SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville

Our Google Reviews
(865) 862-8907
4.9
(734 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Sensitive Cleanup Needs a Steady Hand

Some cleanup situations feel too personal, too overwhelming, or too complicated for regular cleaning. Blood, bodily fluids, animal waste, hoarding-related debris, or other contaminated materials may affect flooring, walls, contents, and nearby rooms. It is the kind of work where the right process matters, not just elbow grease and a trash bag.

SERVPRO provides biohazard cleaning in Knoxville for homes, apartments, offices, retail spaces, and commercial properties.

Careful Help for Local Property Conditions

Around Rocky Hill, Sequoyah Hills, and South Knoxville, properties can include crawl spaces, finished basements, older homes, rental units, and commercial spaces near the Tennessee River. Sensitive cleanup may require attention to tight storage areas, porous materials, odors, and items that cannot be safely restored.

SERVPRO evaluates the affected area, helps determine what materials may need removal, and uses appropriate cleaning methods for impacted surfaces. Biohazard cleaning may include containment, removal of affected items, deodorization, disposal of non-restorable materials, and preparation for repairs. Containment simply means setting up the work area so cleanup stays controlled and organized.

Respectful Support Through a Difficult Situation

These projects can involve tenants, family members, employees, customers, or private property concerns. SERVPRO approaches biohazard cleaning with professionalism, discretion, and clear communication.

Contact SERVPRO to schedule biohazard cleaning and learn how professional cleanup can help your Knoxville property move toward a cleaner, more manageable condition.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Response time was amazing. Jason was professional and helpful.

Nicholas C
Knoxville

Very impressed with my service and would recommend SERVPRO to anyone with a need for your services.

Brenda K.
Holston Hills

Completely satisfied

Janet D.
Knoxville

Excellent Work!

H&S
Knoxville

Great job, very professional

Andrew S.
Knoxville

Excellent Service!

Barbara T.
Knoxville

I was not here at the beginning part of the job so I am basing my review on working with Bryan on Wednesday and Friday and I am very pleased with that I see and would highly recommend you based on what I have seen. Thank you. 

Tim W.
Knoxville

Kody needs a raise. 

Seth S.
Knoxville

Great job every time.

Knoxville Police Department
Knoxville

About Us



Local Restoration Support for Everyday Property Problems

A home near Rocky Hill, a shop in South Knoxville, and a property tucked around Sequoyah Hills may all face different damage concerns, but the goal is usually the same: get the mess handled, understand the next steps, and bring the space back to a usable condition. SERVPRO helps Knoxville property owners navigate that process with clear cleanup and restoration support.

Serving Homes and Businesses Across the Area

Knoxville properties deal with a mix of hillsides, wooded lots, older homes, crawl spaces, finished basements, and humid stretches. Around Cherokee Boulevard and nearby neighborhoods, even a small leak or storm issue can create more cleanup than expected. SERVPRO understands how local building styles and regional weather can affect water, fire, mold, storm, and specialty cleaning needs.

Our services include water damage restoration, fire cleanup, mold remediation, sewage cleanup, storm damage restoration, biohazard cleaning, specialty cleaning, contents support, roof tarping, board-up, and construction services. Moisture mapping may also be used after water damage to check where hidden moisture traveled behind walls, under flooring, or into building materials.

A Neighborly Approach to Restoration

SERVPRO works with homeowners, property managers, and business owners who need practical answers and steady communication. Contact SERVPRO to schedule service and learn how professional restoration and cleaning can help restore comfort, function, and confidence to your Knoxville property.



John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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