
About Us
SERVPRO of Bear / New Castle is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
SERVPRO of Bear / New Castle
About Us
Property damage has a way of turning your day upside down without warning. A burst pipe, house fire, sewage backup, severe storm, or mold problem can quickly leave homeowners and businesses dealing with stress, uncertainty, and a long list of questions. During times like these, you need more than restoration equipment. You need a team that responds quickly, communicates honestly, and helps guide you through every step of the recovery process.
SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Newark, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding New Castle County communities. We are available 24 hours a day, 7 days a week because property damage rarely happens on a schedule.
We provide water damage restoration, fire and smoke cleanup, mold remediation, storm damage restoration, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for residential and commercial properties. One of the advantages of working with our team is having a single company manage both the emergency cleanup and the rebuilding process. That helps simplify communication, improve coordination, and gives property owners one trusted team from the initial emergency through the final repairs.
Living and working in northern Delaware gives us a firsthand understanding of the challenges local properties face. Heavy rain, basement flooding, aging plumbing, humidity, and severe weather can all lead to unexpected damage throughout New Castle County. Whether we are responding to water damage in Newark, storm damage in Bear, fire damage in New Castle, or a commercial loss in Christiana, our goal is always the same: respond quickly, minimize disruption, and help our customers get back to normal as soon as possible.
Our team receives ongoing SERVPRO training and includes technicians with IICRC certifications in areas such as water damage restoration, structural drying, fire and smoke restoration, and mold remediation. Combined with professional equipment, proven restoration methods, and experienced project management, we are prepared to handle everything from smaller residential losses to large commercial restoration projects.
We regularly work with homeowners, apartment communities, retail centers, office buildings, healthcare facilities, schools, municipalities, property managers, insurance professionals, and commercial property owners. Every project is approached with the same commitment to professionalism, organization, and clear communication because we understand that restoration is about more than repairing a building. It is about helping people move forward after an unexpected loss.
At SERVPRO of Bear / New Castle, we take pride in serving the same communities where we live and work. Our focus is on providing dependable service, honest communication, and quality workmanship from the first phone call through the final stages of reconstruction. When disaster strikes, you can count on our team to help make it "Like it never even happened.®"
Mailing Address:
301 Carson Drive
Bear, DE 19701
Service Area
Certifications
- LCT - Leather Cleaning Technician
- FCT - Floor Care (Hard Surfaces) Technician
- CCT - Carpet Cleaning Technician
- RCT - Rug Cleaning Technician
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- CMT - Commercial Carpet Maintenance Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- HST - Health and safety Technician
- RRT - Carpet Repair & Reinstallation Technician
Payment Info
The following cards are accepted:What our
customers are saying
“SERVPRO made a stressful insurance claim and restoration project much easier to navigate.”
“The technicians showed up on time, explained everything clearly, and treated our home with care and respect.”
“Their communication throughout the project was excellent, and the quality of work exceeded our expectations.”
"SERVPRO of Bear/New Castle provided excellent customer service during a very stressful situation. We would absolutely recommend them.”
Great people to work with. Definitely 5 stars
Incredibly amazing people! Truly professional, very driven, and easy to work with. FIVE STARS! SERVPRO of Bear/New Castle (owner)
Great service and friendly staff. They took care of everything and made me feel comfortable with the process.
Outstanding company with great workers. John P is a great leader. I would recommend them for any cleanup you may need.
Several times over the years I have needed help with different household damages and John Pavlosky always provided excellent services. John Pavlosky is both knowledgeable and professional. I would recommend him to all my friends.