Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Bear / New Castle

Our Google Reviews
(302) 392-6000
4.7
(98 reviews)

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration
Bear  residential odor cleaning services
Bear  residential odor cleaning services

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Very pleased with the knowledgeable and honest information given by John P. He arrived on time and was very helpful in solving our issues. Thank you SERVPRO !!!

Mr. Walls
New Castle

“We were concerned about mold growth after water damage in our basement. SERVPRO explained the remediation process clearly and completed the work professionally.”

Rebecca L.
Wilmington

“Their team handled mold remediation carefully and thoroughly. We appreciated how well they communicated throughout the project.”

Anthony S.
Bear

“SERVPRO helped us identify moisture issues we didn’t realize were contributing to mold concerns in our home.”

Nicole B.
Bear

“The crew was professional, respectful, and extremely knowledgeable during the mold cleanup process.”

James P.
New Castle

Just had our attic cleaned and treated for mold today, and had a great experience. Shane was very thorough in his work, and informative about each step he did. The company was also very easy to schedule with, and were able to come out promptly for estimate and treatment. I would recommend them to friends, and use them again if needed.

S.R
New Castle

I needed to get a mold issue taken care of and SERVPRO did a great job. They were very efficient and nice to deal with at a time that was stressful. The team that came to my house were very nice and explained the procedure that was going to take place. The work and the cleanup was great and I was very happy that this was done so quickly. Thank you!

Suellen
Wilmington

John was very professional and gave great tips on resolution.

S. Gross
Bear

5 STAR RATING

Service has been great was very satisfied with job

A. Russo
Bear

About Us

Property damage rarely happens at a convenient time. A pipe burst overnight, a kitchen fire, storm flooding, or unexpected mold growth can quickly disrupt your home, business, routine, and peace of mind.

When that happens, you need more than a cleanup crew. You need an experienced team that responds quickly, communicates clearly, and knows how to guide the recovery process from the very beginning.

SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company proudly serving homeowners, businesses, property managers, and commercial facilities throughout Bear, Newark, New Castle, Wilmington, Middletown, Glasgow, and surrounding Delaware communities.

Our team provides 24/7 emergency services for water damage restoration, fire and smoke cleanup, mold remediation, storm damage repair, biohazard cleanup, large loss recovery, and full-service reconstruction for both residential and commercial properties.

We understand that situations like this affect far more than just the structure itself. Water damage, fires, sewage backups, and storm losses create stress, uncertainty, scheduling challenges, financial pressure, and major disruption for families and businesses alike. Our goal is to help simplify that process by bringing urgency, professionalism, communication, and experienced project coordination to every project we handle.

What separates SERVPRO of Bear / New Castle from many restoration companies is our ability to manage both the immediate emergency response and the complete recovery process from start to finish. Many companies only handle mitigation and cleanup. Our team is equipped to assist with emergency services, structural drying, demolition, documentation, insurance coordination, repairs, reconstruction, and ongoing project management throughout the entire restoration process.

Whether it’s a flooded basement in Newark, smoke damage after a fire in Wilmington, mold concerns in Bear, or a large commercial loss requiring extensive reconstruction, our goal remains the same: respond quickly, minimize disruption, and restore the property properly the first time.

Our restoration professionals utilize commercial drying equipment, moisture detection tools, air filtration systems, documentation technology, and reconstruction coordination processes to help ensure projects are handled efficiently and thoroughly. Team members receive ongoing SERVPRO training and maintain industry certifications through the IICRC in water damage restoration, structural drying, fire and smoke restoration, and mold remediation.

SERVPRO of Bear / New Castle proudly works with:

  • Residential homeowners
  • Commercial properties
  • Property managers
  • Apartment communities
  • Healthcare facilities
  • Retail centers
  • Office buildings
  • Schools and municipal facilities
  • Insurance carriers and national programs

We know that responsiveness and communication matter just as much as the physical restoration work itself. Our team works hard to keep customers informed throughout every stage of the project while maintaining detailed documentation, scheduling coordination, and professional service standards from beginning to end.

As members of the local Delaware community, we take pride in serving the same neighborhoods where we live and work every day. From emergency water cleanup and fire restoration to complete reconstruction services, our team is available 24 hours a day, 7 days a week, to help residential and commercial customers recover quickly and confidently.

When disaster strikes, SERVPRO of Bear / New Castle is ready to respond with the experience, equipment, and commitment needed to help restore both your property and your peace of mind — and help make it “Like it never even happened.”



MAILING ADDRESS: 301 Carson Drive Bear, DE 19701

Richard Massey
Richard Massey
Owner of SERVPRO of Bear / New Castle

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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