SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville

Our Google Reviews
(865) 862-8907
4.9
(655 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

How Experienced Is the SERVPRO Biohazard Cleaning Company?

There is a long list of potential hazards and threatening situations that require biohazard cleaning and hazmat companies to address. The training and education that these technicians receive are among the most thorough and advanced of our roster, making these professionals capable of handling high-risk scenarios to return your property to preloss condition. Our team's experience begins with our owner Kristina L. Greenway, who has been elected the Vice President of the American Bio Recovery Association (ABRA) and holds BioRecovery Masters certification. 

We can manage:

  • Sewage cleanup
  • Hoarder cleaners
  • Hazmat companies
  • Biohazard cleaning company
  • Rodent clean up services
  • Crime scene cleanup
  • Disinfecting companies
  • Biohazard remediation

Rodent and Hoarder Cleaners 

Extreme hoarding situations can often coincide with rodent infestations. Our biohazard cleaning and disinfecting company professionals can discard damaged materials and garbage to thoroughly clean up after areas where rodents had nested. 

How Long Does Sewage Cleanup Take? 

Because of the high level of contaminants introduced into your home from solids and wastewater, it is vital to resolve sewage back up scenarios as soon as possible. We have powerful extractors and cleaning tools to begin managing these situations as soon as we arrive. 

Crime Scene Cleanup from SERVPRO Professionals

Investigative chemicals, dust, and residues can all make moving on from trauma or crime difficult. We have thorough and complete cleaning solutions to remove these substances and address other concerns like bodily fluids, drug residues, and bloodborne pathogens.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I was not here at the beginning part of the job so I am basing my review on working with Bryan on Wednesday and Friday and I am very pleased with that I see and would highly recommend you based on what I have seen. Thank you. 

Tim W.
Knoxville

Kody needs a raise. 

Seth S.
Knoxville

Great job every time.

Knoxville Police Department
Knoxville

All personnel were courteous and very professional during the time that they were working on the project. I would definitely use this service again for other projects.

Faye V.
Knoxville

Thanks guys awesome service.

O'Reilly Auto Parts: Warehouse
Knoxville

Completely satisfied

Janet D.
Knoxville

Excellent Work!

H&S
Knoxville

Great job, very professional

Andrew S.
Knoxville

Excellent Service!

Barbara T.
Knoxville

I was not here at the beginning part of the job so I am basing my review on working with Bryan on Wednesday and Friday and I am very pleased with that I see and would highly recommend you based on what I have seen. Thank you. 

Tim W.
Knoxville

Kody needs a raise. 

Seth S.
Knoxville

Great job every time.

Knoxville Police Department
Knoxville

All personnel were courteous and very professional during the time that they were working on the project. I would definitely use this service again for other projects.

Faye V.
Knoxville

Thanks guys awesome service.

O'Reilly Auto Parts: Warehouse
Knoxville

Completely satisfied

Janet D.
Knoxville

Excellent Work!

H&S
Knoxville

Great job, very professional

Andrew S.
Knoxville

Excellent Service!

Barbara T.
Knoxville

About Us

Your Knoxville Neighbors in Restoration

At SERVPRO, we’re more than just a cleanup crew—we’re your neighbors here in Knoxville. From the rolling hills of Sequoyah Hills to the hustle of South Knoxville and the quiet charm of Rocky Hill, we’ve been part of this community for years. When disaster strikes, whether it’s a kitchen fire, a busted pipe, or a Tennessee thunderstorm that turns your basement into a swimming pool, we’re the ones folks call to make it right.

We know restoration sounds like a big, intimidating word. But to us, it’s simple: we dry, clean, rebuild, and restore—like flipping the switch from “chaos” to “calm.” Think of it like having a pit crew for your property. Fast, focused, and laser-precise, but with a friendly smile and a local drawl.

Why Knoxville Trusts Us

  • Rooted in the Region: We live, work, and raise our kids right here in East Tennessee.
  • Restoration Experts: Water extraction, fire cleanup, mold remediation—we’ve done it all, from South Knoxville condos to Rocky Hill ranch homes.
  • Faster to Any Size Disaster™: When minutes matter, we’re already loading the truck.

Our techs know the difference between a clogged gutter and a frozen pipe (and how both can ruin your weekend). We handle soot like it’s our job—because it is. We’ve seen just about every mess a Smoky Mountain storm can toss our way, and we show up with the gear and the grit to fix it.

More Than Cleanup—We Bring Back Comfort
Every job we take on is about restoring more than drywall. It’s about helping you breathe easier, sleep better, and feel like home is home again. Whether you’re a new homeowner in Sequoyah Hills or a lifelong Knoxvillian with a storm-battered roof, SERVPRO’s got your back.

Let us show you how restoration should feel—steady, skilled, and a little Southern. See how SERVPRO can restore your peace of mind.

John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.