Douglas Glassman
Douglas Glassman
Owner of SERVPRO of SE Monroe County

About Us

SERVPRO of SE Monroe County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of SE Monroe County

Our Google Reviews
(585) 641-0040
4.9
(165 reviews)

About Us

SERVPRO of SE Monroe County is the premier fire damage, water damage, and mold damage restoration company in the local Rochester area. Locally owned and operated here in Rochester, NY since 1979, we pride ourselves on our commitment to providing the highest quality service.

SERVPRO of SE Monroe County specializes in the cleanup, restoration, and construction of both residential and commercial properties. When the unexpected happens, call the experts you can trust. Our team has over 40 years of experience, knowledge, and passion for what we do. We understand the stress and panic you feel when these disasters happen. SERVPRO of SE Monroe County is here to empathize and walk you through the next steps throughout the entire process. 

We are committed to providing exceptional restoration, remediation, and reconstruction services while minimizing disruption to our customers' lives and businesses. We service all areas of SE Monroe County including but not limited to East Rochester, Fairport, Penfield, Perinton, and Pittsford. If you have any questions or concerns, please don't hesitate to call us today. We are here to help!

Service Area

East Rochester, NY | Penfield, NY | Fairport, NY

Certifications

  • WRT - Water Damage Restoration Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • ECTP - Employee Certification Training Program
  • AMRT - Applied Microbial Remediation Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation

Payment Info

The following cards are accepted:

What our
customers are saying

We give SERVPRO many compliments. The team they sent to us to store our furniture during some restoration were fabulous!!! The crew, Shane, Peter, and Hunter we’re outstanding!! Very polite, hard working and enjoyable!!! Always a smile and joy from them when they worked!!! Terrific representation for SERVPRO!!! Highly recommend them!!!!

Susan A.
Rochester

Thank You for helping our department stay safe and assisting with keeping our trucks clean!

-Asst. Fire Chief, Gates Fire District

Gates Fire District
Rochester

SERVPRO,

Thank you for helping ensure the cleanliness of our patrol cars during this pandemic.

Very much appreciated,

Chief Rieger

Webster Police Department
Webster

I am writing this correspondence on behalf of the North East Joint Fire District and Webster Volunteer Fire Department.  All of us send our sincerest thank you for your disinfecting service to our fire apparatus at no cost to the District or taxpayers.  Your staff was extremely courteous, professional and thorough.

Our volunteer firefighters greatly appreciate having their apparatus sanitized by your SERVPRO professionals.  On behalf of our citizens, volunteer firefighters and the Board of Fire Commissioners, I again thank you and your diligent staff for the important sanitizing services you provided our District.

Wishing you and your staff wellness and good health.

Yours in service,

Steve S.

Executive Director

North East Joint Fire District
Webster

Hello, I am the Chief Paramedic for Wayne County Advanced Life Support Services. I am also a volunteer Firefighter with Lincoln Fire Rescue and a volunteer member of Western Wayne Ambulance. I just wanted to reach out and personally thank you for your company cleaning our Wayne County Paramedic Flycars, Western Wayne Ambulances and Lincoln Fire Trucks. Your employees were literally awesome and did an excellent job. All 3 of the agencies that I am part of are very impressed and happy with the service that they provided. Thank you so much. The battle on Covid-19 has definitely stressed out everyone and the cleaning of our vehicles certainly makes things better.

  Thank you, Eric D.

Western Wayne Ambulance
Walworth

I hope this email finds you healthy and well.  We are in the process of sending you an official letter of thanks, however I wanted to send you an email to thank you and your team for the service you provided.  SERVPRO’s act of kindness was appreciative and went a long way to the men and women of the Rochester Police Department and provided peace of mind to the officers operating our patrol vehicles in the sense they (the officers) were operating a sanitized vehicle.

On behalf of the women and men of the Rochester Police Department, I thank you for your thoughtfulness and the act of kindness you provided to our members. 

Extremely Grateful,

Chief Singletary

City of Rochester Police Dept.
Rochester

Unbelievable job! Incredible from start to finish. Love it, the attic never looked this good in 100 years! Love you Carol!

Kristine L.
Fairport

I would definitely call again if I need this type of service and I will be definitely recommending your company.  The guys really did a job well done! Thank you so much! 

Christine W.
Fairport

I wanted to write to thank you for being understanding and rectifying the situation at hand.  It means more than you can know. My husband passed away in March and this is the first time I am dealing with these types of household issues on my own. I was so nervous of being the stereotypical "screwed over" woman that I may have over-reacted at first. At any rate, I really do appreciate your generosity and I want you to know that I will make sure to speak highly of you and your company! Thank you again!

Kelly N.
Rochester

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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