Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of SE Monroe County

Our Google Reviews
(585) 641-0040
4.9
(153 reviews)

Service Areas

East Rochester, NY | Penfield, NY | Fairport, NY

Your Local Fire Restoration Company

When your Rochester area home or business suffers fire damage, it can be especially devastating. Fire and smoke damage is especially destructive.  In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. We specialize in fire and water damage restoration; it’s the cornerstone of our business. SERVPRO of SE Monroe County has the specialized fire and water damage equipment that allow us restore your home to pre-fire condition. And the expertise to help you through this difficult time. 

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of SE Monroe County is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

We give SERVPRO many compliments. The team they sent to us to store our furniture during some restoration were fabulous!!! The crew, Shane, Peter, and Hunter we’re outstanding!! Very polite, hard working and enjoyable!!! Always a smile and joy from them when they worked!!! Terrific representation for SERVPRO!!! Highly recommend them!!!!

Susan A.
Rochester

Thank You for helping our department stay safe and assisting with keeping our trucks clean!

-Asst. Fire Chief, Gates Fire District

Gates Fire District
Rochester

SERVPRO,

Thank you for helping ensure the cleanliness of our patrol cars during this pandemic.

Very much appreciated,

Chief Rieger

Webster Police Department
Webster

I am writing this correspondence on behalf of the North East Joint Fire District and Webster Volunteer Fire Department.  All of us send our sincerest thank you for your disinfecting service to our fire apparatus at no cost to the District or taxpayers.  Your staff was extremely courteous, professional and thorough.

Our volunteer firefighters greatly appreciate having their apparatus sanitized by your SERVPRO professionals.  On behalf of our citizens, volunteer firefighters and the Board of Fire Commissioners, I again thank you and your diligent staff for the important sanitizing services you provided our District.

Wishing you and your staff wellness and good health.

Yours in service,

Steve S.

Executive Director

North East Joint Fire District
Webster

Hello, I am the Chief Paramedic for Wayne County Advanced Life Support Services. I am also a volunteer Firefighter with Lincoln Fire Rescue and a volunteer member of Western Wayne Ambulance. I just wanted to reach out and personally thank you for your company cleaning our Wayne County Paramedic Flycars, Western Wayne Ambulances and Lincoln Fire Trucks. Your employees were literally awesome and did an excellent job. All 3 of the agencies that I am part of are very impressed and happy with the service that they provided. Thank you so much. The battle on Covid-19 has definitely stressed out everyone and the cleaning of our vehicles certainly makes things better.

  Thank you, Eric D.

Western Wayne Ambulance
Walworth

I hope this email finds you healthy and well.  We are in the process of sending you an official letter of thanks, however I wanted to send you an email to thank you and your team for the service you provided.  SERVPRO’s act of kindness was appreciative and went a long way to the men and women of the Rochester Police Department and provided peace of mind to the officers operating our patrol vehicles in the sense they (the officers) were operating a sanitized vehicle.

On behalf of the women and men of the Rochester Police Department, I thank you for your thoughtfulness and the act of kindness you provided to our members. 

Extremely Grateful,

Chief Singletary

City of Rochester Police Dept.
Rochester

Unbelievable job! Incredible from start to finish. Love it, the attic never looked this good in 100 years! Love you Carol!

Kristine L.
Fairport

I would definitely call again if I need this type of service and I will be definitely recommending your company.  The guys really did a job well done! Thank you so much! 

Christine W.
Fairport

"We have had a great working relationship with SERVPRO and the company that I own for many years. We work hand in hand with SERVPRO on many projects. We appreciate the business that SERVPRO provides to our company and in return, we recommend their business and services to many of our clients/customers."

Amy P.
Rochester

About Us

SERVPRO of SE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

SERVPRO of SE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of SE Monroe County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of SE Monroe County.

We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!

Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust. 

Douglas Glassman
Douglas Glassman
Owner of SERVPRO of SE Monroe County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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