Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Charlottesville

Our Google Reviews
(434) 977-5850
4.9
(200 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Charlottesville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

"Lemuel was great. He was on time and very knowledgeable as well as reassuring"

Barbara
CHARLOTTESVILLE

Lemuel advocated for us at every step and we appreciate all of his and his team’s hard work.

Sarah
CHARLOTTESVILLE

“EXCELLENT and highly professional service. I was kept well-informed as to what was being done and goals. Always notified in advance of when they would arrive. Very courteous. Will recommend HIGHLY to others.”

Sharon
CHARLOTTESVILLE

“Crew chief David provided exemplary service.”

Victor
CHARLOTTESVILLE

Each person involved in this process was very polite, helpful and professional. I was always told when they would be arriving. Can't thank each of them enough; It was a very good experience. 

Karren
Crozet

When I came home to find that the ceilings were falling due to a water issue, one call brought Alonso and Alex out to help stop the issue and begin the process of cleaning up and drying out. Alonso kept me informed and was a total professional. I never had to guess what they had done, what was next, or what to expect down the road.
When I showed the demo and dry-out results to the general contractors, they remarked that the job was done with great attention to detail. The site was clean and ready for appraisal and restoration.

Christopher Bermingham
Charlottesville

Alonzo and Alex responded promptly to a major water damage incident after hours. Their team was able to address the issue with equipment and amazingly no demo work was needed!

Sean Barkley
Charlottesville

The folks from SERVPRO Charlottesville were incredibly helpful getting my crawlspace back together after a few plumbing leaks. Shout out to Justin Morris, Junie Dove, Lillie Perella, and Lemuel Wallace .

Joshua Beverly
Palmyra

Jackson came and inspected our home thoroughly after our basement flooded. He was straight-forward and very prompt with estimates & invoices. Lemuel and his helper came to set up dehumidifiers & an air scrubber as well as do additional inspections to ensure what they had done worked. We were very pleased with the work that was completed! Very grateful for the communication with Lemuel and his hard work spent at our home. Would definitely recommend this business for anybody needing water/moisture removal!

Kayla
CHARLOTTESVILLE

"Lemuel was great. He was on time and very knowledgeable as well as reassuring"

Barbara
CHARLOTTESVILLE

Lemuel advocated for us at every step and we appreciate all of his and his team’s hard work.

Sarah
CHARLOTTESVILLE

“EXCELLENT and highly professional service. I was kept well-informed as to what was being done and goals. Always notified in advance of when they would arrive. Very courteous. Will recommend HIGHLY to others.”

Sharon
CHARLOTTESVILLE

“Crew chief David provided exemplary service.”

Victor
CHARLOTTESVILLE

Each person involved in this process was very polite, helpful and professional. I was always told when they would be arriving. Can't thank each of them enough; It was a very good experience. 

Karren
Crozet

When I came home to find that the ceilings were falling due to a water issue, one call brought Alonso and Alex out to help stop the issue and begin the process of cleaning up and drying out. Alonso kept me informed and was a total professional. I never had to guess what they had done, what was next, or what to expect down the road.
When I showed the demo and dry-out results to the general contractors, they remarked that the job was done with great attention to detail. The site was clean and ready for appraisal and restoration.

Christopher Bermingham
Charlottesville

Alonzo and Alex responded promptly to a major water damage incident after hours. Their team was able to address the issue with equipment and amazingly no demo work was needed!

Sean Barkley
Charlottesville

The folks from SERVPRO Charlottesville were incredibly helpful getting my crawlspace back together after a few plumbing leaks. Shout out to Justin Morris, Junie Dove, Lillie Perella, and Lemuel Wallace .

Joshua Beverly
Palmyra

Jackson came and inspected our home thoroughly after our basement flooded. He was straight-forward and very prompt with estimates & invoices. Lemuel and his helper came to set up dehumidifiers & an air scrubber as well as do additional inspections to ensure what they had done worked. We were very pleased with the work that was completed! Very grateful for the communication with Lemuel and his hard work spent at our home. Would definitely recommend this business for anybody needing water/moisture removal!

Kayla
CHARLOTTESVILLE

About Us

The Number 1 Restoration and Remediation Company in Charlottesville 

Our History

SERVPRO of Charlottesville has been serving the Albemarle County area since 2000. As of June 2020, we are under the new ownership of Jackson Lindsay, who is integrating his extensive business background with his desire to serve the community in order to grow SERVPRO of Charlottesville to new heights.

Trained Employees

Our franchise, SERVPRO of Charlottesville, is an IICRC Certified Firm. We work with integrity and determination to aid those experiencing fire, water, and mold damages in the Albemarle County area. Our highly trained restoration team epitomizes our three core values of Integrity, Teamwork, and Hustle. Through these values, we challenge ourselves to be the best we can be every day. In turn, this allows us to serve our local community at the highest level possible.

Commitment to Our Community

Since our origins, community involvement has been paramount to us.  We are members of the Charlottesville Regional Chamber of Commerce, and participate in their events. In addition, we have volunteered and sponsored other charitable events, such as the Salvation Army’s Angel Tree, AHIP Build Day, the Virginia Institute of Autism, and Cops for Kids, benefiting the Boys and Girls Club.

We respect the feelings, opinions, and circumstances of each team member. We include our customers and the local community in this philosophy.

Why SERVPRO?

As an IICRC (Institute of Inspection Cleaning and Restoration Certification) Certified Firm, SERVPRO of Charlottesville has the training, the hands-on experience, the core values, and friendly professionalism that exceeds expectations. 

With our fast 24-hour Emergency Service, and our advanced technology and techniques, SERVPRO of Charlottesville is “Faster to any size disaster”.

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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.