Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Trumbull and Ashtabula Counties

Our Google Reviews
(330) 392-6355
4.5
(169 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Trumbull and Ashtabula Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent service. The crew went above and beyond to quickly address our water damage in a very professional manor.

Bob G.
Girard

By 7 am Jan. 24 I discovered that are sump pump had stopped working and our basement was flooded. After talking to our insurance agency who gave us SERVPRO's phone number. The SERVPRO crew was there by 2:00 and the water was removed by 6:00 PM. During the two days that followed SERVPRO continued the cleanup with fans and de-humidifiers until the area was dry and no smell. SERVPRO followed up by cleaning the area and putting back the furniture along with large items. They concluded by placing blocks under all items to ensure everything dried properly.

Peter G.
Mineral Ridge

Great wonderful crew !!!!!!

Fran D.
Girard

Girls were so sweet - even brought me food from Mcdonalds.

Colleen W.
Newton Falls

Dear Mike,

We would like to take the time to thank you and your wonderful crew on the clean up and restoration of our basement when it flooded.  We were extremely pleased with SERVPRO from the quick response in calling us right back to showing up the very next morning.  You and your team were very professional from start to finish ,and helped ease our traumatic experience with loosing just about everything in our basement. Your advice on how to organize what was staying and what was being disposed of was a huge help to us and to your crew.
It was extremely nice that you stayed in constant contact with us not just during the removal of our ruined property and drying of our basement but to keep checking on us afterwards. Your crew came in and was not just friendly but extremely caring not just to how they treated us but with the removal of our loss property. They had actually helped recover some things that we thought was lost. All of you went beyond what was required. Having you and your team in our home wasn't like dealing with a company, it was feeling like being helped by friends. Companies don't keep calling you back to see how you are doing after the job is done and they have their money. You took the time out of your busy day when you didn't need to just to ask " how are you guys doing?"
That means more than you ever know.
 
Sincerely,
Mike and Tina 
Mike and Tina G.
Vienna

Staff gave me prior notice of their arrival, arrived on time, were very professional and did an absolutely fantastic job. I will use the company in the future and recommend it when asked. Great job and well done.

Reginald C. Blue
Warren

I appreciate that the team put down protective sheeting as they walked away from the basement to the kitchen door. They also sprayed antibacterial on the floor (between basement and door) before and after. I suggested also spraying outside on the steps out of the kitchen and surrounding area. They did this for me. 

Susan D
Warren

Everyone was very professional and the job is being handled to and above our expectations. We are very impressed with the work and the crew. Very professional, knowledgeable, and friendly. Hopefully we won't need this again, however if we do, SERVPRO will be the company we call! We highly recommend.

David W
Niles

The SERVPRO Team met every requirement and beyond in an excellent manner!

Marco D
Niles

Excellent service. The crew went above and beyond to quickly address our water damage in a very professional manor.

Bob G.
Girard

By 7 am Jan. 24 I discovered that are sump pump had stopped working and our basement was flooded. After talking to our insurance agency who gave us SERVPRO's phone number. The SERVPRO crew was there by 2:00 and the water was removed by 6:00 PM. During the two days that followed SERVPRO continued the cleanup with fans and de-humidifiers until the area was dry and no smell. SERVPRO followed up by cleaning the area and putting back the furniture along with large items. They concluded by placing blocks under all items to ensure everything dried properly.

Peter G.
Mineral Ridge

Great wonderful crew !!!!!!

Fran D.
Girard

Girls were so sweet - even brought me food from Mcdonalds.

Colleen W.
Newton Falls

Dear Mike,

We would like to take the time to thank you and your wonderful crew on the clean up and restoration of our basement when it flooded.  We were extremely pleased with SERVPRO from the quick response in calling us right back to showing up the very next morning.  You and your team were very professional from start to finish ,and helped ease our traumatic experience with loosing just about everything in our basement. Your advice on how to organize what was staying and what was being disposed of was a huge help to us and to your crew.
It was extremely nice that you stayed in constant contact with us not just during the removal of our ruined property and drying of our basement but to keep checking on us afterwards. Your crew came in and was not just friendly but extremely caring not just to how they treated us but with the removal of our loss property. They had actually helped recover some things that we thought was lost. All of you went beyond what was required. Having you and your team in our home wasn't like dealing with a company, it was feeling like being helped by friends. Companies don't keep calling you back to see how you are doing after the job is done and they have their money. You took the time out of your busy day when you didn't need to just to ask " how are you guys doing?"
That means more than you ever know.
 
Sincerely,
Mike and Tina 
Mike and Tina G.
Vienna

Staff gave me prior notice of their arrival, arrived on time, were very professional and did an absolutely fantastic job. I will use the company in the future and recommend it when asked. Great job and well done.

Reginald C. Blue
Warren

I appreciate that the team put down protective sheeting as they walked away from the basement to the kitchen door. They also sprayed antibacterial on the floor (between basement and door) before and after. I suggested also spraying outside on the steps out of the kitchen and surrounding area. They did this for me. 

Susan D
Warren

Everyone was very professional and the job is being handled to and above our expectations. We are very impressed with the work and the crew. Very professional, knowledgeable, and friendly. Hopefully we won't need this again, however if we do, SERVPRO will be the company we call! We highly recommend.

David W
Niles

The SERVPRO Team met every requirement and beyond in an excellent manner!

Marco D
Niles

About Us

SERVPRO® of Trumbull and Ashtabula Counties: Your Restoration Experts

At SERVPRO® of Trumbull and Ashtabula Counties, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."

Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.

We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.

About Our Owners

Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.

James P. & Andrew J. & Katelyn A. Dobson
James P. & Andrew J. & Katelyn A. Dobson
Owners of SERVPRO of Trumbull and Ashtabula Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.