Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of The Hill Country we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Our home was flooded with rainwater runoff at around 2:30 am on July 16, 2026. During the next several days, through contacts through Kerr Together, we met various assistance groups that helped us with cleaning supplies and further assistance contacts. A crew with the LDS Church helped by trimming out wet wallboard, baseboards and insulation, and helped with clearing flood debris from our yard. A crew from Casa Bonita cleaning services did a great job eemoving silt residue and using disinfectant cleaning techniques that put the inside back into a level of order. We met another person we thought would be a great help, when he set up a bunch of high-powered, industrial -grade dehumidifiers and fans up in the house. We vacated for a few nights while these machines ran non-stop for about 2-½ days. When we got back, the house was very, very dry. But for whatever reason, this person just kind of vanished, and though we tried several times, we couldn’t get in touch again. I began making some repairs on my own, by replacing insulation that had been damaged. But I realized that I couldn’t complete the whole job in any reasonable amount of time. We looked for other options, and got ServPro’s card at the Chamber of Commerce. Best thing ever! From the first call, I was treated with professionalism and courtesy, and when the repair crews came, they already had work plans coordinated and wasted no time getting down to business. Pricing was fair, estimate and payment draws were fully itemized, with everything in writing. From start to finish, everything was done in about a week: repaired sheetrock, taping, bedding, texturing and painting, and replacing baseboards and painting them, too. Great job as well! Just like their slogan says, “Like it never happened!” If I ever need anything like this again, ServPro will be my FIRST call!
I had a short in the porch lights and outlet. Another company told me I needed to run a whole new line. I called Rescue Rooter, they sent Stanley over and he started troubleshooting it and found that it was just a faulty light switch. He fixed it in no time saving me thousands. He was very professional and a joy to talk to. I recommend them to everyone having electrical issues. Thank you guys and especially Stanley.
You hear the phrase you get what you pay for. SERVPRO is worth every cent!!! Many thanks to project officer, Mark Medellin. Never hesitant to pitch in and get dirty. Kudos to his amazing teams, George 1, George 2 and Gilbert Roland/Roland Gilbert. Much gratitude for Daniel and Jo-Jo, expert painters/carpenter also Dynamic carpet duo of Jose/Monica. I would invite all of these Christian professionals back to my home! All were respectful and courteous. Thank you SERVPRO associates for giving me my home back (even better than before). God bless, Jeanette Cafferty, Kerrville, TX
I cannot recommend SERVPRO of The Hill Country highly enough! Pedro and his crew were absolutely fantastic from the moment they arrived. During a very stressful situation, they were completely professional, reassuring, and efficient. Pedro and his team did an amazing job with the restoration work, paying close attention to every detail and ensuring everything was thoroughly cleaned and repaired. Their communication was excellent throughout the entire process, and they treated our property with the utmost respect. If you need a reliable, hardworking restoration team that delivers top-tier results, ask for Pedro and his crew!
After the 3rd day and night of rain, 2 rooms plus the garage flooded. I called ServPro in the morning and they were there before noon even though they whole city was a mess. They were all very efficient and friendly. They removed the carpets, cut out the wet drywall and insulation spayed a mold preventative, brought in fans and dehumidifiers. When everything was dry the restoration crew restored everything to its original condition. They were amazing. Everyone was so skilled.
Tyler was great. He was very prompt and knowledgeable.5 stars for him.
Tech came promptly and replaced a faulty switch which was causing the problem.
Prompt courteous and efficient service
After a recent flooding event ServePro has been absolutely amazing. The arrived at my home at 3am to remove standing water and have been great throughout the entire process. I would highly recommend them if needed and although they are great let's hope I don't need them again but would absolutely call them in a flash.
