Storm Damage Repair Services

24/7 Emergency Storm Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Storm Restoration
  • Highly-Trained Storm and Flood Damage Cleanup
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of West Monroe County
Our Google Reviews
(585) 723-1990
5.0
(204 reviews)

Residential Storm Damage Restoration

Storms come and go, but they usually leave behind a mess. In 2017, Rochester, Monroe County and the surrounding counties experienced a windstorm that tore through the region. The storm occurred in early March of 2017, and recorded some of the highest in-land wind speeds in the area on record. In some areas, including downtown Rochester, winds reached an average of 70-80 mph, gusting at a margin of 10-12 mph. This resulted in one of the most damaging storms in the Rochester area in recent history, leaving the area without power. Most of the damage was caused by trees and debris falling. Unfortunately most of the damage caused by trees or debris ended up breaking water pipes or leaving an opening in infrastructure for water to cause further damage. Everyone expects a storm here and there, but there's no one person who could've been ready for this storm.

An added kicker to think about is that this storm was caused primarily by the appearance of the sun, which is a rare occurrence during the Winter months. So, many were probably delighted to see the sun that day, until it was announced that the sun was the primary influencing factor of such a catastrophic event. However, rain or shine SERVPRO of NW Monroe County is here for the worst storms, big or small.

Commercial Storm Damage Cleanup

Our SERVPRO professionals are trained and equipped to handle both large and small commercial storm damage jobs, helping to return your business or commercial property to pre-loss condition as soon as possible, so you can get back to running your business.

Storm surge can be one of the most damaging elements of a hurricane or typhoon. SERVPRO is always available to help when you need emergency water damage restoration or storm damage restoration.
Storm surge can be one of the most damaging elements of a hurricane or typhoon. SERVPRO is always available to help when you need emergency water damage restoration or storm damage restoration.

Tree Damage Cleanup

SERVPRO offers the service you might need if a tree falls on your home or business. We can tarp your roof and board up doors and windows to keep your home safe and secure until repairs can be made. And if water gets in, our water damage restoration can help prevent mold, warped wood, and stained walls. Of course, we can also repair the damage.

Roof Tarp and Board-Up Services

If a storm damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protect your property from further damage.
  • Our board-up services help to secure your property from weather, animals, and illegal entry.

Packout and Contents Restoration

When severe weather hits, the damage often goes beyond your walls. Floods, wind, and debris can ruin the things you care about most—furniture, electronics, family keepsakes, and important documents. SERVPRO of West Monroe County moves fast to protect what matters. We can transport belongings to our secure storage and restoration facility where needed services are provided. Every item is inventoried and treated with expert care, then returned to you when it’s ready. Our goal is simple: help you recover quickly and keep your life moving forward. 

What our
customers are saying

Incredible customer service and communication! They serviced my home and communicated with our insurance company. Would highly recommend.

Lilian Kim

All I can say is WOW!!! Could not ask for any better service, professionalism and all around a better group of employees from SERVPRO. To everyone that helped put my house back together, thank you. Your the best!🙏

Michael Snow

My experience working with Servpro was extremely positive. For the duration of the project I had constant and direct communication with the owner of the company Jim Wandtke. He and his team refused to let me settle for the bare minimum, taking the time to source the best materials for my budget and completed the job without cutting corners. I would fully recommend the servpro team for and restoration needs!

Travis Traywick

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linda somerville

The team at Servpro was Excellent! Eli and the guys were very professional and knowledgeable! I am very thankful they were there to help us out during this stressful situation!

Amy Weider

To say I’m satisfied would be an understatement. Jim, Mike, Eli, Jordan, and the entire Servpro team were incredible. After my house burned down to the studs last year, I was completely distraught and honestly didn’t think I’d ever get my home back. Servpro came in, assessed the situation, communicated with me every step of the way, and truly listened to my thoughts and concerns. They worked tirelessly through winter storms and spring rains to rebuild my home and get my family and me back inside. They did an absolutely amazing job—my home is now truly my dream house. I am so grateful to the Servpro team for taking such a devastating situation and turning it into something so positive. They handled everything from beginning to end, making the entire process feel easy. They took the time to explain each step and made sure I understood what was happening throughout. An absolute dream team.

Holly Burgio

Serve pro and Mike were excellent during our rebuild and demo after our house fire. They were professional, timely and always got back to us. Highly recommend.

chris dardis

The guys at Servpro were there for me in a big way, after I had multiple pipes burst (leaving a massive mess). Serpro was through, helpful and always professional. I can confidently recommend them.

Peter Timm

Quick response, professional damage assessment & cleanup. Polite & efficient personnel. I would strongly recommend them.

Sean P Martin

About Us

What We Do:

SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.

Why We Do It:

SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.

Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.

Get In Touch:

We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.

For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com

James & Michele Wandtke
James & Michele Wandtke
Owners of SERVPRO of West Monroe County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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