For water damage restoration near you, call SERVPRO. We are available 24/7, including weekends and holidays for flood damage, emergency water removal, and cleanup.

Water Damage & Flood Cleanup Services

24/7 Emergency Water Removal

  • The #1 Choice in Cleanup and Restoration*
  • Providing Residential and Commercial Water Damage Restoration Near You
  • Advanced Water Inspection, Extraction, and Drying Equipment
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of West Monroe County
Our Google Reviews
(585) 723-1990
5.0
(206 reviews)

Need Water Removal or Flood Cleanup?

Flooding in Monroe County has been a recurring problem. Thankfully the flooding is usually nothing more than a few inches of water in the basement in comparison to floods that carry away acres of land and hundreds of homes in other places around the country. However, in recent years the International Joint Commission has decided to adjust the regulation of water flow, leading to different flood patterns and water levels along the lakefront.

In 2017, the entire lake water level was roughly 2 inches higher. This may not seem like a lot of water, but this 2 inches is the culmination of 7,320 square miles, and when the wind blows south in the Winter and Spring, the water can end up flooding the natural watershed around the lake, which stretches up to 24,720 square miles. That's not an easy area to avoid. As the International Joint Commission continues their plans for controlled water damage Monroe County and other lakefront inhabitants can expect increased flooding for the next few years to come.

SERVPRO of NW Monroe County is anticipating increases in unfortunate flooding, and likely an increase in the rate of occurrences, but we'll be ready!

Sources: 

https://www.newyorkupstate.com/news/2019/02/ijc-doing-all-it-can-to-lower-lake-ontarios-water-level-during-storm.html

https://www.democratandchronicle.com/story/news/2018/02/27/lake-ontario-flooding-monroe-county-gets-1-5-million-fixes/377936002/

http://sciencenorth.ca/mysteriesofthegreatlakes/index.aspx?id=1269

A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.
A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.

Residential Water Extraction and Cleanup

Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:

  • Assess your property's water damage.
  • Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
  • Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
  • Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Rochester  commercial water damage restoration
Rochester  commercial water damage restoration

Commercial Water Damage Restoration

When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.

Industries Serviced:

- Retail      - Educational Facilities

- Healthcare  - Property Management

- Hospitality  - Food Service

Structural Drying

Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.

  • Protection from warping and swelling
  • Restore structural stability
  • The latest drying systems
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Packout and Contents Restoration

Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of West Monroe County helps protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.

SERVPRO of West Monroe County is Always Near You for Water Damage Restoration Service


Why Choose SERVPRO

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.
Why Choose SERVPRO

Customer Care

Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.

Why Choose SERVPRO

#1 in the Cleanup and Restoration Industry*

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
Why Choose SERVPRO

Easier Insurance Claims Process

We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

What our
customers are saying

Justin and his crew are amazing

Richard Fantauzzo

Reputation in Rochester is well known. All their employees care very much about their customers & quality of work

Sam Rivaldo

Incredible customer service and communication! They serviced my home and communicated with our insurance company. Would highly recommend.

Lilian Kim

All I can say is WOW!!! Could not ask for any better service, professionalism and all around a better group of employees from SERVPRO. To everyone that helped put my house back together, thank you. Your the best!🙏

Michael Snow

My experience working with Servpro was extremely positive. For the duration of the project I had constant and direct communication with the owner of the company Jim Wandtke. He and his team refused to let me settle for the bare minimum, taking the time to source the best materials for my budget and completed the job without cutting corners. I would fully recommend the servpro team for and restoration needs!

Travis Traywick

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linda somerville

The team at Servpro was Excellent! Eli and the guys were very professional and knowledgeable! I am very thankful they were there to help us out during this stressful situation!

Amy Weider

To say I’m satisfied would be an understatement. Jim, Mike, Eli, Jordan, and the entire Servpro team were incredible. After my house burned down to the studs last year, I was completely distraught and honestly didn’t think I’d ever get my home back. Servpro came in, assessed the situation, communicated with me every step of the way, and truly listened to my thoughts and concerns. They worked tirelessly through winter storms and spring rains to rebuild my home and get my family and me back inside. They did an absolutely amazing job—my home is now truly my dream house. I am so grateful to the Servpro team for taking such a devastating situation and turning it into something so positive. They handled everything from beginning to end, making the entire process feel easy. They took the time to explain each step and made sure I understood what was happening throughout. An absolute dream team.

Holly Burgio

Serve pro and Mike were excellent during our rebuild and demo after our house fire. They were professional, timely and always got back to us. Highly recommend.

chris dardis

About Us

What We Do:

SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.

Why We Do It:

SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.

Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.

Get In Touch:

We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.

For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com

James & Michele Wandtke
James & Michele Wandtke
Owners of SERVPRO of West Monroe County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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