Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington

Our Google Reviews
(614) 261-6666
5.0
(271 reviews)

Service Areas

Columbus, OH | Dublin, OH | Hilliard, OH | Upper Arlington, OH | Worthington, OH | Grandview Heights, OH | Clintonville, OH | Ohio State University, OH | Downtown Columbus, OH

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Everyone at SERVPRO we worked with was wonderful! They did a fantastic job and were always on time. I was told SERVPRO was the best and I agree, I would recommend them to anyone!

Ivy S.
Grove City

SERVPRO personnel are amazing and hard working. They give great detail to their work...I could go on and on. Beautiful!

Marie O.
Columbus

I would highly recommend SERVPRO to anyone with an emergency. They made a terrible situation tolerable. I can't thank EVERYONE enough!

Charles
Columbus

We are very pleased with the quick response and the attention to detail all members of your team displayed. Thanks.

Doug
Columbus

Jarrod and his crew were Wonderful! I was very impressed with how thoughtful and efficient they were, as well as understanding of my stressful situation.

Lynda S.
Dublin

We came home from a three day camping trip only to find our basement flooded. We called SERVPRO and within a couple hours Ryan Davis and his crew man Trevor came out and did a fantastic job. They were very professional and efficient and as of right now things are drying up! Thank you!!!

Heather B.
Columbus

After a week of hot water leaking from a burst pipe while we were out of town, we had a very positive experience with SERVPRO of NE Columbus on both the mitigation and restoration stages. Drying out a house after an accident is a pain, but SERVPRO was immediately responsive and tried to make the situation as tolerable as possible. When it came to restoration, they gave us a well-organized project manager who, in turn, gave us a team of folks to do the drywall, molding, floor and ceiling repairs and painting who were consistently first-rate. We were very pleased with the results.

Peter S.
Columbus

This company was great during a time of crisis. The fact that they came out during one of the most horrific things that we have ever seen in our home was unbelievable. The crews went above the normal call of duty to make our family more at ease during a difficult situation. We had broken pipes and water everywhere in our home, and the crew came in and made it like their logo says "Like it never even happened." Thank you to the entire team at SERVPRO for helping out our family and getting our home put back together quickly and professionally.

Jackson D.
Columbus

I want you to know that the crew that came out to my home did a great job!

I am very happy with the work, it went very smooth and everyone that followed up on my job was very professional. 

 

Jack S.
Dublin

Everyone at SERVPRO we worked with was wonderful! They did a fantastic job and were always on time. I was told SERVPRO was the best and I agree, I would recommend them to anyone!

Ivy S.
Grove City

SERVPRO personnel are amazing and hard working. They give great detail to their work...I could go on and on. Beautiful!

Marie O.
Columbus

I would highly recommend SERVPRO to anyone with an emergency. They made a terrible situation tolerable. I can't thank EVERYONE enough!

Charles
Columbus

We are very pleased with the quick response and the attention to detail all members of your team displayed. Thanks.

Doug
Columbus

Jarrod and his crew were Wonderful! I was very impressed with how thoughtful and efficient they were, as well as understanding of my stressful situation.

Lynda S.
Dublin

We came home from a three day camping trip only to find our basement flooded. We called SERVPRO and within a couple hours Ryan Davis and his crew man Trevor came out and did a fantastic job. They were very professional and efficient and as of right now things are drying up! Thank you!!!

Heather B.
Columbus

After a week of hot water leaking from a burst pipe while we were out of town, we had a very positive experience with SERVPRO of NE Columbus on both the mitigation and restoration stages. Drying out a house after an accident is a pain, but SERVPRO was immediately responsive and tried to make the situation as tolerable as possible. When it came to restoration, they gave us a well-organized project manager who, in turn, gave us a team of folks to do the drywall, molding, floor and ceiling repairs and painting who were consistently first-rate. We were very pleased with the results.

Peter S.
Columbus

This company was great during a time of crisis. The fact that they came out during one of the most horrific things that we have ever seen in our home was unbelievable. The crews went above the normal call of duty to make our family more at ease during a difficult situation. We had broken pipes and water everywhere in our home, and the crew came in and made it like their logo says "Like it never even happened." Thank you to the entire team at SERVPRO for helping out our family and getting our home put back together quickly and professionally.

Jackson D.
Columbus

I want you to know that the crew that came out to my home did a great job!

I am very happy with the work, it went very smooth and everyone that followed up on my job was very professional. 

 

Jack S.
Dublin

About Us

SERVPRO of Northwest Columbus has been locally owned and operated by our owners, Ken Parker, Ron Pack and Mike Spence for over 5 years now. We understand the stress and worry that comes with a disaster affecting your home or business. Our number one priority is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Northwest Columbus has a dedicated team that specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northwest Columbus can also mitigate mold, and perform services such as duct cleaning, carpet cleaning and deodorization for your residential or commercial property.

Our staff is highly trained in property damage restoration. From initial and continuous training at SERVPRO’s corporate training facility in Gallatin, Tennessee to regular IICRC-industry certification right here in our Columbus office, rest assured our staff is equipped with the knowledge and expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Columbus. Our dedicated staff is on standby and ready to go when you need us the most.

If you would like to schedule service for your home or business, please call us today at (614) 261-6666.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We are always here to help!

Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Owners of SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.