The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of SE Monroe County

167 Reviews
4.8
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of SE Monroe County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Service Area

East Rochester, NY | Penfield, NY | Fairport, NY
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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SERVPRO of SE Monroe County is the premier water damage, fire damage, and mold damage restoration company in the local area. If you have any questions, our team is available around the clock to help. Our team is knowledgeable, and has the experience to handle any size job. When disasters happen, timing is critical to make sure the least amount of secondary damage happens. 

SERVPRO of SE Monroe County has been locally owned and operated here in Rochester since 1979. We service all areas in Rochester including but not limited to, East Rochester, Fairport, and Penfield.

We are dedicated to providing the highest quality service to quickly make it "Like it never even happened."

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Large or small emergencies, your E. Rochester, NY area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of SE Monroe County, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
167 Reviews
4.8
Leave Us A Review
Thomas
1 day ago

Garrett/Adam/Marcus were on time and thorough. Treated our possessions as their own. Their cleaning job was top-knotch.

Collin Arend
3 months ago

Got our vapor barrier removed after a flood. The gents that served us got the job done quickly and walked us through everything they did. Thankfully, there was no mold to be found in our basement, but they made extra sure.

Denise Goetz
3 months ago

ABSOLUTELY AMAZING SERVICE!!! If I could give a trillion stars I would!! The Cleanup AND restoration service was unbelievably FAST and professional! Especially Jonathan Sisk, the Construction Supervisor, he was phenomenal!!!! I was the one responsible for all of the communication having to do with my 86-year-old mother's insurance claim and he was nothing but attentive, professional, understanding, and SO empathetic to her situation! Honestly, I could go on and on...I will absolutely recommend ServPro to anyone I can. THANK YOU AGAIN TO THE ENTIRE STAFF, you all were wonderful AND so very appreciated! I'd like to add that when reading other people's reviews online, you should really take into consideration their other reviews. Some folks just want to be miserable and bring others down with them, so take those negative reviews with a grain of salt!

Rick Castle
3 months ago

Zack answered my call at 7PM for a branch through a skylight and glass clean up. He was willing to come immediately with his team to clean up, but I hadn’t filed a claim. He offered to come over the next morning and give advice…no push to sign up. He admitted the couch was probably totaled and offered to tell the adjuster. I retained him to clean up glass and later dispose of the totaled furniture. Glass cleanup was done 2 hrs later very professionally. Fantastic job all arround!

Richard Fouser
3 months ago

I was really impressed how fast they got here and how neat and clean they were taking care of my flood problem. Very professional. I want to thank Dillon, Michael, Jose, Great job

edward coffey
4 months ago

Michael, Leon and Angel were terrific, very courteous and attentive, the office was great in keeping us aware of times the crew would arrive and for what services.

Suzi Zefting-Kuhn
4 months ago

We came home at the end of a day last week to find water flowing out of my husband's tv room ceiling and part of the ceiling on the floor! There was also water dripping out of the light fixtures in the powder room adjacent to that room. Servpro was there within a few hours and removed wet carpet etc. They immediately set up dehumidifiers and fans. Garrett, Mark and Mario came every day to check moisture levels and explained everything to us. Lauren and Amanda in the office were great too calling us with the team's arrival time. I would highly recommend Servpro especially this particular team.

Jeb Baxter
4 months ago

Garrett and mark were great! Servpro got to us w in 24 hours of discovering the water damage. They came in and were able to get all of the carpeting out. Set up huge fans and dehumidifier to dry out the area.

Jason Meyer
5 months ago

Efficient and professional. Michael and Dillon did excellent work.

About Us

SERVPRO of SE Monroe County is the premier fire damage, water damage, and mold damage restoration company in the local Rochester area. Locally owned and operated here in Rochester, NY since 1979, we pride ourselves on our commitment to providing the highest quality service.

SERVPRO of SE Monroe County specializes in the cleanup, restoration, and construction of both residential and commercial properties. When the unexpected happens, call the experts you can trust. Our team has over 40 years of experience, knowledge, and passion for what we do. We understand the stress and panic you feel when these disasters happen. SERVPRO of SE Monroe County is here to empathize and walk you through the next steps throughout the entire process. 

We are committed to providing exceptional restoration, remediation, and reconstruction services while minimizing disruption to our customers' lives and businesses. We service all areas of SE Monroe County including but not limited to East Rochester, Fairport, Penfield, Perinton, and Pittsford. If you have any questions or concerns, please don't hesitate to call us today. We are here to help!

Douglas Glassman
Douglas Glassman
Owner of SERVPRO of SE Monroe County

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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