Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of SE Monroe County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of SE Monroe County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"Everyone at SERVPRO was great to work with. Kaitlyn was my main contact and she was always a pleasure to speak with. On-site, Zeke managed the large job and was also easy to work with and made sure things were done thoroughly and correctly. Zach was also pleasant to work with. I would recommend SERVPRO."
"I could not be happier with the teams that came to my home. Every one was courteous and respectful to both me and my home. What impressed me most was how they tolerated my dog. Once they each passed his test, they were his best friends. I would not hesitate to recommend or if needed use this company again. Job well done!!"
"Thanks again for the first rate service. Everyone we dealt with did an excellent job! Have already recommended your business to others!"
"Very professional, They were ALWAYS on time they said they would be there. They all worked as a team. Helped me feel at peace that everything was going to be ok. I can’t say enough about your team that was in my home."
"I want to give the biggest shout out to.. Zeke, Matt, Caitlyn, Ricky, Camden, Rachel. They make an amazing team. Their professionalism, their work ethic, they work amazing together. They did such amazing clean up from the flood. They are very hard workers. They really know how to give you a peace of mind that everything is going to be ok. I can’t for get Felicia and Kaitlyn in the office. You called every morning to give me an update on the time they would come out and then call again 20 minutes before they got there. Your scheduling was always right on the nose. When you said they would be there in 20 minutes they were there. I can’t not say enough about your service. But God Bless you all and Thank you!"
"Due to extensive water damage to my house it was necessary for SERVPRO to come in and do clean up. It was a big job, all of my furniture had to be removed and it involved extensive demolition to my home. All of the SERVPRO employees were extremely kind and understanding, always behaving in a professional manner. They were careful to take care of my home and belongings as to avoid any further damage. They always responded promptly to all my questions and concerns. I highly recommend SERVPRO of East Monroe County and would use them again should the need arise."
"SERVPRO did a wonderful job and I appreciate them coming out to help me with a flood that I had in my house. Tyler, Nate and Zeke were great!!! If I need SERVPRO, I will definitely use them in the future. ??"
"Our basement flooded due to heavy rains. SERVPRO came promptly for an estimate. Dealt with Kaitlyn, Zeke, Zack and Luke…each of them professional, courteous, knowledgeable and a pleasure to deal with. Clean-up began quickly and effectively. Couldn’t have handled this issue without them! Highly recommend their services."
"Kaitlyn, Zeke and Zack responded to initial request for quote, followed up with emails, phone calls, cleaned basement caused by sewage back-up from street. All three exceeded my expectations."
"Everyone at SERVPRO was great to work with. Kaitlyn was my main contact and she was always a pleasure to speak with. On-site, Zeke managed the large job and was also easy to work with and made sure things were done thoroughly and correctly. Zach was also pleasant to work with. I would recommend SERVPRO."
"I could not be happier with the teams that came to my home. Every one was courteous and respectful to both me and my home. What impressed me most was how they tolerated my dog. Once they each passed his test, they were his best friends. I would not hesitate to recommend or if needed use this company again. Job well done!!"
"Thanks again for the first rate service. Everyone we dealt with did an excellent job! Have already recommended your business to others!"
"Very professional, They were ALWAYS on time they said they would be there. They all worked as a team. Helped me feel at peace that everything was going to be ok. I can’t say enough about your team that was in my home."
"I want to give the biggest shout out to.. Zeke, Matt, Caitlyn, Ricky, Camden, Rachel. They make an amazing team. Their professionalism, their work ethic, they work amazing together. They did such amazing clean up from the flood. They are very hard workers. They really know how to give you a peace of mind that everything is going to be ok. I can’t for get Felicia and Kaitlyn in the office. You called every morning to give me an update on the time they would come out and then call again 20 minutes before they got there. Your scheduling was always right on the nose. When you said they would be there in 20 minutes they were there. I can’t not say enough about your service. But God Bless you all and Thank you!"
"Due to extensive water damage to my house it was necessary for SERVPRO to come in and do clean up. It was a big job, all of my furniture had to be removed and it involved extensive demolition to my home. All of the SERVPRO employees were extremely kind and understanding, always behaving in a professional manner. They were careful to take care of my home and belongings as to avoid any further damage. They always responded promptly to all my questions and concerns. I highly recommend SERVPRO of East Monroe County and would use them again should the need arise."
"SERVPRO did a wonderful job and I appreciate them coming out to help me with a flood that I had in my house. Tyler, Nate and Zeke were great!!! If I need SERVPRO, I will definitely use them in the future. ??"
"Our basement flooded due to heavy rains. SERVPRO came promptly for an estimate. Dealt with Kaitlyn, Zeke, Zack and Luke…each of them professional, courteous, knowledgeable and a pleasure to deal with. Clean-up began quickly and effectively. Couldn’t have handled this issue without them! Highly recommend their services."
"Kaitlyn, Zeke and Zack responded to initial request for quote, followed up with emails, phone calls, cleaned basement caused by sewage back-up from street. All three exceeded my expectations."
About Us
SERVPRO of SE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of SE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of SE Monroe County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of SE Monroe County.
If you would like to schedule service for your home or business, please call today!
Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.
