For water damage restoration near you, call SERVPRO. We are available 24/7, including weekends and holidays for flood damage, emergency water removal, and cleanup.

Water Damage Services

24/7 Emergency Water Removal

  • The #1 Choice in Cleanup and Restoration*
  • Providing Residential and Commercial Water Damage Restoration Near You
  • Advanced Water Inspection, Extraction, and Drying Equipment
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of SE Monroe County
Our Google Reviews
(585) 641-0040
4.8
(167 reviews)

Service Areas

East Rochester, NY | Penfield, NY | Fairport, NY

Need Water Removal?

When your Rochester home or business has water damage from flooding or leaks, you need the company that can respond immediately. SERVPRO of SE Monroe County has the expertise and equipment to properly restore your property. SERVPRO of SE Monroe County uses advanced water damage inspection and extraction equipment to find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal. We are locally owned and operated and have been in business for 40 years. We are nationally known and understand the science of drying. Call today - our estimates are always free! 

A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.
A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.

Residential Water Extraction and Cleanup

Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:

  • Assess your property's water damage.
  • Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
  • Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
  • Help ensure your property is clean, dry, and restored to its pre-damaged condition.
E. Rochester  commercial water damage restoration
E. Rochester  commercial water damage restoration

Commercial Water Damage Restoration

When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.

Industries Serviced:

- Retail      - Educational Facilities

- Healthcare  - Property Management

- Hospitality  - Food Service

Water damage restoration equipment with drying mats and dehumidifier on hardwood floor
Water damage restoration equipment with drying mats and dehumidifier on hardwood floor

Structural Drying

Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.

  • Protection from warping and swelling
  • Restore structural stability
  • The latest drying systems
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Packout and Contents Restoration

Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of SE Monroe County helps protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.

SERVPRO of SE Monroe County is Always Near You for Water Damage Restoration Service


Why Choose SERVPRO

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.
Why Choose SERVPRO

Customer Care

Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.

Why Choose SERVPRO

#1 in the Cleanup and Restoration Industry*

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
Why Choose SERVPRO

Easier Insurance Claims Process

We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

What our
customers are saying

Garrett/Adam/Marcus were on time and thorough. Treated our possessions as their own. Their cleaning job was top-knotch.

Thomas

Got our vapor barrier removed after a flood. The gents that served us got the job done quickly and walked us through everything they did. Thankfully, there was no mold to be found in our basement, but they made extra sure.

Collin Arend

ABSOLUTELY AMAZING SERVICE!!! If I could give a trillion stars I would!! The Cleanup AND restoration service was unbelievably FAST and professional! Especially Jonathan Sisk, the Construction Supervisor, he was phenomenal!!!! I was the one responsible for all of the communication having to do with my 86-year-old mother's insurance claim and he was nothing but attentive, professional, understanding, and SO empathetic to her situation! Honestly, I could go on and on...I will absolutely recommend ServPro to anyone I can. THANK YOU AGAIN TO THE ENTIRE STAFF, you all were wonderful AND so very appreciated! I'd like to add that when reading other people's reviews online, you should really take into consideration their other reviews. Some folks just want to be miserable and bring others down with them, so take those negative reviews with a grain of salt!

Denise Goetz

Zack answered my call at 7PM for a branch through a skylight and glass clean up. He was willing to come immediately with his team to clean up, but I hadn’t filed a claim. He offered to come over the next morning and give advice…no push to sign up. He admitted the couch was probably totaled and offered to tell the adjuster. I retained him to clean up glass and later dispose of the totaled furniture. Glass cleanup was done 2 hrs later very professionally. Fantastic job all arround!

Rick Castle

I was really impressed how fast they got here and how neat and clean they were taking care of my flood problem. Very professional. I want to thank Dillon, Michael, Jose, Great job

Richard Fouser

Michael, Leon and Angel were terrific, very courteous and attentive, the office was great in keeping us aware of times the crew would arrive and for what services.

edward coffey

We came home at the end of a day last week to find water flowing out of my husband's tv room ceiling and part of the ceiling on the floor! There was also water dripping out of the light fixtures in the powder room adjacent to that room. Servpro was there within a few hours and removed wet carpet etc. They immediately set up dehumidifiers and fans. Garrett, Mark and Mario came every day to check moisture levels and explained everything to us. Lauren and Amanda in the office were great too calling us with the team's arrival time. I would highly recommend Servpro especially this particular team.

Suzi Zefting-Kuhn

Garrett and mark were great! Servpro got to us w in 24 hours of discovering the water damage. They came in and were able to get all of the carpeting out. Set up huge fans and dehumidifier to dry out the area.

Jeb Baxter

Efficient and professional. Michael and Dillon did excellent work.

Jason Meyer

About Us

SERVPRO of SE Monroe County is the premier fire damage, water damage, and mold damage restoration company in the local Rochester area. Locally owned and operated here in Rochester, NY since 1979, we pride ourselves on our commitment to providing the highest quality service.

SERVPRO of SE Monroe County specializes in the cleanup, restoration, and construction of both residential and commercial properties. When the unexpected happens, call the experts you can trust. Our team has over 40 years of experience, knowledge, and passion for what we do. We understand the stress and panic you feel when these disasters happen. SERVPRO of SE Monroe County is here to empathize and walk you through the next steps throughout the entire process. 

We are committed to providing exceptional restoration, remediation, and reconstruction services while minimizing disruption to our customers' lives and businesses. We service all areas of SE Monroe County including but not limited to East Rochester, Fairport, Penfield, Perinton, and Pittsford. If you have any questions or concerns, please don't hesitate to call us today. We are here to help!

Douglas Glassman
Douglas Glassman
Owner of SERVPRO of SE Monroe County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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