The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

304 Reviews
4.5
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is here for you 24 hours a day, 365 days a year to help support families and businesses affected by disasters and unforeseen damage from water, fire, mold, storms, or from bio-hazard incidents.

Major home insurance providers count on us to respond promptly and to provide quality service to our customers. Our office staff communicates with your insurance company and agent throughout the entire process to help settle your claim. Insurance companies are confident in our ability and our certifications offer assurance.

IICRC Certified Firm

It's important to choose a team who is certified by the Institute of Inspection Cleaning and Restoration Certification. We are IICRC Certified in the following: Applied Microbial Remediation Technician, Applied Structural Drying, Fire and Smoke Damage Restoration Technician, Upholstery and Fabric Technician, and Water Damage Restoration Technician. This means our Project Managers and Technicians have been through extensive training to fully excel in and understand the procedures recognized in the cleaning and restoration industry.

BBB Accredited Business

A+ Better Business Bureau Rating.

We believe it truly does take a village and in giving back to our community. Our franchise owners and employees help by supporting the Foodbank of Southeastern VirginiaBlankets for the Homeless, the Chesapeake Humane Society, the Children’s Crisis Center of Hampton Roads and to local women's shelters.  

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Large or small emergencies, your Chesapeake, VA area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
304 Reviews
4.5
Leave Us A Review
Che
9 days ago

Johnson and Jeff provided phenomenal service. Timing was punctual. Very helpful. Definitely the dynamic duo in my book!!

Crystal Moustapha
22 days ago

The services was quick and the guys were very professional.

Duane Bourne
23 days ago

We recently worked with SERVPRO on restoration work on one of our homes following a fire. I especially would like to recognize Brittany for the way she managed the project. She took the time to understand our circumstances and did everything she could to work with us. Bar none, her communication was one of the strongest aspects of the experience. Although the project got off to a later start than we had anticipated, Brittany kept us informed with regular updates and was consistently responsive; typically getting back to us within an hour. What stood out most was that she made us feel like she wanted to hear from us - she listened. She was attentive, professional and genuinely helpful. Her communication and customer service made a real difference, and we would be pleased to work with her and SERVPRO again.

Jim Norris
26 days ago

Brittney, Stephanie and the crew did an excellent job renovating our utility room and bathroom downstairs. We are very happy with the work!

Paul Dolan
27 days ago

They all did a GREAT JOB with my HVAC duct issue. It was paid for with homeowners insurance. I would HIGHLY RECOMMEND all the people who came over.

Jonathan Langley
about 1 month ago

Johnson, Jeff and KJ did a great job

victoria martinez
about 1 month ago

Project manager Tim was amazing! We were extremely stressed with necessary repairs in our home due to a water leak which also caused us to be displaced. From beginning to end Tim explained the process and kept us updated with all the repairs that were being done to our home. His knowledge, diligence, and communication put us at ease. We definitely be hiring Servpro again in the future.

Robert Aiken
about 1 month ago

I was beyond stressed when it came to the flooding that happened at my house and everything. I went through my insurance ofcourse but then there was the cleanup, and everything. Lo and behold, here comes Max, when I tell you, Max saved everything, got it done. So fast, make sure all of my issues were handled. Not only did he have the patience to go through every step of the process timeline, very commutive, made sure that I was comfortable with the information that I knew, and what's what's readily available for any other questions I might have. I'm a military veteran, so I trust people who have boots on the ground. And when I say Max boots were always on the ground, he was here, I saw him here. I showed up, He was here before I showed up. He stayed till after I left. He sent updates he made it so that this process was one less thing to worry about. Thanks again Max.

Kiara Davis
about 1 month ago

Tameka, Marylou, and Flora have been incredible throughout the entire process. They arrive on time and provide excellent customer service. They are always willing to answer questions and address any concerns. They truly exemplify professionalism. Mike P and Tony have been fantastic at moving our furniture. They communicate well and arrive on time every day. They treat my furniture and personal belongings as if they were their own. I would highly recommend them anyone.

About Us

SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North will now be operated by a team with over 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

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Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Owners of SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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