SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Bear / New Castle
Our Google Reviews
(302) 392-6000
4.7
(100 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard situations require specialized cleaning procedures, careful handling, and proper sanitation methods to help protect both the property and the people affected by the situation. Bloodborne pathogens, contaminated materials, and hazardous biological substances can create serious health and safety concerns that require far more than standard cleaning methods alone. Homes, apartments, businesses, and commercial properties throughout Bear, New Castle, Newark, and surrounding Delaware communities may require biohazard cleanup services following accidents, unattended deaths, trauma scenes, sewage contamination, or other hazardous events. SERVPRO of Bear/New Castle provides biohazard cleanup services focused on containment, sanitation, deodorization, hazardous material removal, and restoring affected areas as safely and discreetly as possible. During emotionally difficult situations, homeowners, families, and property managers need a team that communicates professionally while handling the cleanup process with care, urgency, and attention to detail. Fast response and proper remediation procedures can help reduce additional risks while restoring the property to a safer and more stable condition.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

Very pleased with the knowledgeable and honest information given by John P. He arrived on time and was very helpful in solving our issues. Thank you SERVPRO !!!

Mr. Walls
New Castle

Great Service

Thanks for sending a crew on a holiday weekend.

Mike M.
Townsend

They are professionals and are very efficient!

Frank D.
Bear

Great job guys!!!!

I really can’t believe my place was restored back to original. Thanks again

Mark S.
Bear

Fair Priced Company

"Awesome experience!!! Very professional and fair priced company with a super friendly staff!!!"

D. Hartnett
New Castle

John was great about providing information and communicating the job status.

Tricia
Bear

My landlord gave me your number. He said he has you guys on speed dial for emergencies. Thanks for the quality, prompt, professional service.

Danielle
Drexel Hill

Like it never even happened. That says it all. Thanks and Kudos' to friendly, excellent service.

Victor
Upper Darby

When everyone else said NO to a nasty job. Your team said yes. Thanks for all the help in dealing with a less than ideal situation.

Ralph
Elkton

About Us

Property damage has a way of turning your day upside down without warning. A burst pipe, house fire, sewage backup, severe storm, or mold problem can quickly leave homeowners and businesses dealing with stress, uncertainty, and a long list of questions. During times like these, you need more than restoration equipment. You need a team that responds quickly, communicates honestly, and helps guide you through every step of the recovery process.

SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Newark, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding New Castle County communities. We are available 24 hours a day, 7 days a week because property damage rarely happens on a schedule.

We provide water damage restoration, fire and smoke cleanup, mold remediation, storm damage restoration, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for residential and commercial properties. One of the advantages of working with our team is having a single company manage both the emergency cleanup and the rebuilding process. That helps simplify communication, improve coordination, and gives property owners one trusted team from the initial emergency through the final repairs.

Living and working in northern Delaware gives us a firsthand understanding of the challenges local properties face. Heavy rain, basement flooding, aging plumbing, humidity, and severe weather can all lead to unexpected damage throughout New Castle County. Whether we are responding to water damage in Newark, storm damage in Bear, fire damage in New Castle, or a commercial loss in Christiana, our goal is always the same: respond quickly, minimize disruption, and help our customers get back to normal as soon as possible.

Our team receives ongoing SERVPRO training and includes technicians with IICRC certifications in areas such as water damage restoration, structural drying, fire and smoke restoration, and mold remediation. Combined with professional equipment, proven restoration methods, and experienced project management, we are prepared to handle everything from smaller residential losses to large commercial restoration projects.

We regularly work with homeowners, apartment communities, retail centers, office buildings, healthcare facilities, schools, municipalities, property managers, insurance professionals, and commercial property owners. Every project is approached with the same commitment to professionalism, organization, and clear communication because we understand that restoration is about more than repairing a building. It is about helping people move forward after an unexpected loss.

At SERVPRO of Bear / New Castle, we take pride in serving the same communities where we live and work. Our focus is on providing dependable service, honest communication, and quality workmanship from the first phone call through the final stages of reconstruction. When disaster strikes, you can count on our team to help make it "Like it never even happened.®"

Mailing Address:
301 Carson Drive
Bear, DE 19701

Richard Massey
Richard Massey
Owner of SERVPRO of Bear / New Castle

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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