Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lancaster East and Southern Lancaster County

Our Google Reviews
(717) 519-0767
4.6
(73 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lancaster East and Southern Lancaster County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Keep doing what you're doing cause you do it well. Brandon, Ben and James were very friendly young men and kept us informed throughout the process.

Lillian
Lancaster

Andres, Damian, and Keontae were professional and compassionate in cleaning up our water from a sump pump fail. They made a daunting task look routine with full knowledge of homeowners claims for this situation and that “no worries - we got this.” Highly recommend them!

Bruce
Lititz

We were very pleased with the mitigation efforts after our upstairs bath flooded into our kitchen. Staff were professional, friendly, and extremely diligent in completing the work. We will definitely recommend!

Sean
Lancaster

SERVPRO Team did a great job! Quick prompt service! Thanks!

Jim
Lancaster

I have been so impressed by the team from SERVPRO. Andres, Brandon, and Keontae were knowledgeable, helpful, kind, and fast. Andres, Brandon, and Keontae showed my son everything they were doing (because he was curious and scared), let us know when to expect loud noises, and even took the time to address my little one's millions of questions while somehow managing to complete the job quickly, neatly, and effectively. They left my home neater than when they found it and were completely respectful of our family's Covid practices. I highly recommend this crew. I feel confident in their work and am relieved to have found them. Mitigation went from super stressful to not so bad within 5 minutes of their arrival. Thank you all so much!!

Kimberly
Lititz

Brie was very good and helpful. I appreciate the prompt service the SERVPRO team provided.

Phil
Lancaster

Very fast service... tenant was very pleased.

Robert
Lancaster

Brandon, Kyle, and Brie were all helpful and courteous. Everyone that was onsite and when I called the office were very helpful."

Mark
Lititz

It was a great experience. Brandon, James, Tashi - they were all so great - polite and knowledgeable.

Richard
Lititz

Keep doing what you're doing cause you do it well. Brandon, Ben and James were very friendly young men and kept us informed throughout the process.

Lillian
Lancaster

Andres, Damian, and Keontae were professional and compassionate in cleaning up our water from a sump pump fail. They made a daunting task look routine with full knowledge of homeowners claims for this situation and that “no worries - we got this.” Highly recommend them!

Bruce
Lititz

We were very pleased with the mitigation efforts after our upstairs bath flooded into our kitchen. Staff were professional, friendly, and extremely diligent in completing the work. We will definitely recommend!

Sean
Lancaster

SERVPRO Team did a great job! Quick prompt service! Thanks!

Jim
Lancaster

I have been so impressed by the team from SERVPRO. Andres, Brandon, and Keontae were knowledgeable, helpful, kind, and fast. Andres, Brandon, and Keontae showed my son everything they were doing (because he was curious and scared), let us know when to expect loud noises, and even took the time to address my little one's millions of questions while somehow managing to complete the job quickly, neatly, and effectively. They left my home neater than when they found it and were completely respectful of our family's Covid practices. I highly recommend this crew. I feel confident in their work and am relieved to have found them. Mitigation went from super stressful to not so bad within 5 minutes of their arrival. Thank you all so much!!

Kimberly
Lititz

Brie was very good and helpful. I appreciate the prompt service the SERVPRO team provided.

Phil
Lancaster

Very fast service... tenant was very pleased.

Robert
Lancaster

Brandon, Kyle, and Brie were all helpful and courteous. Everyone that was onsite and when I called the office were very helpful."

Mark
Lititz

It was a great experience. Brandon, James, Tashi - they were all so great - polite and knowledgeable.

Richard
Lititz

About Us

SERVPRO of Lancaster East and Southern Lancaster County is here to assist our local communities with their fire and water damage restoration needs. When your Lancaster home or business suffers any extent of damage due to smoke, soot, water or flood damage, our professionals can help to restore the property immediately and effectively, all with your concerns in mind.

Our IICRC certified teams are ready at a moment’s notice to help minimize the destruction and downtime of an unexpected disaster. We are proud to have the expertise, experience and resources to help make even a catastrophic storm event “Like it never even happened.” We also are part of a nationwide disaster recovery team that comes to the aid of those most in need of assistance after natural disasters.

We are proud to help those in the communities where we also live close by, and we provide 24/7 emergency service for when disaster strikes! Our franchises have been family owned and locally operated for over 20 years, and we strive to make every experience as less overwhelming as possible for those involved. Our teams are also highly trained in mold remediation, biohazard services, and a full portfolio of cleaning needs in addition to reconstruction techniques to help put everything back together!

SERVPRO® has been serving communities nationwide since 1967, and we are honored to do our part in Pennsylvania! Please give us a call if you would like to schedule service!



Meet our Management Team:

Michael & Kristin Hughes – Owners

Sandie Hughes – Director of Administration

Victor Sotolotto - Director of Operations

Cliff Masscotte – Director of Business Development

Angela Sandoe - Office Manager

Nick Freysz - Production Manager

Anthony Mahaffey - Production Manager

John Kuch - Construction Manager

Michael & Kristin L. Hughes
Michael & Kristin L. Hughes
Owners of SERVPRO of Lancaster East and Southern Lancaster County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.