SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of West Knoxville
Our Google Reviews
(865) 690-9658
4.6
(206 reviews)

Service Areas

Knoxville, TN | Bearden, TN | Farragut, TN | Rocky Hill, TN | Hardin Valley, TN | Blue Grass, TN | Ebenezer, TN | Westmoreland Heights, TN | Northshore Town Center, TN | Deane Hill, TN | Cedar Bluff, TN | West Hills, TN | Karns, TN | Cumberland Estates, TN | Walker Springs, TN | Pleasant Ridge, TN | West Haven, TN | Solway, TN | Norwood, TN

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Servpro was very good about communicating with me and working through issues and concerns until we reached a resolution. I felt that management truly cared about the situation and about ethics which is very uncommon these days.

James Walmsley

Joel and Maddie were great! They were very thorough in assessing the damage as well as providing thoughts on the cause of the issue as well as next steps to remedy. It was a great experience!

Emmanuel C

Joel Williams came out and did a great inspection when needed. Knowledgable, honest, quick.

Jake

Adrian and team were absolutely awesome! We previously got work through another company for issues last year, and ServPro came through and fixed all the mistakes from them AND fixed our current issues flawlessly. Adrian was so kind and professional. Would absolutely refer people to the team!

Gabe Jones

Adrian came and helped us out with drying our bathroom and office, which had excessive moisture. He was transparent, always friendly, and was a joy to work with! I highly recommend his service to everyone!

Kelsey Chidester

Adrian was professional and was able to walk me through steps he followed while here.

Katie Haynes

Joel was very professional when he came out to give a quote for Smoke Remediation after a kitchen fire. He was extremely thorough in assessing what I needed done. I have no doubt he would do good work.

Chad Taylor

Adrian was Fantastic! Our basement flooded from the kitchen sink that had been running straight for 24 hours when we found it. They were there in 90 minutes on a Saturday night! Unbelievable. Adrian and his team had the standing 1/2 inch of water up with fans and humidifiers running in no time.. I think their prompt professional response saved our entire basement from being totally destroyed. Do not hesitate to call and ask for Adrian.

Kevin Law

Joel , Hunter, and John did a tremendous job with our basement. They were quick to serve us and very friendly to my husband and myself .All our questions were answered. They were very thorough in the work that they did.- An excellent company! I would highly recommend them.

Vicki Mignogna-Niebuhr

About Us

What is our SERVPRO mission?

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our Team Cuthbertson SERVPRO story began with our first franchise purchase in 2008 during one of the worst economic recessions of our time.  Today, we operate 16 franchise locations across three markets ranging from Tennessee to Florida.

As a forward-thinking company, we make every effort to provide a fantastic experience for our customers. Our mission is to restore property and peace of mind through compassionate service while creating value for our clients. 

We are proud to be a part of our local and surrounding communities and value your trust in us as your local disaster restoration company. In honor of that trust, we take pride in our IICRC-industry-certified technicians. Education and training are a top priority here - each of our technicians is trained with advanced technology and integrated equipment, and our capabilities include both large and small losses. Rest assured that our staff is outfitted with the knowledge to restore your property, and with a nationwide system of qualified franchises, no damage is too large or too small. 

Who is SERVPRO of West Knoxville

Team Cuthbertson expanded its operations to Knoxville in 2020, and our Knoxville franchises include SERVPRO of West Knoxville, SERVPRO of North Knoxville, SERVPRO of Northwest Knoxville, and SERVPRO of Oak Ridge.  We are thrilled to now have the opportunity to serve the Knoxville community, and understand the stress and worry that follows an emergency and the resulting damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO® of West Knoxville understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have been proudly serving the community for more than 10 years. 

Whether your property is in Farragut, Hardin Valley, Bearden, Oak Ridge, or surrounding areas, our technicians and response crew work around the clock, 7 days a week, 365 days a year. When you are faced with a disaster, large or small, let SERVPRO® of West Knoxville be the company you call.  Our crews are ready to respond, assess, and begin working immediately.

If you would like to schedule service for your home or business, please call today!

Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Owners of SERVPRO of West Knoxville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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