Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of The Hill Country
Our Google Reviews
(830) 995-4102
4.8
(143 reviews)

Your Local Fire Restoration Company

Whether it be fire damage or smoke damage from: a home fire, a fire to a business or commercial building, a grease fire, cigarette smoke odor, or any other fire or smoke damage event, SERVPRO of The Hill Country is here to help.  Owner, Austin Tonroy is a native Texan who has lived in San Antonio for over 20 years with his wife and five children. Having owned SERVPRO of The Hill Country for over 14 years, Austin and his team have seen it all.  No job is too big or too involved.  Don't hesitate to call SERVPRO of The Hill Country to get the job done right. 

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of The Hill Country is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

I'm so glad that I used Rescue Rooter for replacing 200 ft of gutter drain line to my street curbs. The team was on time for each appoint and very courteous. The two fellows who did the installation did a nice job of explaining the details of the work and finished within their time estimate. I was really pleased with their clean-up of the yard.

Mark Anderson

You hear the phrase you get what you pay for. SERVPRO is worth every cent!!! Many thanks to project officer, Mark Medellin. Never hesitant to pitch in and get dirty. Kudos to his amazing teams, George 1, George 2 and Gilbert Roland/Roland Gilbert. Much gratitude for Daniel and Jo-Jo, expert painters/carpenter also Dynamic carpet duo of Jose/Monica. I would invite all of these Christian professionals back to my home! All were respectful and courteous. Thank you SERVPRO associates for giving me my home back (even better than before). God bless, Jeanette Cafferty, Kerrville, TX

Bill Cafferty

I cannot recommend SERVPRO of The Hill Country highly enough! Pedro and his crew were absolutely fantastic from the moment they arrived. During a very stressful situation, they were completely professional, reassuring, and efficient. Pedro and his team did an amazing job with the restoration work, paying close attention to every detail and ensuring everything was thoroughly cleaned and repaired. Their communication was excellent throughout the entire process, and they treated our property with the utmost respect. If you need a reliable, hardworking restoration team that delivers top-tier results, ask for Pedro and his crew!

Jeannette Sutphin

After the 3rd day and night of rain, 2 rooms plus the garage flooded. I called ServPro in the morning and they were there before noon even though they whole city was a mess. They were all very efficient and friendly. They removed the carpets, cut out the wet drywall and insulation spayed a mold preventative, brought in fans and dehumidifiers. When everything was dry the restoration crew restored everything to its original condition. They were amazing. Everyone was so skilled.

Art Cross

Tyler was great. He was very prompt and knowledgeable.5 stars for him.

Richard Lee

Tech came promptly and replaced a faulty switch which was causing the problem.

Joel Harris

Prompt courteous and efficient service

Harley Blank

After a recent flooding event ServePro has been absolutely amazing. The arrived at my home at 3am to remove standing water and have been great throughout the entire process. I would highly recommend them if needed and although they are great let's hope I don't need them again but would absolutely call them in a flash.

Elizabeth Webb

I have been so impressed with serve pro from the get go! From my initial phone conversation with Emily, who was professional and knowledgeable yet empathetic while steering me on the right course...To Matthew the technician who came to test and assess the situation. He was so very kind, respectful and patient, answering all our questions. Thank you, thank you Hill County ServePro...I am thoroughly pleased and will use no other!!!

Diane Snelgrove

About Us

Whether it be home or commercial: water damage, fire damage, mold remediation, deep clean, post construction clean-up, air duct cleaning, bio-hazard or trauma scene clean-up,  SERVPRO of The Hill Country is here to help.  Owner, Austin Tonroy is a native Texan who has lived in San Antonio for over 20 years with his wife and his five children. Having owned SERVPRO of The Hill Country for over 14 years, Austin and his team have seen it all.  No job is too big or too involved.  Don't hesitate to call and get the job done right. 

SERVPRO of The Hill Country understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of The Hill Country specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage. SERVPRO of The Hill Country also offers professional trauma cleanup services for residential and commercial properties.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Hill Country.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Owner of SERVPRO of The Hill Country

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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