
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of SE Monroe County
Why Choose SERVPRO for Packout & Contents Restoration Services?
You might not be prepared to move out of your home after a fire, but SERVPRO of SE Monroe County is! We understand time is of the essence when it comes to your damaged possessions. Whether it be furniture and artwork or family photos and important documents, thanks to our quick response and the latest techniques, belongings you might assume were ruined can be restored.
SERVPRO of SE Monroe County’s team of experienced production technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. We have packing materials, packing labor, moving trucks, and on-site storage space! Once your belongings arrive on site, they will be unpacked, carefully cleaned, repacked, and stored until they’re ready to return to your Rochester home or business.
Our textile cleaning team at SERVPRO of SE Monroe County has the training equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean deodorize, and restore your furnishings to their preloss condition. We can also assist you with your artwork, documents, electronics, and appliances. If you find yourself in a situation like this, SERVPRO of SE Monroe County are the experts you can trust.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
Had them come and clean my couch they did a great job! Alex and Red were super friendly and professional. Definitely would recommend SERVPRO services!!
Shane and Hunter did an amazing job
From start to finish, Zeke, Alex and Hunter were professional and courteous. Alex and Hunter did a top notch job cleaning my sectional and chair. When they were finished they cleaned up the equipment and the area on the floor. They also gave me suggestions on what to do after they left. Thanks SERVPRO for your amazing team! By the way when scheduling my appointment, I'm sorry I don't remember your name, you were very helpful and pleasant to deal with. Thank you, Lisa L.
Your company provided top notch professionalism and excellent customer service. I was treated with respect and compassion as I was dealing with a situation I had not dealt with before.
Your crew member Jon was the first SERVPRO employee on site to explain everything in perfect detail to what to expect that week. He was also the last person on site that week to do the final check and clean my basement floor.
We give SERVPRO many compliments. The team they sent to us to store our furniture during some restoration were fabulous!!! The crew, Shane, Peter, and Hunter we’re outstanding!! Very polite, hard working and enjoyable!!! Always a smile and joy from them when they worked!!! Terrific representation for SERVPRO!!! Highly recommend them!!!!
Thank You for helping our department stay safe and assisting with keeping our trucks clean!
-Asst. Fire Chief, Gates Fire District
SERVPRO,
Thank you for helping ensure the cleanliness of our patrol cars during this pandemic.
Very much appreciated,
Chief Rieger
I am writing this correspondence on behalf of the North East Joint Fire District and Webster Volunteer Fire Department. All of us send our sincerest thank you for your disinfecting service to our fire apparatus at no cost to the District or taxpayers. Your staff was extremely courteous, professional and thorough.
Our volunteer firefighters greatly appreciate having their apparatus sanitized by your SERVPRO professionals. On behalf of our citizens, volunteer firefighters and the Board of Fire Commissioners, I again thank you and your diligent staff for the important sanitizing services you provided our District.
Wishing you and your staff wellness and good health.
Yours in service,
Steve S.
Executive Director
"We have had a great working relationship with SERVPRO and the company that I own for many years. We work hand in hand with SERVPRO on many projects. We appreciate the business that SERVPRO provides to our company and in return, we recommend their business and services to many of our clients/customers."
About Us
SERVPRO of SE Monroe County is the premier fire damage, water damage, and mold damage restoration company in the local Rochester area. Locally owned and operated here in Rochester, NY since 1979, we pride ourselves on our commitment to providing the highest quality service.
SERVPRO of SE Monroe County specializes in the cleanup, restoration, and construction of both residential and commercial properties. When the unexpected happens, call the experts you can trust. Our team has over 40 years of experience, knowledge, and passion for what we do. We understand the stress and panic you feel when these disasters happen. SERVPRO of SE Monroe County is here to empathize and walk you through the next steps throughout the entire process.
We are committed to providing exceptional restoration, remediation, and reconstruction services while minimizing disruption to our customers' lives and businesses. We service all areas of SE Monroe County including but not limited to East Rochester, Fairport, Penfield, Perinton, and Pittsford. If you have any questions or concerns, please don't hesitate to call us today. We are here to help!