Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Knoxville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
SERVPRO came out to take care of a water damage at my home, they were extremely helpful, professional and I would recommend them to anyone looking for similar services!
Let me cut to the chase, CALL SERVPRO of West Knoxville if you have any sort of water emergency! SERVPRO of West Knoxville was the one aspect of peace in the chaos of my completely unexpected water emergency! My washing machine overflowed significantly with water flowing from my 2nd story laundry area throughout my main level living space and garage! Upon calling my insurance agent, she recommended I call SERVPRO. I called, received immediate and thorough communication about the process (even helping me over the phone to locate my main water turn off valve), and then the crew showed up within the next 2 hours! I have two small girls, so their timely response was such a relief. Not only did they promptly get to work, but the project manager also took the time to review my current needs, a few possibilities, and provided me with some very valuable knowledge of how to proceed after their mitigation job was complete. As a customer who values competence, communication, quality work for a good value, and positive customer service, I was beyond pleased with SERVPRO of West Knoxville! I have recommended them to multiple people in my area since, and will continue to do so!
I used Sevpro for a customer that I had built a new house for in Tellico Village. There was an issue with the shower pan. Joel came and did an inspection, told me what was going to happen, and how much it was going to cost. The team came out and got it dry and took care of the mold and my customer.
SERVPRO is Awesome! I highly recommend them for all your water damage and restoration issues. We had an old pipe burst in our building that flooded 2 floors and they were out here so fast! They saved us so much money and time.
I also met several employees at the Knoxville Chamber Schmoozapalooza and they were the real example of customer service! It was great meeting you all and thanks for the TV :) You Rock!
These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.
I highly recommend SERVPRO for all your water damage/restoration needs. We had a pipe bust in our Harper Lofts building and these guys came straight to the rescue! They got here in a timely manner and dried the floors with their machinery leaving no floor damage and they saved our computer equipment just in time!
The storm this spring caused water to enter our home after the roof was damaged. Thank you to the technicians for the prompt response. I am very impressed with the high quality service I received!
The SERVPRO employees were very professional. They did everything that we expected!
Great Work Ethic. Professional in every way!
