
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We came home from a three day camping trip only to find our basement flooded. We called SERVPRO and within a couple hours Ryan Davis and his crew man Trevor came out and did a fantastic job. They were very professional and efficient and as of right now things are drying up! Thank you!!!
After a week of hot water leaking from a burst pipe while we were out of town, we had a very positive experience with SERVPRO of NE Columbus on both the mitigation and restoration stages. Drying out a house after an accident is a pain, but SERVPRO was immediately responsive and tried to make the situation as tolerable as possible. When it came to restoration, they gave us a well-organized project manager who, in turn, gave us a team of folks to do the drywall, molding, floor and ceiling repairs and painting who were consistently first-rate. We were very pleased with the results.
This company was great during a time of crisis. The fact that they came out during one of the most horrific things that we have ever seen in our home was unbelievable. The crews went above the normal call of duty to make our family more at ease during a difficult situation. We had broken pipes and water everywhere in our home, and the crew came in and made it like their logo says "Like it never even happened." Thank you to the entire team at SERVPRO for helping out our family and getting our home put back together quickly and professionally.
Super friendly staff! They were quick to respond and communication was great.
They gave me a call ahead and showed up when they said they would so I didn't have to waste any time. I'm happy with the work they did and would recommend to anyone.
I definitely would recommend this company! Customer service is top notch ! They have competitive pricing and they work with your insurance company and they are very efficient !
We just had Kenneth and James from SERVPRO come out and take care of our basement that was flooded with 4 inches of sewage water. I can't say enough good things about them. They worked hard for 12 hours straight. They were pleasant the entire time and answered every question with a smile. They didn't leave until the job was completed and perfect. It's hard to find such good workers this day and age. We are extremely happy with their service and will recommend them to anyone who needs such help.
Their Columbus team was fast and great in our time of need. We worked with Lashawn and he gave us great service and was very kind during a really stressful time for our family. My wife and I were very pleased with how quick the response was and how great the service was. He explained everything along the way and we'd refer anyone in need of mitigation to the Columbus team.
I have worked with SERVPRO and have NEVER been disappointed in their service or professionalism. I have worked directly with LaShawn Hill on several occasions and he is a true wonder that jumps when disaster happens. I've barely finished giving him the location address to see what the damage is, if a claim needs to be filed, and he is already en route.This company is all about making sure they take care of you and your needs, not only for the clean up and fix, but in what is in your best interest regarding the claims process. I am happy to refer them to my clients, family and friends with no doubt that they will get the job done.
SERVPRO has been at my house for the last three days and didn't even leave till they finished the job tonight around 10pm. We had tile collapse and water back up through our drains and flood our basement. They came in and moved everything out, got rid of and inventoried everything that was ruined and also moved the good/salvageable stuff into a pod. Completely sanitised and steam cleaned the entire basement and have it set up now drying. They did a fabulous job and were very professional from Andrea Miller who came out to do the estimate and Jared their site manager and his crew. Very friendly and did an awesome job!!! I Highly recommend them for any job and honestly, I can't thank them enough!
About Us
SERVPRO of Northwest Columbus has been locally owned and operated by our owners, Ken Parker, Ron Pack and Mike Spence for over 5 years now. We understand the stress and worry that comes with a disaster affecting your home or business. Our number one priority is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Northwest Columbus has a dedicated team that specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northwest Columbus can also mitigate mold, and perform services such as duct cleaning, carpet cleaning and deodorization for your residential or commercial property.
Our staff is highly trained in property damage restoration. From initial and continuous training at SERVPRO’s corporate training facility in Gallatin, Tennessee to regular IICRC-industry certification right here in our Columbus office, rest assured our staff is equipped with the knowledge and expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Columbus. Our dedicated staff is on standby and ready to go when you need us the most.
If you would like to schedule service for your home or business, please call us today at (614) 261-6666.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We are always here to help!
