Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Bear / New Castle

Our Google Reviews
(302) 392-6000
4.7
(100 reviews)

Your Local Fire Restoration Company

Fire damage often leaves homes and businesses dealing with far more than the visible structural damage alone. Smoke residue, soot, odor contamination, and water used during firefighting efforts can continue affecting a property long after the fire itself has been extinguished. Properties throughout Bear, Newark, New Castle, and nearby Delaware communities frequently contain interconnected living spaces, ventilation systems, and porous materials that allow smoke and odor damage to spread well beyond the original source of the fire. SERVPRO of Bear/New Castle provides fire damage restoration services including debris removal, smoke cleanup, odor control, structural cleaning, and reconstruction support designed to help properties recover as efficiently as possible. Professional cleaning and restoration methods help address damage affecting surfaces, contents, and hidden areas that may otherwise continue deteriorating over time. From emergency response through rebuilding, organized communication and experienced restoration planning can help property owners move through the recovery process with less disruption and greater peace of mind.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Bear / New Castle is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

“SERVPRO made a stressful insurance claim and restoration project much easier to navigate.”

Laura B.
Bear

“The technicians showed up on time, explained everything clearly, and treated our home with care and respect.”

Kevin J.
Newark

“Their communication throughout the project was excellent, and the quality of work exceeded our expectations.”

Matthew G.
Newark

"SERVPRO of Bear/New Castle provided excellent customer service during a very stressful situation. We would absolutely recommend them.”

Heather W.
New Castle

Great people to work with. Definitely 5 stars

Joe
Newark

Incredibly amazing people! Truly professional, very driven, and easy to work with. FIVE STARS! SERVPRO of Bear/New Castle (owner)

Bobby
Havre De Grace

Great service and friendly staff. They took care of everything and made me feel comfortable with the process.

A. Thompson
Elkton

“Everyone we worked with at SERVPRO of Bear/New Castle was responsive, professional, and easy to communicate with.”

Amanda F.
Newark

“We appreciated how organized and professional the entire team was from beginning to end.”

Rachel S.
Elkton

About Us

Property damage has a way of turning your day upside down without warning. A burst pipe, house fire, sewage backup, severe storm, or mold problem can quickly leave homeowners and businesses dealing with stress, uncertainty, and a long list of questions. During times like these, you need more than restoration equipment. You need a team that responds quickly, communicates honestly, and helps guide you through every step of the recovery process.

SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Newark, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding New Castle County communities. We are available 24 hours a day, 7 days a week because property damage rarely happens on a schedule.

We provide water damage restoration, fire and smoke cleanup, mold remediation, storm damage restoration, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for residential and commercial properties. One of the advantages of working with our team is having a single company manage both the emergency cleanup and the rebuilding process. That helps simplify communication, improve coordination, and gives property owners one trusted team from the initial emergency through the final repairs.

Living and working in northern Delaware gives us a firsthand understanding of the challenges local properties face. Heavy rain, basement flooding, aging plumbing, humidity, and severe weather can all lead to unexpected damage throughout New Castle County. Whether we are responding to water damage in Newark, storm damage in Bear, fire damage in New Castle, or a commercial loss in Christiana, our goal is always the same: respond quickly, minimize disruption, and help our customers get back to normal as soon as possible.

Our team receives ongoing SERVPRO training and includes technicians with IICRC certifications in areas such as water damage restoration, structural drying, fire and smoke restoration, and mold remediation. Combined with professional equipment, proven restoration methods, and experienced project management, we are prepared to handle everything from smaller residential losses to large commercial restoration projects.

We regularly work with homeowners, apartment communities, retail centers, office buildings, healthcare facilities, schools, municipalities, property managers, insurance professionals, and commercial property owners. Every project is approached with the same commitment to professionalism, organization, and clear communication because we understand that restoration is about more than repairing a building. It is about helping people move forward after an unexpected loss.

At SERVPRO of Bear / New Castle, we take pride in serving the same communities where we live and work. Our focus is on providing dependable service, honest communication, and quality workmanship from the first phone call through the final stages of reconstruction. When disaster strikes, you can count on our team to help make it "Like it never even happened.®"

Mailing Address:
301 Carson Drive
Bear, DE 19701

Richard Massey
Richard Massey
Owner of SERVPRO of Bear / New Castle

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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