About Us
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SERVPRO of Trumbull and Ashtabula Counties
About Us
At SERVPRO of Trumbull and Ashtabula Counties, we provide peace to our clients in the most stressful times.
We work within a strong team of quality people who truly care for our customers. From homeowners who experience devastation by a natural catastrophe like a flood or a man-made disaster from a sump pump failure to large corporations dealing with a large loss, our team provides immediate response, quality service and thorough communication throughout the damage cleanup & restoration process. SERVPRO of Trumbull and Ashtabula Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Trumbull and Ashtabula Counties specializes in the cleanup and restoration of residential and commercial properties in the Northeast Ohio area after a fire, smoke or water damage. SERVPRO of Trumbull and Ashtabula Counties can also mitigate mold and mildew from your Trumbull/Ashtabula area home or business and provide general cleaning services such as carpet & upholstery cleaning as well as air duct & HVAC cleaning. Our staff is highly trained in property damage restoration, and owner Andrew Dobson holds Master Water Restorer (MWR), Master Fire and Smoke Restorer (MSR) & Master Textile Cleaner (MTC) Certifications with the Institute of Inspection Cleaning & Restoration (IICRC). Andrew is also a certified IICRC WRT instructor. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson are lifelong residents of the Mahoning Valley. James, Andrew and Katie have partnered together to be the best restoration specialists in their territories. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- MWR - Master Water Restorer
- RRRP - Lead-Based Paint Activities and Renovation
- HST - Health and safety Technician
- JWR - Journeyman Water Restorer
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- CDS - Commercial Drying Specialist
- FSRT - Fire & Smoke Damage Restoration Technician
- Accredited Asbestos Abatement worker
- CCT - Carpet Cleaning Technician
Awards
- Tribune Chronicle Readers' Choice: Top Disaster Restoration Service
- Tribune Chronicle Readers' Choice: Top Carpet/Upholstery Cleaner
What our
customers are saying
The service I received was very good. The SERVPRO team was on site within 15 minutes of being contacted. Staff were professional and fully explained everything which made this whole process (flooding) much easier to cope with. Definitely recommend them for any restoration job. You will not be disappointed. My home truly looks "Like it never even happened."
Very nice people, hard working, very polite. Would refer to friends.
SERVPRO was quick to respond. Very professional salesman and crews. They took care of our drain backup even though it was after hours. We were able to continue our business with no interruptions. I would certainly call them again if needed.
The crew was great! Need more people like them!
The techs were friendly, polite and great people!
Very friendly, courteous, considerate, helpful and nice.
SERVPRO team was outstanding and great people
SERVPRO is great to work with. First I needed help with water damage throughout most of my home and they brought out the fans and worked to dry it all up. Then James had a crew come out to work on my kitchen, as well as painting ceilings, and replacing the attic insulation. James, and all of SERVPRO know what they are doing and will explain to you what needs done and why. They made sure to clean up each day and were very kind during a stressful situation. I would hope no one is in a situation to need them, but if they ever are I would highly recommend them.
Fast and wonderful service
The service I received was very good. The SERVPRO team was on site within 15 minutes of being contacted. Staff were professional and fully explained everything which made this whole process (flooding) much easier to cope with. Definitely recommend them for any restoration job. You will not be disappointed. My home truly looks "Like it never even happened."
Very nice people, hard working, very polite. Would refer to friends.
SERVPRO was quick to respond. Very professional salesman and crews. They took care of our drain backup even though it was after hours. We were able to continue our business with no interruptions. I would certainly call them again if needed.
The crew was great! Need more people like them!
The techs were friendly, polite and great people!
Very friendly, courteous, considerate, helpful and nice.
SERVPRO team was outstanding and great people
SERVPRO is great to work with. First I needed help with water damage throughout most of my home and they brought out the fans and worked to dry it all up. Then James had a crew come out to work on my kitchen, as well as painting ceilings, and replacing the attic insulation. James, and all of SERVPRO know what they are doing and will explain to you what needs done and why. They made sure to clean up each day and were very kind during a stressful situation. I would hope no one is in a situation to need them, but if they ever are I would highly recommend them.
Fast and wonderful service