SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Grapevine, Southlake & Colleyville
Our Google Reviews
(817) 595-2506
4.8
(175 reviews)

Service Areas

Keller, TX | Southlake, TX | Grapevine, TX | Colleyville, TX | Roanoke, TX | Westlake, TX | Trophy Club, TX

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard situations demand specialized training, the right protective equipment, and real discretion, and SERVPRO of Grapevine, Southlake & Colleyville is prepared on every count. These are difficult moments for the people involved, and our crews approach each one with professionalism, sensitivity, and respect. We serve homes and businesses across Grapevine, Southlake, Colleyville, and Trophy Club, responding around the clock when a situation cannot wait. Our biohazard services include crime scene and trauma scene cleanup, unattended death cleanup, hoarding cleanup, bloodborne pathogen remediation, and the safe cleaning of bodily fluids and other potentially infectious materials. This work is governed by strict safety regulations and should never be attempted by anyone without proper training and protection, because improper cleanup can leave behind hidden contamination and serious health risks. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification. We contain the affected area, remove and dispose of contaminated materials according to regulation, and clean and decontaminate every surface with professional grade disinfecting agents before verifying the space has been returned to a safe condition. Throughout the process, we treat the property and the people involved with care, and we document the work thoroughly for insurance and other needs, so that no one has to face a burden like this on their own.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We unfortunately had a water break which significantly damaged 2 floors in our home. ServPro remediation, led by Brandon, was quick to respond by quickly sending Ricky's crew to help limit the damage. Subsequently, Eli and his team, Sergio, Tito, and JP, took over professionally wrapping and removing our antique furniture for transportation to the storage unit. During the process, Eli was a great communicator of their arrival times and was very professional and encouraging in dealing with our issues. Linda, who coordinated all departments, was very available and reliable. In summary, everyone was accommodating, professional, and encouraging for which we are very appreciative in an otherwise difficult situation. Thank you! Ross and Debbie Walker

Caroline

Noah, Dom and Sean were amazing!! So helpful and tended to every detail. They were so considerate of my blindness and making sure that everything was safe! They packed up all of my beautiful crystal in my China cabinet. They were spectacular and I would give them a 1000 stars if I could!

Cyndee Cashman

I’m leaving this review on behalf of my parents, who unfortunately had to deal with flooding and significant damage to their apartment. Today, after the repairs were completed by the contractors, two Servpro employees, Rebeca and Derek, came to assess the apartment and clean up the extensive dust left behind from the drywall and ceiling repairs. They were both extremely professional, but even more importantly, they showed genuine empathy and compassion. My parents are 93 and 82 years old and have been displaced from their home, living in a hotel while the repairs were being completed. Rebeca was incredibly patient in answering all of my parents’ questions and reassured them that she and Derek would thoroughly clean the apartment and take care of everything after the flooding, damage, and construction. She even explained that they would be removing and washing all of the textiles in the apartment, especially since some of my parents’ belongings had to be discarded because of mold. I cannot say enough about these two amazing employees. We are truly grateful for their kindness, professionalism, and dedication. When we returned to the apartment at the end of the day, the apartment was spotless. They exceeded our expectations and made a very difficult situation much easier for my elderly parents. Thank you, Rebeca and Derek, for treating my parents with such care, respect, and compassion. Servpro is fortunate to have employees like you.

Frances Mundo

Hayden stopped by our office today and he was great he was very informative and made it very easy to consider him and his organization when needed. We look forward to working with you all.

Tori B

This company was GREAT to work with after our tub leaked all over our floors and we needed restoration. Sean and his team were always on time, communicated clearly and were on top of every step. I really appreciate the company and Sean, they were fabulous to work with and I would highly recommend them if you are in need of water or fire restoration!

Angela Graves

Servpro was there the day after our house burned. They were efficient and excellent. We are so thankful for all they did for us.

Kim Matlock

Our house had water damage from a faulty kitchen pipe, and our neighbors highly recommended ServPro. The whole team at this location was prompt, friendly, and professional. Isaiah provided a thorough assessment and estimate, and I appreciated the transparency and clarity for prices. Sean and his team provided top notch work to mitigate damage as well as keep a functioning kitchen for our large family. Happy to recommend their services to others!

Julie Heinen

Our upstairs toilet overflowed and flooded into the hallway and bedroom next door, and then flooded our kitchen on the first floor, pouring through the vent, ceiling, and the light above the kitchen sink, into my office, and our living room. It was catastrophic, and incredibly stressful. Zach with SERVEPRO managed our remediation, and did an excellent job making us feel at ease and reassuring me that this was not the end of the world. Huge thank yous to Zach, Andrew, Kole, Dominic, Kyle, Dave, and Noah. Every member of the team really impressed me with their professional behavior and attitudes. Just a great group of young guys who showed maturity, skill, and empathy well beyond their years. Could not recommend this team more. Andrew was really conscientious and made sure that the sharp tack strips were removed, sharp edges were covered, and made my son feel like a part of the team - he got to be the "boss". Dominic carefully emptied all my damaged kitchen cabinets and drawers, so I had less time away from work. Kole figured out how to remove the tile in a way we could keep the old toilet installed until everything gets restored - that was essential to making our house liveable with 5 people!

Beth Loucks

Kyle and his ServePro team were exceptional. As soon as I found the small lake in our Main bedroom on a Saturday I contacted ServePro. Kyle was here within a couple of hours removing water and setting up blowers to mitigate the damage. He checked back on progress on Sunday and had a crew here on Monday to start the process to prepare for floor removal. The crew did a fantastic job in protecting our property from dust and damage while they worked to remove the glued down engineered hardwood. No easy task. Kyle and his team were on site everyday until the floors were dried and they removed the plastic sheeting protecting the test of our home. Kyle and the ServePro team were professional and were great at communicating with us and our insurance. God forbid we have another water emergency but if we do ServePro will be the first call.

Cathy Jenson

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Northeast Tarrant County, SERVPRO of Grapevine, Southlake & Colleyville responds 24 hours a day, seven days a week, every day of the year. We serve Grapevine, Southlake, Colleyville, and Trophy Club, an affluent stretch of the Metroplex along the shores of Lake Grapevine and the northern edge of Dallas-Fort Worth International Airport, from the boutiques and wineries of Grapevine's Historic Main Street and the shops of Southlake Town Square to the custom homes of Colleyville and the golf-course neighborhoods of Trophy Club. Our certified local crews know this market, from large single-family estates and master-planned communities to the hotels, retail centers, and offices that cluster around the airport and the SH-114 and SH-26 corridors, and they know how fast North Texas weather, from spring hail and tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Grapevine, Southlake & Colleyville apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter freeze that left thousands of North Texas homes with ruptured pipes, or a spring storm that drops large hail and high winds across Tarrant and Denton counties. From a Southlake Town Square storefront to a lakeside home in Trophy Club, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Grapevine, Southlake & Colleyville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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