Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lake Travis, Lakeway

Our Google Reviews
(512) 318-2201
5.0
(26 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lake Travis, Lakeway we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

You and your crew have really hit a home run here, as a general contractor I know what to expect from labor- but your crew has made you look exceptional.

You and your crew have done exactly what you said you would do exactly when you said you would.

Pat
Lago Vista

Jeremy was my initial contact and took good care of me. He called and checked on me and my family when it all went down. He was helpful and super friendly and very professional. He made me fell as if he genuinely cared. He made this process so much more bearable. Thanks SERVPRO, completely satisfied!!!

James
Steiner Ranch

Second time around for us. Last time we used a different company. What a difference. Outstanding service.

Pat
Jonestown

SERVPRO did it again. They have has always taken good care of me. I know I am not their only customer but they have always been there when I need them.

Prop Mang
Jester Estates

Even though they had dozens of jobs they were prompt and very knowledgeable. They took the time that I needed to explain everything.

Julie
Balcones

Everything was above expectations. The work done by Will was exceptional - very professional.

02/05/2012
River Place

While away from the home for a few days we had a leak from the ac unit condensation line that was blocked. SERVPRO was there in no time, removed the wet flooring and got their equipment up and running. They did a great job, arrived on time and kept us informed of their findings and next steps. We appreciate the professionalism and had an excellent outcome.

Verlaine
Leander

They did a great job doing everything I expected them to do and more.

Stacy
Canyon Creek

Their service was excellent and I am totally satisfied with their service. Their staff is very professional and they worked really hard to handle all of our issues.

Wang
Briarpatch Lake Austin

You and your crew have really hit a home run here, as a general contractor I know what to expect from labor- but your crew has made you look exceptional.

You and your crew have done exactly what you said you would do exactly when you said you would.

Pat
Lago Vista

Jeremy was my initial contact and took good care of me. He called and checked on me and my family when it all went down. He was helpful and super friendly and very professional. He made me fell as if he genuinely cared. He made this process so much more bearable. Thanks SERVPRO, completely satisfied!!!

James
Steiner Ranch

Second time around for us. Last time we used a different company. What a difference. Outstanding service.

Pat
Jonestown

SERVPRO did it again. They have has always taken good care of me. I know I am not their only customer but they have always been there when I need them.

Prop Mang
Jester Estates

Even though they had dozens of jobs they were prompt and very knowledgeable. They took the time that I needed to explain everything.

Julie
Balcones

Everything was above expectations. The work done by Will was exceptional - very professional.

02/05/2012
River Place

While away from the home for a few days we had a leak from the ac unit condensation line that was blocked. SERVPRO was there in no time, removed the wet flooring and got their equipment up and running. They did a great job, arrived on time and kept us informed of their findings and next steps. We appreciate the professionalism and had an excellent outcome.

Verlaine
Leander

They did a great job doing everything I expected them to do and more.

Stacy
Canyon Creek

Their service was excellent and I am totally satisfied with their service. Their staff is very professional and they worked really hard to handle all of our issues.

Wang
Briarpatch Lake Austin

About Us

SERVPRO of Lake Travis/Lakeway was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Lake Travis/Lakeway community. As of Summer 2023, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.


Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Lake Travis/Lakeway has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Lake Travis area home to water damage in a commercial building in the downtown area, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, and 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Lake Travis/Lakeway pride ourselves on exceeding these standards.


Fire damages are common in our old homes and businesses in Austin and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Lake Travis/Lakeway will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.


If you have a need for water, fire, or mold restoration work in the Lake Travis/Lakeway area, please call SERVPRO where we will treat you like family.


Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Owners of SERVPRO of Lake Travis, Lakeway

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.