About Us
SERVPRO of SE Monroe County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of SE Monroe County is the premier fire damage, water damage, and mold damage restoration company in the local Rochester area. Locally owned and operated here in Rochester, NY since 1979, we pride ourselves on our commitment to providing the highest quality service.
SERVPRO of SE Monroe County specializes in the cleanup, restoration, and construction of both residential and commercial properties. When the unexpected happens, call the experts you can trust. Our team has over 40 years of experience, knowledge, and passion for what we do. We understand the stress and panic you feel when these disasters happen. SERVPRO of SE Monroe County is here to empathize and walk you through the next steps throughout the entire process.
We are committed to providing exceptional restoration, remediation, and reconstruction services while minimizing disruption to our customers' lives and businesses. We service all areas of SE Monroe County including but not limited to East Rochester, Fairport, Penfield, Perinton, and Pittsford. If you have any questions or concerns, please don't hesitate to call us today. We are here to help!
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- CCT - Carpet Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- SCT - Subrogation Claims Training
- ECTP - Employee Certification Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
Payment Info
The following cards are accepted:What our
customers are saying
Garrett/Adam/Marcus were on time and thorough. Treated our possessions as their own. Their cleaning job was top-knotch.
Got our vapor barrier removed after a flood. The gents that served us got the job done quickly and walked us through everything they did. Thankfully, there was no mold to be found in our basement, but they made extra sure.
ABSOLUTELY AMAZING SERVICE!!! If I could give a trillion stars I would!! The Cleanup AND restoration service was unbelievably FAST and professional! Especially Jonathan Sisk, the Construction Supervisor, he was phenomenal!!!! I was the one responsible for all of the communication having to do with my 86-year-old mother's insurance claim and he was nothing but attentive, professional, understanding, and SO empathetic to her situation! Honestly, I could go on and on...I will absolutely recommend ServPro to anyone I can. THANK YOU AGAIN TO THE ENTIRE STAFF, you all were wonderful AND so very appreciated! I'd like to add that when reading other people's reviews online, you should really take into consideration their other reviews. Some folks just want to be miserable and bring others down with them, so take those negative reviews with a grain of salt!
Zack answered my call at 7PM for a branch through a skylight and glass clean up. He was willing to come immediately with his team to clean up, but I hadn’t filed a claim. He offered to come over the next morning and give advice…no push to sign up. He admitted the couch was probably totaled and offered to tell the adjuster. I retained him to clean up glass and later dispose of the totaled furniture. Glass cleanup was done 2 hrs later very professionally. Fantastic job all arround!
I was really impressed how fast they got here and how neat and clean they were taking care of my flood problem. Very professional. I want to thank Dillon, Michael, Jose, Great job
Michael, Leon and Angel were terrific, very courteous and attentive, the office was great in keeping us aware of times the crew would arrive and for what services.
We came home at the end of a day last week to find water flowing out of my husband's tv room ceiling and part of the ceiling on the floor! There was also water dripping out of the light fixtures in the powder room adjacent to that room. Servpro was there within a few hours and removed wet carpet etc. They immediately set up dehumidifiers and fans. Garrett, Mark and Mario came every day to check moisture levels and explained everything to us. Lauren and Amanda in the office were great too calling us with the team's arrival time. I would highly recommend Servpro especially this particular team.
Garrett and mark were great! Servpro got to us w in 24 hours of discovering the water damage. They came in and were able to get all of the carpeting out. Set up huge fans and dehumidifier to dry out the area.
Efficient and professional. Michael and Dillon did excellent work.