smoke cleanup, mold remediation, storm damage repair, biohazard cleanup, large loss recovery, and full-service reconstruction for both residential and commercial properties.

We understand that situations like this affect far more than just the structure itself. Water damage, fires, sewage backups, and storm losses create stress, uncertainty, scheduling challenges, financial pressure, and major disruption for families and businesses alike. Our goal is to help simplify that process by bringing urgency, professionalism, communication, and experienced project coordination to every project we handle.

What separates SERVPRO of Bear / New Castle from many restoration companies is our ability to manage both the immediate emergency response and the complete recovery process from start to finish. Many companies only handle mitigation and cleanup. Our team is equipped to assist with emergency services, structural drying, demolition, documentation, insurance coordination, repairs, reconstruction, and ongoing project management throughout the entire restoration process.

Whether it’s a flooded basement in Newark, smoke damage after a fire in Wilmington, mold concerns in Bear, or a large commercial loss requiring extensive reconstruction, our goal remains the same: respond quickly, minimize disruption, and restore the property properly the first time.

Our restoration professionals utilize commercial drying equipment, moisture detection tools, air filtration systems, documentation technology, and reconstruction coordination processes to help ensure projects are handled efficiently and thoroughly. Team members receive ongoing SERVPRO training and maintain industry certifications through the IICRC in water damage restoration, structural drying, fire and smoke restoration, and mold remediation.

SERVPRO of Bear / New Castle proudly works with:

  • Residential homeowners
  • Commercial properties
  • Property managers
  • Apartment communities
  • Healthcare facilities
  • Retail centers
  • Office buildings
  • Schools and municipal facilities
  • Insurance carriers and national programs

We know that responsiveness and communication matter just as much as the physical restoration work itself. Our team works hard to keep customers informed throughout every stage of the project while maintaining detailed documentation, scheduling coordination, and professional service standards from beginning to end.

As members of the local Delaware community, we take pride in serving the same neighborhoods where we live and work every day. From emergency water cleanup and fire restoration to complete reconstruction services, our team is available 24 hours a day, 7 days a week, to help residential and commercial customers recover quickly and confidently.

When disaster strikes, SERVPRO of Bear / New Castle is ready to respond with the experience, equipment, and commitment needed to help restore both your property and your peace of mind — and help make it “Like it never even happened.”



MAILING ADDRESS: 301 Carson Drive Bear, DE 19701

Richard Massey
Richard Massey
Owner of SERVPRO of Bear / New Castle

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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