Call: (757) 465-9700

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

308 Reviews
4.5
Leave Us A Review
(757) 465-9700We’re Here to Help® 24/7
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

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Water Damage

Rapid extraction, drying, and restoration for floods, leaks, and burst pipes.

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Fire Damage

Complete smoke and soot removal, odor control, and structural restoration after fire emergencies.

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Mold

Professional inspection, containment, and safe removal of mold to protect your property and health.

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Storm

Emergency response for severe weather events: boarding up, tarping, debris removal, and other services.

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Construction

Full-service reconstruction and rebuilding to restore your property to its pre-loss condition.

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Specialty Cleaning

Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more.

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General Cleaning

Heavy duty cleaning services for carpets, drapery, upholstery, and hardwood floors. 

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Commercial

Recovery and regular maintenance cleaning to keep your business running smoothly.

Additional Services
Sewage CleanupBiohazard/Crime SceneVirus/Pathogen CleaningAir Duct/HVAC CleaningCarpet/UpholsteryCeiling/Floor/WallsDocument RestorationDrapes/BlindsOdor RemovalRoof Tarping/Board UpVandalism/GraffitiContents

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Service Area

Chesapeake, VA | South Norfolk, VA | Indian River, VA | Great Bridge, VA | Greenbrier, VA | Hampton, VA | Grandview, VA | Phoebus, VA | Farmington, VA | Edgefield, VA | Parkview, VA | Cradock, VA | Midtown, VA | Norfolk, VA | Ghent, VA | Naval Station Norfolk, VA | Portsmouth, VA
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is here for you 24 hours a day, 365 days a year to help support families and businesses affected by disasters and unforeseen damage from water, fire, mold, storms, or from bio-hazard incidents.

Major home insurance providers count on us to respond promptly and to provide quality service to our customers. Our office staff communicates with your insurance company and agent throughout the entire process to help settle your claim. Insurance companies are confident in our ability and our certifications offer assurance.

IICRC Certified Firm

It's important to choose a team who is certified by the Institute of Inspection Cleaning and Restoration Certification. We are IICRC Certified in the following: Applied Microbial Remediation Technician, Applied Structural Drying, Fire and Smoke Damage Restoration Technician, Upholstery and Fabric Technician, and Water Damage Restoration Technician. This means our Project Managers and Technicians have been through extensive training to fully excel in and understand the procedures recognized in the cleaning and restoration industry.

BBB Accredited Business

A+ Better Business Bureau Rating.

We believe it truly does take a village and in giving back to our community. Our franchise owners and employees help by supporting the Foodbank of Southeastern Virginia, Blankets for the Homeless, the Chesapeake Humane Society, the Children’s Crisis Center of Hampton Roads and to local women's shelters.  

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Large or small emergencies, your Chesapeake, VA area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
308 Reviews
4.5
Leave Us A Review
Latasha Jackson
3 days ago

Max is the GOAT. I’m so pleased with my home and the turn around time was so fast I would recommend this company to anyone Max came out each day to make sure the job was done correctly I was told I would be out of my home a month my house was done in a week thank you so much when you call ask for Max

Carl Witten
3 days ago

Jeff Melissa were very professional and committed to their tasks. I would recommend them for any job.

Rich Kyro
3 days ago

Great service! The team was very knowledgeable, determined, and committed to making sure everything was done the right way. Everyone was professional, respectful, and willing to go the extra mile to ensure the job was handled properly. Brittany, KLI, and Robbie demonstrated outstanding teamwork and truly worked together as a team. Thank you all for your professionalism, dedication, and excellent customer service. Outstanding job! 👏🏾💯

S
3 days ago

Johnson and Mike from Servepro came out to move stuff out of our house after a flood and they did an amazing job. They were super clean, efficient, and professional. Will choose those guys and Servepro anytime I need any work like that done again!

Che
14 days ago

Johnson and Jeff provided phenomenal service. Timing was punctual. Very helpful. Definitely the dynamic duo in my book!!

Crystal Moustapha
27 days ago

The services was quick and the guys were very professional.

Duane Bourne
28 days ago

We recently worked with SERVPRO on restoration work on one of our homes following a fire. I especially would like to recognize Brittany for the way she managed the project. She took the time to understand our circumstances and did everything she could to work with us. Bar none, her communication was one of the strongest aspects of the experience. Although the project got off to a later start than we had anticipated, Brittany kept us informed with regular updates and was consistently responsive; typically getting back to us within an hour. What stood out most was that she made us feel like she wanted to hear from us - she listened. She was attentive, professional and genuinely helpful. Her communication and customer service made a real difference, and we would be pleased to work with her and SERVPRO again.

Jim Norris
about 1 month ago

Brittney, Stephanie and the crew did an excellent job renovating our utility room and bathroom downstairs. We are very happy with the work!

Paul Dolan
about 1 month ago

They all did a GREAT JOB with my HVAC duct issue. It was paid for with homeowners insurance. I would HIGHLY RECOMMEND all the people who came over.

About Us

SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North will now be operated by a team with over 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

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Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Owners of SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

Don’t wait! Call today to make it
"Like it never even happened."

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Legal

SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North
2244 Steppingstone Square
Chesapeake, VA 23320
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

© 2026 SERVPRO. All rights reserved.

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