Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Lake Travis, Lakeway
Our Google Reviews
(512) 318-2201
4.9
(40 reviews)

Your Local Fire Restoration Company

When fire damages a home or building in our Lake Travis / NW Austin community, our team of professionals will respond quickly and always treat you with respect and empathy. We’ll always treat your home and belongings with great care.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Once the fire department leaves, your home or business may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle to assess, plan, and complete successful fire damage repair and restorations through our extensive IICRC training and on the job experience.

We strive to help throughout the entire process, so we act as advocates to gather information, including communicating with insurance carriers.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Lake Travis, Lakeway is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Working with Nathan was awesome. Very informal very studious and punctual great customer service.

Patricia Joseph

Nathan was extremely professional and knowledgeable about his trade. The whole crew was amazing too! I couldn't ask for a people to help in our situation. Thank you so much!!!

Mandi Moore

I have three kids and was going to be late for my appointment. I called the office and spoke with Nathan and told him I would be late and without hesitation he told me it was ok and they would fit me in. I spoke with Nathan in the office again when I arrived and then dealt with Patricia and Sara downstairs. Everyone was very respectful, nice and knowledgeable even with my three crazy kids running around. Servpro and their team saved the day!

Olivia Gard

Servpro went above and beyond to help us manage water damage in a storage unit. Nathan was friendly and worked hard (managed the situation through a FaceTime phone call) to ensure we were satisfied with the process and their work. I would highly recommend using Servpro, specifically Nathan and his team, to handle any situation. Many thanks to Nathan and his crew for working with us through this stressful situation!

Jennifer Gaona

I received a notice that my unit might have water damage and was out of town. Nathan FaceTimed me, as requested by me, and went through all my items and then sent photos of so I could file a claim. He was very nice and took his time with my belongings. I’m glad Nathan and servpro were there to handle this situation. I would trust them in any situation.

Ricardo Bosco

I walked into the office of Extra Space not knowing too much of what was going on. Nathan was in the office when I got there and I am glad he was there. He explained the process with a calm demeanor and knowledge and walked me to my unit. I had a significant amount of damage and did not have a way to take my wet stuff with me. He allowed me to reschedule and helped me through the entire process. Without him this would have been a mess and a lot more work for me. Servpro helped load items, throw away items and re pack everything. Thank you Nathan and thank you Servpro!

Rosa Barreto

We received an email stating our unit flooded and were very scared. After meeting Nathan and his crew and going through our stuff our nerves calmed. We did lose a lot of our stuff but the Servpro team made this troubling moment a lot easier. I don’t know what we would have done if they were not there. Could not recommend a better team.

Carolina Artigas

“Our unit flooded and we lost a lot of items in the unit but Nathan and his crew did an excellent job helping us through this difficult time. Would definitely recommend to anyone”

Samantha Coggins

We recently experienced an unfortunate leak that caused water damage in our storage units, and SERVPRO was fantastic to work with throughout the entire process. Their team made a stressful situation much easier to manage. A special thank you to Nathan, who was incredibly knowledgeable and took the time to explain every step of the mitigation process. His expertise and attention to detail gave us confidence that everything was being handled properly. We truly appreciate the professionalism and customer service provided by SERVPRO and would highly recommend them to anyone dealing with water damage.

Bethany Bernhoft Chappie

About Us

SERVPRO of Lake Travis/Lakeway was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Lake Travis/Lakeway community. As of Summer 2023, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.


Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Lake Travis/Lakeway has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Lake Travis area home to water damage in a commercial building in the downtown area, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, and 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Lake Travis/Lakeway pride ourselves on exceeding these standards.


Fire damages are common in our old homes and businesses in Austin and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Lake Travis/Lakeway will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.


If you have a need for water, fire, or mold restoration work in the Lake Travis/Lakeway area, please call SERVPRO where we will treat you like family.


Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Owners of SERVPRO of Lake Travis, Lakeway

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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