Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Reston / Herndon

Our Google Reviews
(703) 471-6040
4.8
(32 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Reston / Herndon we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Your crew was excellent! Friendly, polite, knowledgeable, and professional. My husband and I were very pleased and impressed with them and the work they did.

Debbie Myers
Reston

DeJuan was amazing. Very professional!

Wendy D
Vienna

Dejuan and his team provided the best service I have ever received. Dejuan especially went above and beyond informing me of his timings, the work being done, being available for any questions, staying in touch, and being very supportive of what was a very stressful process. Give that man a raise!

Sanjay
Herndon

Johnathan was extremely professional and polite, he helped put me at ease during a stressful time. Thank you.

Michael T
Herndon

Great service.  Very speedy and thorough.  Well explained process.  This was my second experience with SERVPRO.  Both experiences were excellent.

Brian G
Reston

I am in the middle of a claim with my insurance company Amica utilizing SERVPRO.  I wanted to share how responsive your team has been.  Their customer service has been beyond excellent.  I encountered a 2nd backup from the 1st clog and the guys stopped by today because they were in the area to see how everything was going.     Just wanted to say thanks and what a great team you have.

Pam D
Reston

The crew has gotten a lot of work done. I’m very happy how things are turning out. There is still some work to be done but so far the work done is top quality. Thank you.

Kim Womack
Springfield

Chris and Arthur were great to work with. Chris is a true professional and super representative for SERVPRO.

Scott Cleland
Reston

Everything went wonderfully and Chris and Art did a fantastic job.

Mary G. Bizzigotti
Herndon

Your crew was excellent! Friendly, polite, knowledgeable, and professional. My husband and I were very pleased and impressed with them and the work they did.

Debbie Myers
Reston

DeJuan was amazing. Very professional!

Wendy D
Vienna

Dejuan and his team provided the best service I have ever received. Dejuan especially went above and beyond informing me of his timings, the work being done, being available for any questions, staying in touch, and being very supportive of what was a very stressful process. Give that man a raise!

Sanjay
Herndon

Johnathan was extremely professional and polite, he helped put me at ease during a stressful time. Thank you.

Michael T
Herndon

Great service.  Very speedy and thorough.  Well explained process.  This was my second experience with SERVPRO.  Both experiences were excellent.

Brian G
Reston

I am in the middle of a claim with my insurance company Amica utilizing SERVPRO.  I wanted to share how responsive your team has been.  Their customer service has been beyond excellent.  I encountered a 2nd backup from the 1st clog and the guys stopped by today because they were in the area to see how everything was going.     Just wanted to say thanks and what a great team you have.

Pam D
Reston

The crew has gotten a lot of work done. I’m very happy how things are turning out. There is still some work to be done but so far the work done is top quality. Thank you.

Kim Womack
Springfield

Chris and Arthur were great to work with. Chris is a true professional and super representative for SERVPRO.

Scott Cleland
Reston

Everything went wonderfully and Chris and Art did a fantastic job.

Mary G. Bizzigotti
Herndon

About Us

SERVPRO of Reston/Herndon understands the stressful situations that are caused by a fire or water damage in your home or business. Our goal is to make it "Like it never even happened," by quickly responding to your damaged property in order to prevent further damage. The owners of the  SERVPRO of Reston/Herndon Bogadan Rati and Muhammad Usman specializes in providing excellent customer service, professionalism and compassion while performing cleanup and restoration services with 20 years and more of combined experience.

We have been consistently expanding our franchises over the years to better serve you.   Now, in addition to Water Damage Restoration, we are able to serve a vast majority of the local area with Fire and Smoke Damage Restoration, Mold Remediation, Odor Control, Biohazard/Trauma Cleanup as well as Carpet and Upholstery Cleaning full Reconstruction service and asbestos abatement. We are equipped with the latest industrial restoration equipment.  SERVPRO of Reston/Herndon has several trained experienced crew managers, 9 box trucks, 2 vans, 3 cars and we have 2 secure storages dedicated to store your belongings if necessary.

Our clients always get a live person on the phone and immediate dispatch no matter the day or time because SERVPRO of Reston/Herndon is here for you 24/7 to provide immediate cleanup, pack-out and expert restoration when disaster strikes. Please let us take care of you or your business because helping you in your time of need is what we do best here at SERVPRO of Reston/Herndon.

Muhammad Usman, Bogdan Rati
Muhammad Usman, Bogdan Rati
Owners of SERVPRO of Reston / Herndon

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.