Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North
Our Google Reviews
(757) 465-9700
4.5
(308 reviews)

Service Areas

Chesapeake, VA | South Norfolk, VA | Indian River, VA | Great Bridge, VA | Greenbrier, VA | Hampton, VA | Grandview, VA | Phoebus, VA | Farmington, VA | Edgefield, VA | Parkview, VA | Cradock, VA | Midtown, VA | Norfolk, VA | Ghent, VA | Naval Station Norfolk, VA | Portsmouth, VA

Your Local Fire Restoration Company

If you have damage from a home or business fire the experienced team at SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North is ready to respond. Since we are locally owned and operated, we are prepared and able to respond quickly. Our immediate action and quick response can help limit and prevent  further damage and help reduce restoration costs. Our crews are trained with specialized equipment and resources to handle the fire job, large or small, commercial or residential in our Chesapeake area.  

When dealing with a fire loss, SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North and our technicians understand that you may be feeling overwhelmed, confused, stressed and more than a little vulnerable. You and your family will be treated with kindness and your home or business with great care. Until help arrives, please refer to our Fire Damage Tips-Until Help Arrives Guide and follow these tips to protect yourself and your property. Call in the cleanup team to help make fire damage "Like it never even happened."

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Max is the GOAT. I’m so pleased with my home and the turn around time was so fast I would recommend this company to anyone Max came out each day to make sure the job was done correctly I was told I would be out of my home a month my house was done in a week thank you so much when you call ask for Max

Latasha Jackson

Jeff Melissa were very professional and committed to their tasks. I would recommend them for any job.

Carl Witten

Great service! The team was very knowledgeable, determined, and committed to making sure everything was done the right way. Everyone was professional, respectful, and willing to go the extra mile to ensure the job was handled properly. Brittany, KLI, and Robbie demonstrated outstanding teamwork and truly worked together as a team. Thank you all for your professionalism, dedication, and excellent customer service. Outstanding job! 👏🏾💯

Rich Kyro

Johnson and Mike from Servepro came out to move stuff out of our house after a flood and they did an amazing job. They were super clean, efficient, and professional. Will choose those guys and Servepro anytime I need any work like that done again!

S

Johnson and Jeff provided phenomenal service. Timing was punctual. Very helpful. Definitely the dynamic duo in my book!!

Che

The services was quick and the guys were very professional.

Crystal Moustapha

We recently worked with SERVPRO on restoration work on one of our homes following a fire. I especially would like to recognize Brittany for the way she managed the project. She took the time to understand our circumstances and did everything she could to work with us. Bar none, her communication was one of the strongest aspects of the experience. Although the project got off to a later start than we had anticipated, Brittany kept us informed with regular updates and was consistently responsive; typically getting back to us within an hour. What stood out most was that she made us feel like she wanted to hear from us - she listened. She was attentive, professional and genuinely helpful. Her communication and customer service made a real difference, and we would be pleased to work with her and SERVPRO again.

Duane Bourne

Brittney, Stephanie and the crew did an excellent job renovating our utility room and bathroom downstairs. We are very happy with the work!

Jim Norris

They all did a GREAT JOB with my HVAC duct issue. It was paid for with homeowners insurance. I would HIGHLY RECOMMEND all the people who came over.

Paul Dolan

About Us

SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North will now be operated by a team with over 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

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Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Owners of SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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