About Us
SERVPRO of Grapevine, Southlake & Colleyville is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Northeast Tarrant County, SERVPRO of Grapevine, Southlake & Colleyville responds 24 hours a day, seven days a week, every day of the year. We serve Grapevine, Southlake, Colleyville, and Trophy Club, an affluent stretch of the Metroplex along the shores of Lake Grapevine and the northern edge of Dallas-Fort Worth International Airport, from the boutiques and wineries of Grapevine's Historic Main Street and the shops of Southlake Town Square to the custom homes of Colleyville and the golf-course neighborhoods of Trophy Club. Our certified local crews know this market, from large single-family estates and master-planned communities to the hotels, retail centers, and offices that cluster around the airport and the SH-114 and SH-26 corridors, and they know how fast North Texas weather, from spring hail and tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Grapevine, Southlake & Colleyville apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter freeze that left thousands of North Texas homes with ruptured pipes, or a spring storm that drops large hail and high winds across Tarrant and Denton counties. From a Southlake Town Square storefront to a lakeside home in Trophy Club, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- CMT - Commercial Carpet Maintenance Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Licenses
Payment Info
The following cards are accepted:Awards
- #4 — Fastest-Growing Mid-Market Companies (Dallas Business Journal)
- #4 — 100 Best Places to Work in Dallas–Fort Worth (Dallas Business Journal)
- Inc. 5000 — #69 Fastest-Growing Construction/Restoration Company in the U.S.
Affiliations
- Official Sponsor for TCU Athletics
- RIMS
- Dallas Claims Association
- CAI
- Houston Apartment Association
- Dallas Apartment Association
- PLRB
- IREM
- Boma
- TAHFM
- IFMA
- Texas Apartment Association
What our
customers are saying
We unfortunately had a water break which significantly damaged 2 floors in our home. ServPro remediation, led by Brandon, was quick to respond by quickly sending Ricky's crew to help limit the damage. Subsequently, Eli and his team, Sergio, Tito, and JP, took over professionally wrapping and removing our antique furniture for transportation to the storage unit. During the process, Eli was a great communicator of their arrival times and was very professional and encouraging in dealing with our issues. Linda, who coordinated all departments, was very available and reliable. In summary, everyone was accommodating, professional, and encouraging for which we are very appreciative in an otherwise difficult situation. Thank you! Ross and Debbie Walker
Noah, Dom and Sean were amazing!! So helpful and tended to every detail. They were so considerate of my blindness and making sure that everything was safe! They packed up all of my beautiful crystal in my China cabinet. They were spectacular and I would give them a 1000 stars if I could!
I’m leaving this review on behalf of my parents, who unfortunately had to deal with flooding and significant damage to their apartment. Today, after the repairs were completed by the contractors, two Servpro employees, Rebeca and Derek, came to assess the apartment and clean up the extensive dust left behind from the drywall and ceiling repairs. They were both extremely professional, but even more importantly, they showed genuine empathy and compassion. My parents are 93 and 82 years old and have been displaced from their home, living in a hotel while the repairs were being completed. Rebeca was incredibly patient in answering all of my parents’ questions and reassured them that she and Derek would thoroughly clean the apartment and take care of everything after the flooding, damage, and construction. She even explained that they would be removing and washing all of the textiles in the apartment, especially since some of my parents’ belongings had to be discarded because of mold. I cannot say enough about these two amazing employees. We are truly grateful for their kindness, professionalism, and dedication. When we returned to the apartment at the end of the day, the apartment was spotless. They exceeded our expectations and made a very difficult situation much easier for my elderly parents. Thank you, Rebeca and Derek, for treating my parents with such care, respect, and compassion. Servpro is fortunate to have employees like you.
Hayden stopped by our office today and he was great he was very informative and made it very easy to consider him and his organization when needed. We look forward to working with you all.
This company was GREAT to work with after our tub leaked all over our floors and we needed restoration. Sean and his team were always on time, communicated clearly and were on top of every step. I really appreciate the company and Sean, they were fabulous to work with and I would highly recommend them if you are in need of water or fire restoration!
Servpro was there the day after our house burned. They were efficient and excellent. We are so thankful for all they did for us.
Our house had water damage from a faulty kitchen pipe, and our neighbors highly recommended ServPro. The whole team at this location was prompt, friendly, and professional. Isaiah provided a thorough assessment and estimate, and I appreciated the transparency and clarity for prices. Sean and his team provided top notch work to mitigate damage as well as keep a functioning kitchen for our large family. Happy to recommend their services to others!
Our upstairs toilet overflowed and flooded into the hallway and bedroom next door, and then flooded our kitchen on the first floor, pouring through the vent, ceiling, and the light above the kitchen sink, into my office, and our living room. It was catastrophic, and incredibly stressful. Zach with SERVEPRO managed our remediation, and did an excellent job making us feel at ease and reassuring me that this was not the end of the world. Huge thank yous to Zach, Andrew, Kole, Dominic, Kyle, Dave, and Noah. Every member of the team really impressed me with their professional behavior and attitudes. Just a great group of young guys who showed maturity, skill, and empathy well beyond their years. Could not recommend this team more. Andrew was really conscientious and made sure that the sharp tack strips were removed, sharp edges were covered, and made my son feel like a part of the team - he got to be the "boss". Dominic carefully emptied all my damaged kitchen cabinets and drawers, so I had less time away from work. Kole figured out how to remove the tile in a way we could keep the old toilet installed until everything gets restored - that was essential to making our house liveable with 5 people!
Kyle and his ServePro team were exceptional. As soon as I found the small lake in our Main bedroom on a Saturday I contacted ServePro. Kyle was here within a couple of hours removing water and setting up blowers to mitigate the damage. He checked back on progress on Sunday and had a crew here on Monday to start the process to prepare for floor removal. The crew did a fantastic job in protecting our property from dust and damage while they worked to remove the glued down engineered hardwood. No easy task. Kyle and his team were on site everyday until the floors were dried and they removed the plastic sheeting protecting the test of our home. Kyle and the ServePro team were professional and were great at communicating with us and our insurance. God forbid we have another water emergency but if we do ServePro will be the first call.