Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Memorial West, NW Houston

Our Google Reviews
(281) 809-5302
4.9
(74 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Our highly trained technicians are IICRC certified and equipped with the latest technology and adhere to industry-leading standards to handle sewage emergencies effectively. We understand the severe health risks associated with sewage contamination, including harmful bacteria, viruses, and parasites. Our team utilizes advanced equipment and protective gear to ensure thorough and safe cleanup, mitigating the potential hazards to you and your family or employees.

Our sewage cleanup process begins with a thorough assessment of the affected area. Using state-of-the-art moisture detection and thermal imaging equipment, we identify the extent of contamination and moisture infiltration. This allows us to develop a targeted and efficient cleanup plan tailored to your specific situation.

The next step involves the removal of sewage and contaminated materials. Our team employs powerful extraction equipment to remove standing water and waste, followed by the safe disposal of contaminated materials. We then use advanced cleaning agents and disinfectants to sanitize the area, eliminating pathogens and odors.

Drying and dehumidification are critical components of our restoration process. We utilize industrial-grade dehumidifiers and high-speed air movers to thoroughly dry the affected areas, preventing mold growth and further damage. Our moisture detection tools ensure that the area is completely dry, leaving no hidden pockets of moisture that could cause future issues.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent communication and service. We had a very strict deadline to meet and they went above and beyond to adhere to our demands! Would highly recommend.

Cameron
Houston

I highly recommend using SERVPRO. I had the pleasure of working with Adeline, Manny, Jason, and Chase, and I can’t recommend them highly enough. From start to finish, their professionalism and expertise were outstanding. Adeline was incredibly responsive and took the time to explain the entire process, which put me at ease during a stressful time. She then got right to work on removing the nasty wet carpet. Manny and Chase arrived promptly and worked diligently to remove the damaged flooring caused by the water damage. Jason came to my home everyday to check in on drying process throughout the entire time as well.

Peter
Houston

John and his team was wonderful and help us to clean up after water leak and Mold. I loved how the cover and cleaned up everything.

This was a residential water damage job.

Khida Z
Houston

The TEAM is incredible. They are very knowledgeable and make it easier on their clients when dealing with catastrophic events. Their ability to navigate the insurance protocols and helping people get back to normal is amazing. Keep up the great job!

Joe Perez
Houston

After experiencing extensive damages from Hurricane Beryl, SERVPRO Memorial West handled my pack/move out, demo, remediation, and rebuild. From my first meeting with manager
T John and ultimately working with Kacie, who coordinated, supervised and managed my project, it was apparent I was in good hands and had found the right company to perform my home’s repairs. They were reliable, punctual, transparent and trustworthy. I received exceptional service from everyone every step of the way. Their entire team consistently went above and beyond. Thank you SERVPRO Memorial West.

Linda
Houston

Guys, you’re just THE BEST IN HOUSTON. The customer service, and how you really care about give an amazing service. You just left me beyond impressed and I had good recommendations from you but you did great and more. Highly appreciated ???? thank you!!!!

Liz A.
Houston

Casey and her team were absolutely fantastic so professional and so thorough. Hey, I would hire this team again. It is apparent that the training and education and communication aspects of their company are well integrated. Shout out to Crystal, Terry, DAVID, and all the rest of the crew are doing such a fine job and for cleaning up some meticulously after the fact going through a hurricane is enough trauma and SERVPRO made it much better.

George G
Houston

T John, the manager, was extremely helpful and was able to give me a reasonable quote and have the work done in short order. The 2 workers who came were diligent, conscientious and personable. They totally turned my feelings of being overwhelmed

Melinda F
Houston

I found SERVPRO through Google, and after doing a little research, they seemed to be the most qualified and reliable to handle the removal of black mold that had developed in my home after a heavy storm damaged my roof. Kacie was quick to respond to coming out and giving the initial assessment and quote. After that, I only had to wait a week to get them scheduled and for the work to be completed. The initial removal was quick with the work being performed in less than 2 hours, including setup and cleanup. While we did have a hiccup with our contract regarding the ceiling being restored, Kacie went above and beyond to resolve the situation and get our home restored as quickly as possible. Her ability to communicate and manage her multiple teams restored my faith in SERVPRO. They should feel fortunate to have such a dedicated employee.

Olivia K
Houston

Excellent communication and service. We had a very strict deadline to meet and they went above and beyond to adhere to our demands! Would highly recommend.

Cameron
Houston

I highly recommend using SERVPRO. I had the pleasure of working with Adeline, Manny, Jason, and Chase, and I can’t recommend them highly enough. From start to finish, their professionalism and expertise were outstanding. Adeline was incredibly responsive and took the time to explain the entire process, which put me at ease during a stressful time. She then got right to work on removing the nasty wet carpet. Manny and Chase arrived promptly and worked diligently to remove the damaged flooring caused by the water damage. Jason came to my home everyday to check in on drying process throughout the entire time as well.

Peter
Houston

John and his team was wonderful and help us to clean up after water leak and Mold. I loved how the cover and cleaned up everything.

This was a residential water damage job.

Khida Z
Houston

The TEAM is incredible. They are very knowledgeable and make it easier on their clients when dealing with catastrophic events. Their ability to navigate the insurance protocols and helping people get back to normal is amazing. Keep up the great job!

Joe Perez
Houston

After experiencing extensive damages from Hurricane Beryl, SERVPRO Memorial West handled my pack/move out, demo, remediation, and rebuild. From my first meeting with manager
T John and ultimately working with Kacie, who coordinated, supervised and managed my project, it was apparent I was in good hands and had found the right company to perform my home’s repairs. They were reliable, punctual, transparent and trustworthy. I received exceptional service from everyone every step of the way. Their entire team consistently went above and beyond. Thank you SERVPRO Memorial West.

Linda
Houston

Guys, you’re just THE BEST IN HOUSTON. The customer service, and how you really care about give an amazing service. You just left me beyond impressed and I had good recommendations from you but you did great and more. Highly appreciated ???? thank you!!!!

Liz A.
Houston

Casey and her team were absolutely fantastic so professional and so thorough. Hey, I would hire this team again. It is apparent that the training and education and communication aspects of their company are well integrated. Shout out to Crystal, Terry, DAVID, and all the rest of the crew are doing such a fine job and for cleaning up some meticulously after the fact going through a hurricane is enough trauma and SERVPRO made it much better.

George G
Houston

T John, the manager, was extremely helpful and was able to give me a reasonable quote and have the work done in short order. The 2 workers who came were diligent, conscientious and personable. They totally turned my feelings of being overwhelmed

Melinda F
Houston

I found SERVPRO through Google, and after doing a little research, they seemed to be the most qualified and reliable to handle the removal of black mold that had developed in my home after a heavy storm damaged my roof. Kacie was quick to respond to coming out and giving the initial assessment and quote. After that, I only had to wait a week to get them scheduled and for the work to be completed. The initial removal was quick with the work being performed in less than 2 hours, including setup and cleanup. While we did have a hiccup with our contract regarding the ceiling being restored, Kacie went above and beyond to resolve the situation and get our home restored as quickly as possible. Her ability to communicate and manage her multiple teams restored my faith in SERVPRO. They should feel fortunate to have such a dedicated employee.

Olivia K
Houston

About Us

SERVPRO® of Memorial West, NW Houston

For over 15 years, SERVPRO Team Mayhall has been a family-run company dedicated to helping homeowners and business owners recover from property damage. Our team is committed to providing fast, professional restoration services while minimizing the stress and disruption that water, fire, or mold damage can cause. Every project is approached with the goal of making it “Like it never even happened.”

We specialize in the cleanup and restoration of residential and commercial properties affected by fire, smoke, water, or storm damage. In addition, we provide expert mold mitigation, helping restore a safe and healthy environment for your home or business.

Our highly trained staff undergoes extensive property restoration training, including IICRC certifications and ongoing education at SERVPRO’s corporate training facilities. With the support of a nationwide network of qualified franchises, no job is too big or too small for our team.

Whether you need emergency restoration, mold remediation, or general property cleaning, SERVPRO® of Memorial West, NW Houston is your trusted partner for fast, reliable, and professional service.

Contact us today to schedule service for your home or business.

Owner of SERVPRO of Memorial West, NW Houston

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.