Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of West Knoxville
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Knoxville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.
We had horrible damage from frozen and busted pipes in January from freezing temperatures. SERVPRO was able to salvage my flooring, and made great repairs to a ceiling that had to be repaired. Thanks guys!
Wow! Zane and Chris were both great! Zane was very professional and took care of everything we needed. We were very pleased during a disastrous time. Thank you for making this process easier and for all of your help. Andy
Tony has been wonderful to work with. He is very professional, courteous, and informative. I would not hesitate to recommend SERVPRO in the future!
Shaun and Zane were very thorough and were able to calm my worries when I was stressing over my house and the pool of water we were standing in. They were prompt, efficient, and absolutely accomplished everything that they promised to deliver.
SERVPRO came out to take care of a water damage at my home, they were extremely helpful, professional and I would recommend them to anyone looking for similar services!
Let me cut to the chase, CALL SERVPRO of West Knoxville if you have any sort of water emergency! SERVPRO of West Knoxville was the one aspect of peace in the chaos of my completely unexpected water emergency! My washing machine overflowed significantly with water flowing from my 2nd story laundry area throughout my main level living space and garage! Upon calling my insurance agent, she recommended I call SERVPRO. I called, received immediate and thorough communication about the process (even helping me over the phone to locate my main water turn off valve), and then the crew showed up within the next 2 hours! I have two small girls, so their timely response was such a relief. Not only did they promptly get to work, but the project manager also took the time to review my current needs, a few possibilities, and provided me with some very valuable knowledge of how to proceed after their mitigation job was complete. As a customer who values competence, communication, quality work for a good value, and positive customer service, I was beyond pleased with SERVPRO of West Knoxville! I have recommended them to multiple people in my area since, and will continue to do so!
I used Sevpro for a customer that I had built a new house for in Tellico Village. There was an issue with the shower pan. Joel came and did an inspection, told me what was going to happen, and how much it was going to cost. The team came out and got it dry and took care of the mold and my customer.
SERVPRO is Awesome! I highly recommend them for all your water damage and restoration issues. We had an old pipe burst in our building that flooded 2 floors and they were out here so fast! They saved us so much money and time.
I also met several employees at the Knoxville Chamber Schmoozapalooza and they were the real example of customer service! It was great meeting you all and thanks for the TV :) You Rock!
These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.
We had horrible damage from frozen and busted pipes in January from freezing temperatures. SERVPRO was able to salvage my flooring, and made great repairs to a ceiling that had to be repaired. Thanks guys!
Wow! Zane and Chris were both great! Zane was very professional and took care of everything we needed. We were very pleased during a disastrous time. Thank you for making this process easier and for all of your help. Andy
Tony has been wonderful to work with. He is very professional, courteous, and informative. I would not hesitate to recommend SERVPRO in the future!
Shaun and Zane were very thorough and were able to calm my worries when I was stressing over my house and the pool of water we were standing in. They were prompt, efficient, and absolutely accomplished everything that they promised to deliver.
SERVPRO came out to take care of a water damage at my home, they were extremely helpful, professional and I would recommend them to anyone looking for similar services!
Let me cut to the chase, CALL SERVPRO of West Knoxville if you have any sort of water emergency! SERVPRO of West Knoxville was the one aspect of peace in the chaos of my completely unexpected water emergency! My washing machine overflowed significantly with water flowing from my 2nd story laundry area throughout my main level living space and garage! Upon calling my insurance agent, she recommended I call SERVPRO. I called, received immediate and thorough communication about the process (even helping me over the phone to locate my main water turn off valve), and then the crew showed up within the next 2 hours! I have two small girls, so their timely response was such a relief. Not only did they promptly get to work, but the project manager also took the time to review my current needs, a few possibilities, and provided me with some very valuable knowledge of how to proceed after their mitigation job was complete. As a customer who values competence, communication, quality work for a good value, and positive customer service, I was beyond pleased with SERVPRO of West Knoxville! I have recommended them to multiple people in my area since, and will continue to do so!
I used Sevpro for a customer that I had built a new house for in Tellico Village. There was an issue with the shower pan. Joel came and did an inspection, told me what was going to happen, and how much it was going to cost. The team came out and got it dry and took care of the mold and my customer.
SERVPRO is Awesome! I highly recommend them for all your water damage and restoration issues. We had an old pipe burst in our building that flooded 2 floors and they were out here so fast! They saved us so much money and time.
I also met several employees at the Knoxville Chamber Schmoozapalooza and they were the real example of customer service! It was great meeting you all and thanks for the TV :) You Rock!
About Us
What is our SERVPRO mission?
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Team Cuthbertson SERVPRO story began with our first franchise purchase in 2008 during one of the worst economic recessions of our time. Today, we operate 16 franchise locations across three markets ranging from Tennessee to Florida.
As a forward-thinking company, we make every effort to provide a fantastic experience for our customers. Our mission is to restore property and peace of mind through compassionate service while creating value for our clients.
We are proud to be a part of our local and surrounding communities and value your trust in us as your local disaster restoration company. In honor of that trust, we take pride in our IICRC-industry-certified technicians. Education and training are a top priority here - each of our technicians is trained with advanced technology and integrated equipment, and our capabilities include both large and small losses. Rest assured that our staff is outfitted with the knowledge to restore your property, and with a nationwide system of qualified franchises, no damage is too large or too small.
Who is SERVPRO of West Knoxville
Team Cuthbertson expanded its operations to Knoxville in 2020, and our Knoxville franchises include SERVPRO of West Knoxville, SERVPRO of North Knoxville, SERVPRO of Northwest Knoxville, and SERVPRO of Oak Ridge. We are thrilled to now have the opportunity to serve the Knoxville community, and understand the stress and worry that follows an emergency and the resulting damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO® of West Knoxville understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have been proudly serving the community for more than 10 years.
Whether your property is in Farragut, Hardin Valley, Bearden, Oak Ridge, or surrounding areas, our technicians and response crew work around the clock, 7 days a week, 365 days a year. When you are faced with a disaster, large or small, let SERVPRO® of West Knoxville be the company you call. Our crews are ready to respond, assess, and begin working immediately.
If you would like to schedule service for your home or business, please call today!
