SERVPRO of Cuyahoga South
Address
11925 Pearl RdSuite 306-C
Strongsville, OH 44136
Service Area
Here to Help® 24/7.
SERVPRO of Cuyahoga South
About Us
SERVPRO of Cuyahoga South understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business. Should this happen to you, trust the company with an A+ rating from the Better Business Bureau to know you are in good hands. “Helping restore the present to protect the future” is the promise our team offers those who need us when disaster strikes.
Michal Fosdick, Founder and President at SERVPRO of Cuyahoga South, is proud of the company she has been building since 1996. Michal’s hard work, compassion and knowledge has given her the praise of her many clients and cemented her an exceptional reputation within the restoration and insurance industries. Day or night Michal has been there for her customers when they need her the most. Her hands-on leadership style and sleeves rolled up approach earns her the respect, hard work and loyalty of her staff. Michal is a proud mother and grandmother and enjoys ever opportunity to play that role.
Dennis Fosdick, Jr., Vice President of Operations, oversees day to day operations of the many crews that crisscross Northeast Ohio on daily basis. A graduate of Medina High School Dennis has spent his entire life in the restoration and construction industry. Dennis has traveled to over 17 states working through Hurricanes, Floods and Polar Vortex’s to help those in need. Dennis brings the knowledge he gained traveling the United States home to Ohio to help daily our friends and neighbors when an emergency hits home. Dennis shares the love of his company, sports and good steak with his son that he is grooming to be 3rd generation in the family business.
Melanie Tremmel, Office Manager, handles all in house operations. Melanie has been in the Customer Service Industry her entire career which makes her ideal for the many tasks she handles daily including Office management, Human Resources, Customer Relations and Scheduling, and anything and everything we need to get the job done. A lifelong Parma resident Melanie recently moved closer to the office to be near what she loves. Safe to say if you have an emergency 24/7 you will hear Melanie’s voice on the line helping make it “Like it never even happened.”
Albert Atkins, Director of Sales and Marketing, oversees social media, community relations, information technology and territory management. Albert has been an owner and manager in the construction and real estate industries which has taught him a wide range of skills that enhance the customer experience. Having a large blended family Albert has honed his skills in negotiations, diplomacy and patience along the way. If you are looking to talk business Albert prefers it to be on the beach or the tennis court on Cleveland’s westside.
Services We Provide
WHY CHOOSE SERVPRO?
Faster to any size disaster™
We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.
Available 24/7
An emergency can happen at any time, and we are ready to take your call, day or night.
#1 in the cleanup and restoration industry
We’re a trusted leader in the restoration industry.
Highly-trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
What our
customers are saying
Chris and his staff were professional, courteous, and thorough. They completed the job sooner than expected. Every aspect was explained in detail, and Chris was in constant contact to make sure there were no issues.
Crew did a great job and were very polite.
Thank you for coming at my time of need.When I came home from work after the rain storm to find find 2 inches of water in my basement I panicked. After calling my agent Team SERVPRO FOSDICK was highly recommended . The quick and friendly technicians were right there to help me.I would recommend them highly. Thank you SERVPRO!
After our rental dwelling flooded the initial company that came out did a terrible job. We called SERVPRO of Cuyahoga County to come out and they made everything right. Highly recommend them!
SERVPRO came out to assess and take care of an issue with our fireplace where we had soot and grime all over our walls. They were very friendly and quickly took care of the problem! I’d recommend this company to anyone dealing with any restoration needs!
SERVPRO has been a lifesaver for a remediation project we needed. Fast, prompt and professional. Actual costs were in line with the quote we were given and there were no surprises. Kurt Minson was our SERVPRO representative and he meshed nicely with our insurance company and adjuster, saving us a lot of out of pocket costs. Bill and Cindy, Chagrin Falls
Good job! Despite being super busy, they worked me in.
Kurt Minson has been a blessing to have as a rep for SERVPRO. He always has a positive attitude, and is very knowledgeable about SERVPRO and how their process works to make people whole again. Kurt takes a genuine interest in people and their questions, and is always able to answer them in a way that is educating and letting you know things would be taken care of properly. A real joy to talk with.
At the completion of a Call Center referred loss, in which the customer's email address was obtained, a follow up survey is mailed to the customer by the SERVPRO National Call Center.
Here is a wonderful survey SERVPRO of Southern Cuyahoga County received:
What is the primary reason for the score you gave?
Fast and through completion of their work and helpful advice. Great service.
How likely is it that you would recommend SERVPRO to a friend or colleague?
10=Extremely likely
Our Field Technicians make all the difference! Thank you to our customer!!
Chris and his staff were professional, courteous, and thorough. They completed the job sooner than expected. Every aspect was explained in detail, and Chris was in constant contact to make sure there were no issues.
Crew did a great job and were very polite.
Thank you for coming at my time of need.When I came home from work after the rain storm to find find 2 inches of water in my basement I panicked. After calling my agent Team SERVPRO FOSDICK was highly recommended . The quick and friendly technicians were right there to help me.I would recommend them highly. Thank you SERVPRO!
After our rental dwelling flooded the initial company that came out did a terrible job. We called SERVPRO of Cuyahoga County to come out and they made everything right. Highly recommend them!
SERVPRO came out to assess and take care of an issue with our fireplace where we had soot and grime all over our walls. They were very friendly and quickly took care of the problem! I’d recommend this company to anyone dealing with any restoration needs!
SERVPRO has been a lifesaver for a remediation project we needed. Fast, prompt and professional. Actual costs were in line with the quote we were given and there were no surprises. Kurt Minson was our SERVPRO representative and he meshed nicely with our insurance company and adjuster, saving us a lot of out of pocket costs. Bill and Cindy, Chagrin Falls
Good job! Despite being super busy, they worked me in.
Kurt Minson has been a blessing to have as a rep for SERVPRO. He always has a positive attitude, and is very knowledgeable about SERVPRO and how their process works to make people whole again. Kurt takes a genuine interest in people and their questions, and is always able to answer them in a way that is educating and letting you know things would be taken care of properly. A real joy to talk with.
At the completion of a Call Center referred loss, in which the customer's email address was obtained, a follow up survey is mailed to the customer by the SERVPRO National Call Center.
Here is a wonderful survey SERVPRO of Southern Cuyahoga County received:
What is the primary reason for the score you gave?
Fast and through completion of their work and helpful advice. Great service.
How likely is it that you would recommend SERVPRO to a friend or colleague?
10=Extremely likely
Our Field Technicians make all the difference! Thank you to our customer!!
About Us
SERVPRO of Cuyahoga South understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business. Should this happen to you, trust the company with an A+ rating from the Better Business Bureau to know you are in good hands. “Helping restore the present to protect the future” is the promise our team offers those who need us when disaster strikes.
Michal Fosdick, Founder and President at SERVPRO of Cuyahoga South, is proud of the company she has been building since 1996. Michal’s hard work, compassion and knowledge has given her the praise of her many clients and cemented her an exceptional reputation within the restoration and insurance industries. Day or night Michal has been there for her customers when they need her the most. Her hands-on leadership style and sleeves rolled up approach earns her the respect, hard work and loyalty of her staff. Michal is a proud mother and grandmother and enjoys ever opportunity to play that role.
Dennis Fosdick, Jr., Vice President of Operations, oversees day to day operations of the many crews that crisscross Northeast Ohio on daily basis. A graduate of Medina High School Dennis has spent his entire life in the restoration and construction industry. Dennis has traveled to over 17 states working through Hurricanes, Floods and Polar Vortex’s to help those in need. Dennis brings the knowledge he gained traveling the United States home to Ohio to help daily our friends and neighbors when an emergency hits home. Dennis shares the love of his company, sports and good steak with his son that he is grooming to be 3rd generation in the family business.
Melanie Tremmel, Office Manager, handles all in house operations. Melanie has been in the Customer Service Industry her entire career which makes her ideal for the many tasks she handles daily including Office management, Human Resources, Customer Relations and Scheduling, and anything and everything we need to get the job done. A lifelong Parma resident Melanie recently moved closer to the office to be near what she loves. Safe to say if you have an emergency 24/7 you will hear Melanie’s voice on the line helping make it “Like it never even happened.”
Albert Atkins, Director of Sales and Marketing, oversees social media, community relations, information technology and territory management. Albert has been an owner and manager in the construction and real estate industries which has taught him a wide range of skills that enhance the customer experience. Having a large blended family Albert has honed his skills in negotiations, diplomacy and patience along the way. If you are looking to talk business Albert prefers it to be on the beach or the tennis court on Cleveland’s westside.
